Breanna Arriola

Victorville, CA *****

advjvr@r.postjobfree.com

760-***-****

● Dynamic professional with strong customer service skills used to obtain customer satisfaction.

● Skilled in identifying and formulating viable solutions for wide-ranging problems.

● Familiar with computer applications in an office setting

● Knowledge in business planning, logistics, cross function communications, and needs of an organization

for internal and external functionality

● Financial management through general accounting applications, managerial accounting principles, and

financial statement analysis.

● Applications of ethical business practices, communication and enforcement of new or revised policies and

procedures.

● Customer relations, complaint resolution, and investigation of issues in order to determine the needed

improvement throughout the organization.

● Quality management using statistical process control and continuous quality management processes.

● Purchasing and inventory control as well as pricing/delivery quoting.

● Superior interfacing with customers to obtain exact requests.

● Quality food handling and training obtained through state upon required tasking. Authorized to work in the US for any employer

Work Experience

Logistics Part Time Associate Filling and Maintaining Store Stock and Cleanliness

Harbor Freight - Victorville, CA

November 2018 to August 2019

promoted to

Senior Full time Logistics associate, and performed more engaging interactions with customers. Transferred to Senior Sales and became the point runner for obtaining memberships and meeting sales goals.

Cashier Counting Money and Taking Accurate Account Home Depot - Victorville, CA

March 2017 to June 2018

of merchandise leaving the store under purchase. Transferred to the flooring department to be Hardliner, loading and unloading customers with heavy items such as tile, grout, thin set and more. Obtained a heavy equipment license to drive the REACH machine. Medical Scanner, Data Entry

Diamond Solutions INC - Twentynine Palms, CA

April 2015 to May 2015

● Scanned and uploaded medical records for processing

● Processed over 15,000 scanned and uploaded medical encounters in AHLTA Database

● Worked on data entry and authenticated medical coding for processing in the CCE Program

● Maintained the order of the Naval Hospital Safety and Procedures Front Desk Associate and Night Audit

Fairfield Inn and Suites - Twentynine Palms, CA

August 2014 to February 2015

● Greets guests in a fast paced environment

● Processes cash and credit card payments as well as advanced purchases through third party transactions

● Maintains a high level of security during night shifts and maintains guest confidentiality

● Always maintains a clean and organized environment and upholds the Marriott Standards

● Prepped and prepared morning meals for hotel guests Administrative Assistant (Yeoman)

United States Navy - Newport, RI

September 2007 to April 2011

● Prepared naval correspondence and letters for higher ranking officers

● Managed schedules for two commanders and arranged appointments and command functions

● Tracked student progression and paperwork using Excel

● Answered up to fifty phone calls daily while responding to emails

● Provided excellent customer service and support to students, officers, and higher ranked military personnel

● Performed general office, clerical and administrative duties including maintaining office files

● Provided clerical and ceremonial duties to Admirals and other officers and enlisted personnel

● Served as bugle player for funeral details and performed for more than 200 funerals Waitress

Ruby Tuesdays - Fayetteville, NC

June 2007 to September 2007

Provided "world class" customer service to more than a hundred customers daily

● Collected payments from customers and accurately reported tips and wages as per law

● Presented and memorized all menu items in order to accurately answer any questions

● Loaded and ran an automatic dishwasher

● Served food safely and effectively as per the food and handling requirements of the law Education

Associate in Medical Assisting

Victor Valley College - Victorville, CA

February 2020 to Present

Associate in Business Administration

Everest University Online

April 2014

Skills

• Dynamic professional with strong customer service skills used to obtain customer satisfaction.

• Skilled in identifying and formulating viable solutions for wide-ranging problems.

• Familiar with computer applications in an office setting

• Knowledge in business planning, logistics, cross function communications, and needs of an organization for internal and external functionality

• Financial management through general accounting applications, managerial accounting principles, and financial statement analysis.

• Applications of ethical business practices, communication and enforcement of new or revised policies and procedures.

• Customer relations, complaint resolution, and investigation of issues in order to determine the needed improvement throughout the organization.

• Quality management using statistical process control and continuous quality management processes.

• Purchasing and inventory control as well as pricing/delivery quoting.

• Superior interfacing with customers to obtain exact requests.

• Quality food handling and training obtained through state upon required tasking. Proficient knowledge in the Microsoft Office Suite to include: Word, Excel and PowerPoint; Working knowledge of Internet Explorer, Firefox, and Google Chrome and having a typing speed of 45 WPM. Held a Security Clearance classified and higher. Certifications and Awards and Honors Veterans Affairs Caregiver- Easter Seals NVCTP Current BLS Certified Feb, 09 2015- Feb, 09 2017 Navy Achievement Medal April, 2011 Good Conduct Award May, 2009

• Night Audit

• Process Improvement

• Quality Assurance

• Strategic Planning

• Forecasting

• Human Resources

• Administrative Experience

• Event Planning

• Customer service

• Data entry

• Hotel experience

• ICD-10

Military Service

Branch: United States Navy

Rank: E-3

Certifications and Licenses

Veterans Affairs Caregiver- Easter Seals NVCTP Current BLS Certified Feb, 09 2015- Feb, 09 2017 Navy Achievement Medal April, 2011 Good Conduct Award May, 2009

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