Indu Parwati Sharma

Address: PD-**C, Near ND Market, Pitam Pura, Delhi-34

Contact Details: - Mob. #: 971-***-****, Email: advjxh@r.postjobfree.com CAREER OBJECTIVE

I aspire to pursue challenging and rewarding assignments in direction of accomplishing organizational goals. I would like to associate myself with an esteemed organization and apply my theoretical and practical knowledge for my professional growth. I would like to prove myself as an asset for the organization by achieving perfection in work assigned to me. CORE COMPETENCIES

• Proficient in Microsoft Office

• Customer Oriented

• Proactive

• Presentable

• Organized and problem solver

• Self-motivated & go getter

PROFESSIONAL EXPERIENCE

HDFC Housing Finance – 2015 to November 2022

Business Development Team Leader - 2019 till November 2022

• Responsible for technical and financial analysis of the ongoing project in the team.

• Actively providing suggestion for new campaign launch to grow more business.

• Responsible for monitoring business performance for team members, also handled CCST team of Northwest Delhi and Haryana region.

• Also accountable for preparing entire team reporting and daily business report for BD Head and Sales team.

• Producing new business and directing sales associates in the region, regularly monitoring their performance, and motivating them by tweaking performances through regular contest payouts.

• Analyzing the performance of the leads received through various corporate activities.

• Helping team in their complex loan processing cases. (Login till Disbursement) Also provide key support and maintain rapport.

• Promoting the assign product (HL/LAP) and grow business through existing and new relationship.

• Also, accountable to provide legal & technical support to our internal team when required.

• Train team members to create leads and help them to achieve targets, also help them to understand entire product.

• Motivating the team responsible for conversion of the leads through incentives and training sessions.

• Discussing team concerns with management and get them resolved.

• Helping my team to get them best support as and when required in the entire process. Senior Associate - 2017 to 2019

• Maintained all vendor’s payouts and invoices.

• Empanelment of 3rd party vendor’s code for our BSA (Business Sourcing Associate). Handle the entire payout of BSA Partners.

• Regular monitoring the SUD data and converting the same into disbursement.

• Presetting the loan application to the Sanction team.

• Interact with customers and pitching insurance mandate to them. Associate - (2015 to 2017)

• Get leads through Digital, Walk-in, and Marketing activity.

• Help customers to login their file online.

• Cross selling, Insurance, Deposit, Top Loan Home Loan, Lap, Plot Loan. Achievement

• Excellent customer service management with zero escalation.

• Rewarded for best performance of the year, Star Performer. Technical Skills

• Proficient with MS word, MS Excel, MS PowerPoint, MIS, VLookup, Pivot, Net surfing. Education

• Pursuing MBA from Swami Vivekanand Subharthi University

• B.A. from Delhi University

• 12th from C.B.S.E Board

• 10th from C.B.S.E Board

Date: (Indu Parwati Sharma)