NATHAN J. CRITCHFIELD

●***** Fair Oaks Boulevard ● Fair Oaks, CA 95628 ● 916-***-****●

advjrf@r.postjobfree.com

OBJECTIVE

To obtain a position as a CASA Case Manager or Child Advocate

EDUCATION

Bachelor of Arts, Psychology

Double Major: Psychology and Sociology

California State University, Sacramento: May 2013

Honors: Dean’s Honor List, December 2012, May 2013

WORK HISTORY

Teacher, SJUSD, El Sereno High School, Roseville, CA 2016-2020

● Created highly effective classroom curriculum in adherence with SJUSD requirements

● Full curriculum instruction and grade tracking of all students 9th-12th grade.

● Ensured adherence with company regulations by developing and maintaining policies

and procedures, and processed all student records.

● Coordinated and set up conference calls, teacher meetings, and distance learning policy.

Child Care Counselor, Gateway Residential Programs, Roseville, CA 2011-2016

Child Care Counselor, Atkinson Youth Services, Sacramento, CA 2007-2011

● Promoted to Shift-Supervisor after 4 months of employment.

● Maintained detailed daily log and submitted weekly status/case report updates.

● Coordinated and facilitated multi-agency case involvement for client coverage.

● Processed monthly expense reports and recorded minutes from weekly staff meetings.

● Responsible for all employee scheduling, training, and attendance tracking.

Office Manager, Deming Design Inc, Orangevale, CA 2004-2007

● Developed innovative coding system to simplify tracking of financial transactions.

● Performed monthly financial reconciliations and submitted reports to senior management.

● Answered high volume of incoming calls, updated and maintained COO’s calendar, and

assisted managers with special projects as needed, including office move and advertising.

● Coordinated preparation and timely dissemination of company reports and slide

presentations for board meetings, and maintained communication with external contacts.

COMMUNITY INVOLVEMENT

● Volunteer: Sacramento Suicide Prevention Hotline, 2010-Present

ADDITIONAL WORK HISTORY

● Bookkeeper/Accountant, Time-Out Tavern, Fair Oaks, CA 2000-2004

● Customer Service Manager, Dick’s Rancho Glass, Sacramento, CA 1997-2000

SUMMARY OF QUALIFICATIONS

● Energetic, motivated, and hardworking

● Goal and detail oriented

● Excellent verbal and written communication skills

● Demonstrated customer service, telephone, and interpersonal skills

● Professional presentation skills

● Excellent organizational skills

● Ability to work with large quantities of detailed information

● Ability to work independently and as a part of a team

● Clean background and fingerprint records and able to pass drug screening

● Strong motivation for advancement in my career

● Dependable, conscientious, honest, and strong work ethic

● Excellent problem solving skills

OTHER SKILLS

● Advanced computer skills-Microsoft Office: Excel, Word, PowerPoint, InfoPath, Access

● Cash register and account collection, balancing, and deposits

● Multi-phone line capable, proficient with all office equipment

● Basic Spanish speaking, writing, and reading

● Registered First-Aid and CPR certified

● Supervisory experience

● Blackbaud and Kronos payroll systems

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