Bilingual Customer Service Representative

CURRICULUM VITAE

PERSONAL INFORMATIONS

Names and Surnames : Freddy Carlos Hunter Fermín.

Place of Birth : Bilwi NAAR, Nicaragua.

Nationality : Nicaraguan.

National Id number : 607-081282-0001H.

National Social

Security Number (INSS) : 19098379.

Age : 40 Years Old

Marital Status : Free Union.

Current Address : Planta Eléctrica Las Brisas 75 Vrs Noroeste, Managua, Nicaragua. Mobile Phone : +505******** Claro.

Email : *******@*****.**

ACADEMIC INFORMATIONS

High School : - Moravo JAC High School, Bilwi, NAAR, Nicaragua. University Careers : - Third year of Statistics UNAN, Managua, Nicaragua.

: - Second Year of PC Management URACCAN, Bilwi, NAAR, Nicaragua. Technical Courses : -Course for the possession, use and carrying of firearms SERVIPRO, INCASPRI, IZARSA, Managua, Nicaragua.

- Personal computer Operator, URACCAN, Bilwi, NAAR, Nicaragua.

- Course for Teaching English Language, INATEC, Managua, Nicaragua. Knowledge of

languages : - Spanish, English.

Skills of Software : - Office, SPSS 18, INTERNET, TSYS, BASE24, SALES FORCE, SERVICE WORKS, TCAM, TRJAP.

Work experience

* Recruiter truckersreport.com (Now BPO, Managua, Nicaragua), (Feb/15/2021)-(Dec/30/2022).

* BCSR Netspend Debit Cards (Inspiro, Managua, Nicaragua), (Sept/18/2019)-(Feb/5/2021).

* BCSR Money Gram (Sitel Group, Managua, Nicaragua), (May/20/2018)-(Nov/22/2018).

* BCSR Target Store Cards (Accedo Technology, Managua, Nicaragua), (Aug/10/15)-(Mar/2/2018).

*Elementary English Teacher (ECADECOM, Managua, Nicaragua), (Nov/13/2014)-(Apr/24/2015).

*Sailor (North Atlantic Fishing Company, Bilwi, Nicaragua), (Mar/7/2014)-(Sep/18/2014).

*Recruiter (NICA-OFFICE, Managua, Nicaragua), (Aug/25/2013)-(Feb/28/2014).

*Security Guard (SERVIPRO, Managua, Nicaragua), (Mar/6/2011)-(Sep/29/2012).

*Security Guard (World Mission Outreach, Managua, Nicaragua), (Jan/18/2009)-(Feb/1/2011).

*Security Guard (ULTRANIC, Managua, Nicaragua), (Oct/24/2007)-(Jan/9/2009).

*Security Guard (SERVIPRO, Managua, Nicaragua), (Feb/10/2007)-(Aug/16/2007).

(MM/DD/YY)- (MM/DD/YY).

BCSR (Bilingual Customer Service Representative)

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