THUY PHAN

404-***-**** • advjv0@r.postjobfree.com

EXPERIENCE

WARNERMEDIA, Atlanta, GA, Remote June 2020 – Mar 2021, Oct 2022 – Present Workday Consultant - Contractor

● Served as Recruiting and Onboarding lead consultant for global implementation and post-implementation support of Workday Recruiting for 35,000 workers and 54 countries, leading the team through design, configuration, end-to-end testing, report writing and enhancements.

● Automated and standardized the application-to-hire process by solutioning for process or user experience inefficiencies and optimizing business processes.

TWITTER, Atlanta, GA, Remote Jan 2021 – Dec 2022

Workday Consultant, HR Analyst - Contractor

● Delivered post-production HR project and ticketing support across Workday HCM, Reporting, Payroll, Benefits, Security and User Experience for over 7,500 workers and 30 countries.

● Provided regular system diagnoses and consultative analyses to implement Workday best practices, including automated and enhanced integrations and global business processes, including system configuration, testing, and documentation across Hire, Onboarding, Change Job, Termination, Benefits, and Probation Period processes and subprocesses.

● Collaborated with stakeholders and IT to understand and translate business requirements into technical requirements, and implement a comprehensive systems solution.

ACCENTURE, Atlanta, GA Aug 2016 – June 2020

Workday Consultant

QUALCOMM, San Diego, CA

● Served as HCM Lead and Functional Lead for the global deployment of Workday HCM, Advanced Compensation, Integrations, Recruiting, Reporting, and Talent & Performance for over 50,000 workers and 42 countries while managing a team of 4 consultants.

● Led functional Workday workshops, configuration and testing for merger and acquisition of 6000+ employees across Germany and Singapore.

● Provided impact analysis, best practice recommendations, and subject matter expertise to client business owners, including Benefits, Data, Employee Relations, HR, Integrations, Payroll, Reporting, and Stock. THE COCA-COLA COMPANY, Atlanta, GA

● Took on the lead functional role for international assignments and a custom equity solution including three Workday integrations, and guided the team through system testing, go-live and post go-live configurations and enhancements for the global implementation of Workday HCM, Recruiting, Talent & Performance, Absence, Integrations, Advanced Compensation and Reports and Analytics for over 80,000 workers and 120 countries.

● Guided and coordinated the content management/user experience workstream, managing 5 client resources.

● Developed and tested over 100 custom reports across Onboarding, Recruiting, Benefits, Integrations, Advanced Compensation, Payroll and Absence, including custom headcount reporting dashboards for senior leadership, HR directors, and managers.

GEORGE & WALLACH, LLC, Forest Park, GA Oct 2014 – Dec 2015 Legal Assistant, Workers’ Compensation

ROLLINS SCHOOL OF PUBLIC HEALTH, EMORY UNIVERSITY, Atlanta, GA Sept 2011 – May 2014 IT Support Technician, Information Technology Department EDUCATION

Emory University, Atlanta, GA

Bachelor of Arts in Sociology and Chinese

CERTIFICATIONS AND SKILLS

Workday Core HCM, Workday Learning, Workday Medium Enterprise HCM, Workday Recruiting, Workday Reporting, Workday People Experience, Atlassian Jira, Citrix, HP Quality Center, Kainos WorkSmart, LexisNexis, SalesForce.