Charles M. Njaramba

IT Specialist

PROFESSIONAL SUMMARY

Enthusiastic IT Specialist, US Air Force Vet currently working in the United States DoD civil service. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of Project Management (PMP certified), VMware Systems, PowerShell scripting, Windows server admin, Bash Shell scripting, PowerCLI, CompTIA Linux+, CompTIA CASP+ (CASP+ certified), CompTIA Security+ (Sec+ certified), and SharePoint Site Manager. Current Active Secret Clearance. Motivated to learn, grow and excel in the IT industry. EXPERIENCE

Information Security Analyst Senior-

General Dynamics Information Technology(GDIT)

ARIL 2022-PRESENT

Roles and responsibilities;

Recognizes potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information

Evaluates firewall change requests and assesses organizational risk

Communicates alerts to agencies regarding intrusions and compromises to their network infrastructure, applications, and operating systems

Assists with implementation of countermeasures or mitigating controls

Conducts regular audits to ensure that systems are being operated securely, and information systems security policies and procedures are being implemented as defined in security plans Desert Hot Springs, CA

92240 US

405-***-****

advju4@r.postjobfree.com

SKILLS

Team building

Managing multi-function

teams

Conflict resolution

Creative

Problem-solving skills

Leadership

Dispatch Operations

Shipping/Receiving Cargo

Fleet Vehicle Operations

Conflict Resolution

Training and Development

Risk Management

Fluent Linguist (Swahili)

Logistics Tracking Operations

MILITARY AWARDS/

RECOGNITION

US Air Force Achievement

Medal

Meritorious Unit Award

National Defense Service

Medal

Global War on Terrorism

Expeditionary Medal

Global War on Terrorism

Service Medal

Nuclear Deterrence Operations

Service Medal

Air Force Expeditionary

Service Ribbon

Armed Forces Reserve Medal

with 1 ‘M’ Device

Develops, tests, and operates firewalls, intrusion detection systems, enterprise antivirus systems, and software deployment tools

Safeguards the network against unauthorized infiltration, modification, destruction, or disclosure

Researches, evaluates, tests, and implements new security software or devices

Conducts investigations of information systems security violations and incidents, reporting as necessary to management

Ensures the integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies, through monitoring of vulnerability scanning devices

Implements, enforces, communicates, and develops security policies or plans for data, software applications, hardware, telecommunications, and information systems security education/awareness programs

Performs periodic and on-demand system audits and vulnerability assessments, including user accounts, application access, file system, and external Web integrity scans to determine compliance

Prepares incident reports of analysis methodology and results

Ensure compliance with regulations and privacy laws

May coach and guide less-experienced professionals

May serve as a team or task lead

Air Force Training Ribbon

Systems Administrator

SEPTEMBER 2021-APRIL 2022

Cyber Security Division, Systems and Maintenance

Section of the Assistant Chief of Staff, Communications Directorate, MAGTF- TC, MCAGCC Twenty-nine

Palms, CA.

Roles and responsibilities;

Installs and maintains software and hardware, controls current versions and future releases of applications software, and documents the physical configuration of an information system.

Optimizes the functionality of networks and systems and diagnoses and recovers failed systems.

Identifies and anticipates server performance, availability, capacity, or configuration problems; and initiates corrective or preventive actions, such as increasing disk or memory capacity to improve performance.

Reallocates resources as they become available, optimizes systems performance, and recommends additional

components to improve overall systems performance.

Plans and coordinates the installation of new products or equipment; e.g., servers; works closely with the customer or their representatives to ensure seamless implementation; resolves installation problems; identifies and mitigates security vulnerabilities and risks, and maintains server integrity and availability.

Installs, tests, and implements vendor-supplied modifications to existing systems software; independently determines the feasibility of installing modifications, and schedules implementation to ensure continuity of operations.

Monitors performance data and modifies systems tuning parameters to optimize overall systems performance and correct and prevent problems with the systems environment.

Configures systems components such as disk drives, printers, and other peripherals needed to support the operating environment.

Develops and evaluates test data to validate program modifications, and migrates modifications into production systems.

Monitors systems performance data and makes appropriate systems tuning adjustments to optimize performance and correct and prevent problems.

Consults with applications developers and system owners to determine the effect on end-user-user applications resulting from changes to the operating environment; e.g., new software or hardware installations.

Develops requirements and specifications for systems that meet business requirements; advises on the merits of proposed systems development projects; and applies a structured systems analysis approach to the design and development of new or enhanced applications.

Evaluates the feasibility of proposed new systems development projects.

Consults with customers to refine functional requirements and translate functional requirements into design

specifications.

Determines best approaches for implementation within the technical environment, and works with applications developers to isolate and solve design problems encountered during testing and implementation stages.

Security

Ensures that all hardware or software that is installed is appropriately and configured securely using Security Technical Implementation Guides (STIGs) or in the

absence of applicable STIGs using industry best

practices.

Applies and troubleshoots security settings, anticipate future problems related to the ability to apply security settings, and provides recommendations to leadership as well as documentation of alternative courses of action if unable to implement expected settings.

Maintenance

Determines and initiates the course of action to correct configuration errors, repairs, and/or replaces any of a variety of IT devices used to control and deliver data over local area network (LAN) circuits (drives, controllers, channel banks, central processing units (CPU), memory, communication adapters, printers, PC, etc.) provided by several different vendors. This requires detailed knowledge of the hardware, hardware error conditions, application software installed on the various operating systems, and the ability to adequately discuss problems with subject area experts.

Interprets diagnostic information to isolate probable hardware problems before they appear and initiates action to correct the failure.

Develops and recommends test procedures to aid in the isolation of hardware problems.

Evaluate and document software and firmware upgrades to IT equipment. Department of the Navy Federal Government,

Twenty-nine Palms, CA— IT Specialist (APPSW)

Hours per week: 40 Series: 2210

JUNE 2019 – SEPTEMBER 2021

Installing all-new software versions on application servers. Ensures the rigorous application of information security/information assurance policies, principles, and practices in the delivery of enterprise, data, and network services

Installing IAVAs and ensuring that the network

elements, encryption devices, operating system, and application servers are compliant with standards and regulations.

Operates and maintains the production SIPR and NIPR server farm for MCTOG. Performs all required backup services and ensures that recovery procedures are in place and working every week to ensure restoration can be done as quickly as possible. Backups are for all servers in the production and COOP server farms.

Rebuilds VM operating systems that act as application

server platforms and deploys into production as

required

Coordinates all outages due to re-deploy of application servers with MCTOG command.

Configures and optimizes network servers, routers, switches, and encryption devices.

Installs operates, upgrades, and backs up all network management software used to monitor network capacity and performance.

Identify and develop training unit network requirements, develop network logical diagrams from requirements, and validate and update network diagrams as required. Based on network plans; install, configure, test, maintain, and upgrade network equipment (network servers,

routers, switches, and encryption devices) and logical networking components; build and operate tactical

networks.

Configure logical and specific IP addresses for the network- on-network elements; restore processes for all new elements QOS configuration files and internet

operating systems. Operate, modify, and maintain logical LANGUAGES

English

Swahili, Kikuyu (African

Languages)

INTERESTS

Cooking

Travelling

Listening to reggae music

Trying different foods.

domain using MS Active Directory.

Provide all network and data services trouble call resolutions and provide feedback to the users as well the command to resolutions steps.

Provide systems administration (update, patch, backup, restore) for all operating systems.

Provide backup and restore process for all user data on SAN and NAS storage devices as well as individual

servers.

Configure, and install virtual machines application servers for GOTS and COTS applications.

Configure and install virtual network interface cards for GOTS and COTS applications.

Maintain GOTS and COTS software library for command and training units.

Supervisor: Lindley Garcia 760-***-****)

UNITED STATES AIR FORCE

(a)Fleet Vehicle /Supply Chain Management

Professional(Various Locations)

Roles and Responsibilities

NOVEMBER 2013-NOVEMBER 2019

Maintained and accounted for fleet vehicles issued driver's licenses, and conducted analyses by mission requirements and standards resulting in sustained superior performance.

Provided support to the base warehouse to assist and transport unit supply members by the unit mission and requirements resulting inefficient use of assets

Oversaw shipping, receiving, and processing cargo sections utilizing forklift and all other warehouse equipment to facilitate movement and placement of all cargo to appropriate venue resulting in sustained superior performance and unit readiness.

Utilized bar code wand and labeling equipment to track assigned warehouse items using standards process and procedures by unit standards resulting in a safe efficient storage process.

Facilitated inventories and identified causes for overage/shortages to supply personnel by mission shipping standards and requirements resulting in reduced shortages.

Managed life cycle logistics of equipment by unit standards through usage reporting, repair cost analysis, man-hours requirements, warranty claims, and modifications resulting in mission completion.

Evaluated equipment and systems to determine and verify needed installations, services, or repairs by quality control phased inspections, maintenance manuals, and organization standards resulting in improved organizational performance.

Initiated supply actions promptly, following up on overdue items and providing accurate advice on possible substitutions.

Utilized safety practices and procedures; following established safety rules and regulations resulting in 100% safe operations with zero accidents or incidents.

Supervisor: SMSG Webb 405-***-****)

.

(b)Vehicle Operator

Roles and responsibilities

Transportation/Maintenance Management Professional,

Fluent Swahili Linguist and Military Veteran with a Secret Security Clearance and 6 years of proven experience in the United States Air Force.

Accomplished measurable results while leading teams of 5 in a dynamic, fast-paced environment.

Possess a comprehensive background in Vehicle Operations and Transportation derived from conducting domestic and global operations in the United States and Africa.

Managed risk upon multiple lines to protect assets, property, and equipment valued at over $10M while meeting the expectations of senior leadership. Possess extensive knowledge in Mechanical Maintenance Management, Cargo Transport, Warehouse Equipment, and Operations Fluent Linguist.

Recipient of multiple awards for outstanding performance and professionalism. Career supported by an Associate Degree Program at Oklahoma Community College,

Oklahoma City, Oklahoma, and vast military experience and expertise.

Tinker AFB -Apex Engineered Solutions, Oklahoma

City, 73145 — DISA Contractor- Command Control

Hours per week: 40.

Command Control Monitor (C2)

APRIL 2018 - MAY 2019.

Responsible for monitoring applications software and performing operator duties on multiple mainframes and initiating corrective actions when

software/hardware/communication problems arise, by using knowledge and skills to include customer support concepts and methods; problem isolation, and

troubleshooting procedures.

Paying attention to detail in monitoring operating systems for any abnormalities and when appropriate, utilizing problem-solving skills, taking corrective action, or notifying higher-level maintenance.

Using customer service-oriented, good oral

communication, liaison between the computing facility personnel and Defense Information System Agency

customers in the field.

Resolving difficult customer Information Technology (IT) issues and incidents on mainframe and server platforms by assisting in planning, coordinating, and implementing change management and providing Systems Administrator

(SA) and Technician support.

Specialized experience in assisting alternate security officers when issues arise with their security accounts and ensuring they know what information is required for system access.

Monitor and troubleshoot new software platforms and track corrective action.

Use system-monitoring tools to ensure platforms are running at peak efficiency and perform corrective actions when problems arise.

Responsible for ensuring equipment gets maintained, upgraded, and replaced as required.

Input and track all issues using the DISA Trouble Management System, and create technical specifications and analysis documentation for customers, increasing speed and completeness of resolutions to customer network issues, thus ensuring continued operational availability and integrity of enterprise applications and systems.

Provide Command and Control (C2) systems information superiority on the battlefield.

Provide the commander with the information to make effective decisions and provide the warfighter the capability to access the information necessary to complete their mission.

Defense Information Systems Agency (DISA), Operational Support Team, Consultant, and Application

Development/Maintenance.

DISA's C2C portfolio includes:

•Global Command and Control System - Joint (GCCS-J)

• Global Combat Support System - Joint (GCSS-J)

• Joint Planning and Execution Services (JPES)

Multinational Information Sharing

Supervisor: Paul, Heinz (DISA) 405-***-****)

Dell/EMC, 3501 SW 15th St Oklahoma City, 73108— DELL- UHG Claims Examiner Contractor

Hours per week: 40

DELL-UHG Claims Examiner Contractor

JANUARY 2014 - NOVEMBER 2017

Paid and process claims within the designated authority level.

Resolved complex, severe exposure claims, using high service oriented file handling.

Designed specific queries in various automated data processing systems to retrieve specific information.

Presented cases, and utilizing good oral communication skills, participated in their discussion at claim committee meetings.

Specialized experience in examining claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.

Paying attention to detail in determining claim payments, reserves, and new claims on computer systems, inputting concise yet sufficient file documentation.

Customer service skills are used in contacting and/or interviewing claimants, doctors, medical specialists, or employers to get additional information.

Investigated, evaluated, and settled claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.

Using problem-solving skills, verified and analyzed data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.

Supervised claims adjusters to ensure that adjusters followed proper methods.

Participated in meetings with system users to identify areas of concern or problems with systems in meeting changing organizational needs.

Maintained claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.

Provided statistics, data, and metrics of information assurance trends for managers' use in modifying future policies and procedures.

Influence and persuade managers and customers to accept and implement findings and recommendations.

Supervisor: Nda-jiya 781-***-****)

EDUCATION

Oklahoma City Community College, Oklahoma City — College School Work Completed

JANUARY 2012 - DECEMBER 2013

Credits Earned: 50 Semester

hours Major: General Studies

Military School

Recruit Training

2014

Ground Transportation

2014 USAF NCO School

House 2018

Coursework

Basic Leadership and Technical Course (USAF)

Vehicle Operators Course (USAF)

Fleet Management Course (USAF)

Vehicle Maintenance Course (USAF)

IT Specialist (CUSTSPT) (DISA)

Security Clearance (USAF/CTR/CIV)

Project Management (PMP) Credential ID

Number: 3013079

VMware VCP Course

PowerShell Course PowerCLI Course

CompTIA Linux+ Course

SharePoint Site Manager Course

CompTIA Security+ Candidate ID: CMP001021382042

CompTIA CASP+ Candidate ID: CMP001021382042

ADDITIONAL INFORMATION

Linguist/ Translator — Detail Swahili, Kikuyu (African Languages)

Translate written and spoken language material to and from English, making sure to preserve the original meaning by mission requirements and standards.

Prepared written reports about the information obtained efficiently and accurately resulting in superior

performance.

Translate foreign documents by mission requirements and standards resulting in accurate and efficient translations and seamless operations

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