Resume

Lisa S. Tatum, B.A., M.B.A., D.M., Candidate

© 301/523-4497

* advk39@r.postjobfree.com

*Clearance: Public Trust*

EMPLOYMENT HISTORY:

Gpac- Growing People and Companies

Human Resources

Corporate Recruiter

(Contractor)

06/22- 01/23

Knowledgeable and self-driven corporate recruiter with a comprehensive background in analyzing and communicating with potential employees, conducting background checks, reference checks and developing new recruiting procedures and strategies. I process great communication skills with strong determination and zeal to perform excellent work. I have a professional attitude and have the ability to work in a fast-paced environment with diverse teams and shared culture and learning.

•Developed and implemented new recruiting processes and procedures to increase efficiency and decrease expenses.

•Evaluate market conditions, completed background checks, interviews and coordinate the training and onboarding of new personnel.

•Maintained and organized confidential files and records reviewed CV’c/ Resumes and posted and promoted job listings on social media platforms such as LinkedIn, Indeed Career Builder. While using applications like Logic Melon LinkedIn Recruiter and Zoom Info.

•Researched, identified, and communicated with potential job candidates and supported the Human Resources Management with various task as required.

•Proactively reached out to qualified candidates via LinkedIn Recruiter, decreasing the average time ti hire by seven (7) days.

•Enhanced candidate screening by working closely with the hiring manager to fully understand business requirements, resulting in increased customer satisfaction rates by over 90%.

Prince George’s County Maryland State Board of Elections

Operations Department

IT Program Manager, IT Technical Instructor

(Contractor)

01/14- 07/21

•Liaison of Administration and Operations for the Prince George’s County Board of Elections (BOE); and Maryland State Board of Election.

•Provided leadership to county and state administration functions from cradle to grave.

•Facilitate contract initiation to state certified elections for Presidential and Gubernatorial Process.

•Established a partnership and business development with the Department of Homeland Security and the Office of Emergency Management to safeguard and protect the electoral process.

•Developed technical software to initiate a tracking and ticketing system initiated throughout the Prince George County and other Maryland counties.

•Leading technical team with WebEOC data formats and extensions such as Everbridge.

•Maintaining and developing WebEOC emergency maintain instance.

•Managed business operations-programs, procedures, and policy compliance.

•Manage contracts and vendor acquisition.

•Provides leadership to a complement of professional, administrative, and matrix-managed information technology staff.

•Experience with WebEOC extension such as ArcGIS and RESTful API extensions.

•Assist in hired and on boarding staff, aligned and assessed staff performance to achievement of mission objectives.

•Partnering with senior staff to identify and develop strategies for improvement in various functional areas (e.g., budget, vendors, scheduling, and metrics).

•Manage activities pertaining to administration, local candidacy and candidate filing, assets management, inventory/supply chain, facilitate in canvassing, surveyed and analyzed polling sites and logistic, act as a liaison between agency and facility operations.

•Maintained contract/ Memorandum of Understanding (MOU’S) agreements with Municipals, city, and private venues, assisted in developing polling place contingency plans, create floor plans and site maps using VISIO, developed emergency management tool with GIS systems, respond to public regarding election related emergency management issues.

•Facilitate instruction for training, investigate, research and resolve citizen concerns, manages felons/Criminal investigations.

•Manage budget allocation and execution.

Assistant Manager/ Lead

•Assists county residents who desire to file for elected public offices.

•Accepts and process filings from candidates running for county office.

•Conduct an internal audit of candidate filings to ensure all documents have been properly filed.

•Manage and oversee a team to ensure packing of and dissemination of election supplies for facilities, election sites, and staff judges during election day process.

•Analyze statistical data, drafts election reports and audits as required.

•Research voter registration, investigate the background and processes petitions for applicants who may be ineligible to vote due to felony convictions.

•Assists with training coordination for cross department, in-house staff and temporary staff (Election Judges and Election Day Technicians) for Election Day and Early Voting polling place activities.

•Coordinate and organize with vendors to assists customer service for Election Judge staff, supplies, IT productions and pick-up.

•Conduct election judge and student judge staff recruitments.

•Manage, facilitate, and organized the county internship Summer Youth Program.

•Maintain polling place database, audits, reports and supporting files.

•Ensures polling places meet Americans with Disabilities Act (ADA) requirements, Survey Prince Georges County polling sites and logistics for accessibility issues pursuant to Americans with Disability Act requirements.

•Maintain records of temporary mitigations required by site location, vendors, and city contracts. Manage Candidate Filing and Criminal Convictions Systems.

•Conduct and meet with City Managers for site planning and contract negotiations.

•Assists with the canvassing process and recounts; and database processing/management, writing policies and procedures to implement process improvement, documentation, and customer service strategies.

Technical Instructor

•Developed collaboration technology strategy, implemented conferencing, unified

communication and collaboration endpoints, improving productivity.

•Managed Vulnerability Management Program in alignment with the Risk Management Framework.

•Ensured products met or exceeded client expectations.

•Excelled at gathering feedback and requirements; communicating needed changes to development team; and overseeing seamless, high-quality rollouts to on-time and on-budget conclusion.

•Developed a deep understanding of the business objectives of internal and external stakeholders.

•Provided corporate leaders with view of the company business strategic plans for the company infrastructure.

•Partnered with the business to prioritize projects based on business value and ensured resources were allocated for biggest business impact.

•Facilitate and instruct State Board of Elections (@ LBE) training program and demonstrate a complete understanding of the topics covered in the training program.

•Oversee the day-to-day operation and performance of the department with regards to staff, compliance, training, projects and guest service.

•Coach employees and managers regarding performance issues and professional development when necessary.

IT Technician/Coordinator

•Manage Logic & Accuracy (L and A) testing of equipment.

•Responsible for software updating and maintaining technical support DS850, DS200, B.M.D, and EPolll Books, install printers, password reset.

•Analyzing and evaluating difficult issues involving programmatic activities, missions, policies, and objectives.

•Evaluating organization and work processes for efficiency; and Compiling, reconciling, and correlating workload data from a variety of sources with different reporting requirements and formats.

•Ensure that office equipment is inworking order, order repairs when necessary.

Xerox Business Services, Telecommunications & Technology/

Apple Corporate

IT Developer/ Support, Tier 1 Technician

(Contractor)

1/15-9/15

•Wireless network configuration and smart phones.

•Windows NT, 98, 2000, XP, Vista and 7.

•Mac OS.X, iOS Developer.

•Network transporters: NIC and protocols and DNS and IPS and routers and switches.

•Strong knowledge of protocols: TCP, IP, DNS, SMTP, POP and FTP securities suites: MacAfee, Norton and A vast.

•Remote access technologies (VPN, dial-up, terminal services).

•Basic UNIX and HTML and Java Script.

•Executed sales strategies to meet sales targets.

•Utilized proven sales techniques to assess, qualify and satisfy the needs of every customer.

•Demonstrated and educated customers about products, how to use products and features.

Imagine Foundations Public Charter School, Upper Marlboro, MD/

IT Instructor and Support Staff

(Contractor)

08/09-06/14

•Trained and developed new staff including interviewing, tasks delegation, and scheduling.

•Provide support in the management of administrative offices. Perform and maintain records of expenditures, receipts and disbursements.

•Assist in conducting audits on invoices, and responsible for developing, organizing, and

•maintaining office records and files in accordance with established guidelines.

•Responsible for reproduction and collation of various type documents in support of the executive offices.

•Maintain calendar and receives and screens calls and visitors. Handles incoming and outgoing correspondence for procedural and grammatical accuracy and is made aware of time sensitive materials.

•Make travel arrangement conferences, retreats and regularly occurring meetings. Maintain records and files including secure handling and filing of sensitive materials. Serve as back-up when administrates are out.

•Instructional design, adult learning, needs assessment, and performance measurement.

•Assisted in developing school policies and practices and procedures.

•Prepared lesson plans, monthly data analysis reports containing students test results and, strategic planning for future goals. Integrated technology into classroom curriculum.

•Developed curriculum utilizing instructor participants and activity guides. Including conducting needs analysis, gap analysis, developing task analysis, and writing course objectives.

Springboard Afterschool Educational Organization, 501c3, Upper Marlboro, MD/

Site Coordinator

(Contractor)

08/10-06/14

•Served as a Site Coordinator to evaluate the department’s continuous improvement plans.

•Supported the administrators guiding them with Technical Assistance Plans.

•Implemented applicable policies, procedures, and project requirements.

•Processed change management through various effective means.

•Developed regional programs to enhance effectiveness of employees, students and stakeholders.

•Updated and designed new training programs for classroom and one-on-one use.

•Evaluated and ensured that organizational Best Practices are used and sustainable with future organizational goals and changes.

•Coordinated training programs that cultivated and enhanced company culture.

•Utilized wide range of training models including on-line, mobile, and classroom instruction.

Distinctions/ Affiliation

•Measure of Excellence Award for Character Development PGCPS

•Measure of Excellence Award for Economic Sustainability PGCPS

•Active Member of Business Development Task Force PGCPS

•Outstanding Service Award PGC

•Active Member of Maryland Commission on Civil Rights MCCR for PGC

•Active Member of A.E.A.O.N.M.S. Imperial Council of Prince Hall Shriners PG (Social Service Org.)

SUMMARY:

•Talent to provide strategic and tactical guidance, in a Management and Instructors position in the Business Operation Division.

•Providing key support in areas to lead strategic planning processes and policy, also program development and priorities to achieve organizational goals and objectives; an active engagement to strengthen business acumen.

•Delivery of effective communications to promote and advance the organization and team mission.

•A highly energetic and team-spirited business graduate seeking a full-time opportunity within the Information Technology / Business Service Industry.

•Experience working as Supervisor and Team Lead with a staff of 40 peers. Excel as an Educational Instructor/Facilitator (Adult Learners and Youth), Lead Professional Development and Training courses to Adult Learners.

•Created and designed Performance Evaluation Tool, assisted in creating a Transformational Plan, Marketing and Logistics Manager for New Business Development, Financial Auditor, Managed Retail Sales, Team Lead Customer Service and Retail Visual Merchandiser.

•Volunteer work for International Development Organizations which has equipped me with knowledge in multi-cultural environments.

•Proficient in installing and troubleshooting most major software applications.

•Quickly adaptable and able to multitask in the changing technical and managerial atmospheres that are now common and prepared to function in a volatile, uncertain, complex, and ambiguous environment (VUCA) of today’s marketplace.

TECHNICAL SKILLS:

•Experience with data analysis/ data processing, research and developing, Microsoft Office Suite,

SQL Server

•Software Engineering Statistics (SPSS), Publisher, HTML5, Access, XML, Visio, One Note, One Drive, Office365, JAVA, JS, C++,

•AJAX, Windows 10, Skype Business, Teams, GIS (Map Developers), Outlook, Mac OSX, and Internet Applications,

•Strong Client Relations, Critical Thinker, Administrative Support, Problem Solver, Asset Management, Record

•Management, Quantitative and Qualitative Research Analysis, WebEOC (Office of Emergency Management), Agile

•Scrum Methodology, Team Development and Leadership, Policy, and Procedure Development

EDUCATION:

•D.M., Organizational Leadership/ Informational Systems and Technology,

Phoenix University, Phoenix, AZ.

•M.B.A., w/ Organizational Behavior, Ashford University, Clinton, IA.

•B.A., Business Management, Ashford University, Clinton, IA.

CERTIFICATIONS:

•Scrum Fundamentals Certification (S.F.C.), Professional, SCRUMstudy, Avondale, AZ.

•Six Sigma Yellow Belt, Professional, 6sigmastudy, Avondale, AZ.

•PMP, Project Management Institute, Newtown Square, PA. (Completed Course work)

•ADA, Americans with Disabilities Act, Maryland State Department

•Notary Public, Maryland State

•Ethics Training, Prince George’s County, Office of Technology (OIT) 2018

•Email Security Awareness, Prince George’s County, Office of Technology (OIT) 2018

•Security Awareness Training Program, Prince George’s County, Office of Technology (OIT) 2018

Contact this candidate