Sankar Natarajan

***** *. **** **** *., Universal City, TX 78148

Phone: 805-***-**** / Email: advjvj@r.postjobfree.com

Career Profile

Accomplished Program/Project Manager.

Directed cross-functional teams of technical experts to analyze and measure systems, processes, infrastructure improvements and efficient business operations. A self-starter, meeting project deadlines & requirements and performing multiple tasks within fast-paced environments.

Ability to focus on high-payoff improvements to achieve immediate bottom-line benefits.

Evaluate problems, make astute decisions to effect positive change, and refocus on new priorities. Thrive as team player and coordinator for special events and programs. Outstanding interpersonal communication skills; quickly establish rapport with customers.

Recognized for visionary leadership that won brand recognition in very stiff markets.

Valued contributor in enhancing organizational profits, company goals with driving vision. Recognized for leadership in project planning, scheduling, prioritization, contingency and risk planning, work assignments, and definition of scope for enterprise information systems projects.

Areas of Strengths

Project Control & Management Business Analysis Healthcare compliance

Customer Relationship Mgmt Strategic Business Planning Data Science & Bigdata

Delivery and Operations Management Change Management Start-up/Turn Around Operations Datawarehouse Budgeting and Cost Control Data Migration Conflict Resolution Risk Management AWS Solution Architect Agile/SCRUM & JIRA Team Building Negotiation & Persuasion Skills ITIL Implementation System/Database analysis Quality Compliance Docker, Kubernetes Governance

Career Graph

Program & Project Manager at IBM [2009 – 2022]

Technical Manager at AMGEN [2001 – 2009]

Lead Consultant at FUJITSU CONSULTING [1996 – 2000]

Work Experience

IBM San Antonio, TX

Program & Project Manager [2009 - 2022]

Achievements

Facilitated communication and gains commitment between business units to align solutions with business strategies.

Developed complex business cases to achieves developing mission critical system.

Worked on multiple projects as a project team member, at times as a project leader mainly on cloud migration.

Assisted with facilitating project governance and corporate priorities.

Spearheaded predictive analytics solution for technical services business unit and completed successfully using Agile methodology/SCRUM with JIRA tool.

Managed multiple accounts by demonstrating success in building client relationships, establishing project strategy and deliverables on Infrastructure services.

Managed multiple projects to supported largest US based health care provider.

Developing and delivering solutions; managing project resources and delivery teams with no penalties

Maintained Service Level commitments for each quarter above 99.7% for the total of all accounts supported.

Improved efficiency by changing Operational Accountability Model over the period of 10 months.

Initiated many cost saving programs and successfully implemented.

Identified and mitigated risk due to lack of resources by cross training the team.

Created Business Continuity Process and implemented to address all unforeseen circumstances.

Transitioned few dozen projects end to end successfully.

Hired few hundred quality resources and made plan for retention with long term goal.

Conducted many team building activities to understand other team members.

Implemented many SOPs to streamline process and remove impediments.

Responsibilities

Gathers, refines and validates complex business requirements, interdependencies, potential risks and issues.

Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.

Assists in the business process design or redesign and documentation as needed.

Translates high level business requirements into functional specifications and manages changes to such specifications.

Managed steady state operations which include service delivery for incident, problem and change management.

Assumes responsibility of People management and improving Employee Engagement to Drive Business Performance.

Responsible for Transition Management and successfully transitioned to steady state.

Enable Service Delivery Excellence with the team of more than 50+ resources.

Created Runbook to support BAU operations.

Identified Risk/issues and gaps during transition, logged all of them and mitigated them.

Responsible for Hiring and Retaining talents.

Ensured feedback is given to the team regularly.

Responsible for Audit and compliance.

Established operations maturity such that there are no escalations for un-avoidable reasons - related to skill, process, technology issues.

AMGEN INC, Thousand Oaks, CA

Business & Systems_Data Analyst/Project Analyst [2001 - 2009]

Achievements

Implemented Planning, Execution and Control System to manage R&D Integrated project plan, pre-clinical and clinical studies to manage over 7000 projects across enterprise to enable consistent and centralized project management.

Implemented Commercialization program using Data warehouse & Business Intelligence and collaboration tools to save multimillion dollars by killing product development at early stage.

Worked with insurance companies & Medicaid to design & develop claims systems.

Improved efficiency and maximized sales by optimizing number of Sales reps. to each territory using Data warehouse sales reporting data.

Centralized disparate system with different architectural design into one to reduce license cost by 22%.

Competently established and documented Operations Level Agreement for upstream & downstream systems, with Clients & Stakeholders to measure performance and always delivered services against finalized SLA.

Efficiently promoted the idea of SharePoint server to achieve a significant total annual cost reduction of ~$200k by migration of 2 applications to SharePoint based solution with conducting road show for the same.

Obtained ample savings by processing improvements in a period of 1 year for systems & infrastructure group.

Realized large savings of 15% in turnaround time and 20% in cost by implementing follow-sun-the-model style.

Skillfully implemented six-sigma concepts thoroughly analyzed collected metrics for all configurable items to reduce time by 4%.

Distinctly recognized for saving 5% of initial cost & subsequent upgrade cost by maintaining the enterprise learning management solutions at per with different clients, end users and stakeholders’ requirements and avoiding customization

Responsibilities

Ensured multidimensional scalability for Data warehouse such as data latency, query volume, data complexity, number of users and data size.

Drove significant efforts towards hiring and building talented resource pool, retaining them, consolidating and share resources loading to slot down the cost appreciably.

Successfully completed transition and consolidation of Web logic, SIEBEL, Database and ETL administrative team with enterprise admin management by implementing ITIL practices.

Facilitated Data Mart team meetings to reach decisions on key issues that intersect the business and IT.

Exemplarily guided teams to take important decisions focusing on business & complex/ambiguous IT architecture issues.

Facilitated stakeholder governance meeting to resolve collective problems.

Properly coordinated with other groups in forming data warehouse team, negotiating changes with OLTP Data Architects, ETL, BI, and DBAs.

Managed a multi-million dollar program responsible for define the scope; identifying the vendor, development, testing and deployment in a matrix organization by leveraging follow-the-sun model.

After thorough Data analysis and dimensional modeling with Erwin, came up with Potential physical data architecture & design to support business and IT policies, ensuring consistency, timeliness, data lineage, data quality, security and availability of master data throughout the enterprise.

Technically supervised within and across all Data mart projects enforcing data standards, conducted meetings to analyze load statistics, capacity planning, query statistics & data volume increase to fine tune performance.

Innovatively handled different work dynamics and independent remote and global sites during automation of the enterprise wide Learning Management Solution supporting planning, scheduling, and reporting all learning activities and their contents.

Fruitfully executed a KPI project by working with external partners to deliver executive dashboard.

Conceptualized & profitably started RUP methodology for Project Management from Waterfall methodology.

Efficiently managed Microsoft SharePoint based project for Collaboration and knowledge management, search and portal communication.

Benefited thousand of users globally, at different levels by skillfully driving efforts to apply all necessary software patches with proper communication.

Piloted the LMS and Assessment tool interface and extended the solution to enterprise wide.

Instituted methodologies & processes to ensure proper knowledge transition and renovated Administration support to avoid redundancy by restructuring infrastructure team.

FUJITSU CONSULTING, SACRAMENTO, CA

Lead Database Consultant [1996 – 2000]

Acted as a Development Team Lead and DBA from 1996 to 1997 and as Lead Database Administrator from 1998 to 2000.

Achievements

Responsibly identified repetitive processes and restructured them to automate the migrations activities through utilities reducing one head count for 11 months.

Exemplarily guided a team of DBAs to support world's largest database repository and skillfully upgraded 3000+ databases ahead of scheduled time to avoid potential hazards.

Dramatically enhanced customer satisfaction by instituting call failure analysis system for Cell phones.

Achieved a saving of $105,000, by meticulously collecting support call metrics and performing risk assessment to avoid software license fee for three years.

Skillfully created multi-dimensional sales data mart with innovative use of conventional tool for data mining.

Provided valuable consultation to the clients on strategic-level policy issues.

Creatively deployed qualitative & quantitative research & analytical techniques in analyzing client’s problems.

Strategically guided and mentored new consultants and ensured that the contract is executed and fee is paid.

Maintained excellent relationship with Clients to achieve high client satisfaction all the time.

Responsibilities

Strategically planned & executed upgradation of over 3300 databases worldwide with significant architectural impact to the applications & data.

Capably led a team of DBAs to plan, arrange, communicate and fix all Y2K related impacts and issues.

Applied the latest tools, techniques and processes to verify the validity & quality of the defects fixed.

Conceptualized, architected and constructed the Sales Data Warehouse to understand the buying trend.

Steered a team of engineers in designing, developing, testing and deploying FOURGEN based ERP for GL, AP and Fixed Asset modules.

Education

Master of Computer Application

Affiliations & Trainings

Certified AWS Solution Architect

Agile/SCRUM/JIRA

ITIL certification

AWS Certified Solutions Architect – Professional

Boot camp - Management Training for Organizational Performance Breakthroughs

Project Management training based on PMBOK

Kimball University training on Data Warehouse

American Red Cross Emergency Crew Member

Linkedin : (99+) Sankar "NADI" Natarajan LinkedIn

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