Swapna Rani

advjp3@r.postjobfree.com

SUMMARY

*+ years of experience as Quality Analyst worked in full system development lifecycle in Manual and Automation Testing

Good experience in creation of the Test Scripts and Test Scenarios for Web Services and REST API services using ReadyAPI (SoapUI Pro) tool

Experience working with Guidewire Policy, Claims and Billing systems for Personal and commerciallines

Experience in Java Technologies- Object Oriented Programming, Servlets, JSP, JDBC Connections and Spring Framework

Good working experience on SOA-Web Services and REST API services Functional and Performance Testing

Involved in Requirement Collection, Planning, Design Test Scripts and Execution phases

Good working experience in executing Automation, performance tests, reporting, analyzing the test results and make necessary recommendations.

Prepared BEST PRACTICES in Scripting and Execution phase in Web Services Testing, Puppet and Performance Testing

Strong Knowledge on Informatica ETL Testing.

Expertise in handling Change Requests to implement Change Management Process (Build, Mark, Install, checkout and back out) using HP Service Manager Tool

Good experience on Non-Functional Testing – Failure Point Testing, Input Validation Testing using various in-house Tools.

Strong experience on Test Data creation for Service API and UI testing as per the pre-conditions and created SQL queries.

Proficient in Data Migration testing, Functional and Performance Automation

Expertise of Selenium IDE, Selenium RC, Web Driver and Cucumber

Prepared validation strategy for data extraction, transformations and loading processing, in an enterprise-wise-ETL Implementation.

Expertise in Microsoft Project plan, Test Case Design, Test Tool Usage, Test Execution, and Defect Management and maintained all the documents in SharePoint site.

Excellent hands on experience on handling the defects throughout the defect life cycle from detection until resolved using Version One, TRAC Open Source tool, JIRA/JAMA & HP Quality Center

Prepared Effort Estimation, Test Plan and Test Strategy documents

Involved in Risk Analysis and opened Risks and ISSUES and tracking them in a scheduled manner.

Great team player and can work individually on dynamic and fast paced environment. Highly motivated, quick learner, detail oriented with excellent written and verbal communication skills.

TECHNICAL SKILLS:

Software Test Tools

Microsoft Test Manager, TFS, Azure Devops ReadyAPI (SoapUI Pro), HP Load Runner, HP-ALM Performance Center 12.5, JMeter, Selenium IDE, WebDriver, Cucumber, Unified EUI Edit tool and Postman, Microsoft Test Manager, TFS, Azure Devops

Operating Systems

Win2000/NT, Unix, Linux

Protocols/Application Types

Web (HTTP/HTML), Web TruClient, Web Services, Java, Citrix & AMF Flash Protocols

Languages

C, C++, JAVA, Cobol, SQL and PLSQL, XM and .NET

RDBMS

SQL Server, Oracle, DB2, MySQL,MS-Access

IDE

Java Eclipse, Spring Test Suite, GIT LAB

Defect Tracking Tools

JIRA, Version One, Trac, HP Service Manager and Quality Center

Scripting Languages

Java Script, VB Script

Monitoring Tools

Domain

HP Diagnostics and Splunk

Personal Auto Insurance, Retail, Finance

Products

Guidewire Insurance Suite (PolicyCenter, ClaimCenter and Billing Center, SMARTCOMM, ThunderHead, DocuSign

EDUCATION

Master of Computer Applications-Osmania University - 2010

Bachelor of Science- Osmania University, India- 2007

PROFESSIONAL EXPERIENCE:

Client: SafeAuto Insurance, Omaha, NE March 2020 to April 2021

Project Name:Policy Issuance Application

The project is to establish a new Policy Admin System PAS using Guidewire Policy center 9.0 for personal lines Auto. It involves developing a centralized Enterprise system for Policy Application, Eligibility, Enrollment, Underwriting, Claims processing, Billing and Payment. The system allowed agents and underwriters to evaluate the risk potential of new applicants as well as policy endorsements and claims of policyholders.

Responsibilities:

Analyze the Product model, Functional and Integration requirements needed for implementing the system (Guidewire Policy Center, Claim Center and Billing Center).

Responsible to analyze and understand the end to end flow of the system which includes various technical components such as Policy Center/Claim center Configuration, Plugin and third party integrations

Working on verification and screen comparison against Legacy Mainframe to guidewire Policy Center/Claim Center screen for each field level data and various insurance coverages.

Develop and Maintain test suite/Modules in Azure Devops.

Create test scenarios and test cases for submitting New business Application, Policy change, Renewal, Rewrite and cancellations

Worked on testing various types of letters generated in Guidewire using Thunderhead document generator.

Worked on testing DocuSign E-sign functionality for all the E-sign eligible forms.

Worked on creating innovation tools using Microsoft Excel VBA macros to modify, enhance and encrypt data and generate XMLs during data transformation from Legacy to Guidewire Policy center/Claim Center.

Design the QA Automation Test Strategy & Test Plan to provide an effective Test Suite and Test Data setup

Identifying test scripts which are obsolete and unnecessary due to the changes in the user requirements and non-usage of functionality.

Perform System Integration Test Planning, preparation by using Azure Devops Test Suite

Working on validation of legacy data tables and conversion staging tables/XMLs to ensure successful legacy policy data transformation based on mapping document and requirements.

Prepare and publish test summary report with all Test Artifacts and provide QA sign off for production.

Provide guidance, best practices, defining processes for the team, discuss road blocks, performance issues and follow ups on issues

Involved in Guidewire Billing Center payment validation with respect to account and invoice for payment plans, disbursement and credits.

Client: Elephant Auto Insurance, Omaha, NE September 2017– February 2020

Project: Policy and Claims Integration

The primary objective of the program is to design simple, seamless integrated policy and claims experience for customers and claims adjusters who are buying and settling the Auto policy and claims online. This program will ensure the smooth migration of existing code to advanced Technical platform. User interface redesigned to support new technologies along with good user experience. Benefits will focus on enhancing the Customer experience, better managing operations costs and the point of sale underwriting concepts.

Responsibilities:

Worked with Business Analysts, Project Architects and Dev Teams to understand the Project Plan, Application Architecture, Business functionality and Request-Response traversal flow in all the layers of the system.

Identified all the possible Test Scenarios for API services and UI flows and created Test Cases and reviewed with Business Analyst and Dev Team

Automated for Web Services Testing/ API Testing (SOAP/REST) using SoapUI / ReadyAPI (SoapUI PRO) tool

Involved in testing E2E Functional & Integration workflows from GW Claims/PC

Working with Configuration testing of GW Claims/PC to ensure Product is configured and working as expected as per the Customer requirements.

Worked on testing integration of GW Claims/PC with various Interfaces.

Create complex SQL queries to retrieve data from source and target databases.

Created Mock services and Unit Test Automation by leveraging the properties in SoapUI Pro for both SOAP and REST services and developed BDD/Data Driven Testing using Groovy Scripting.

Expertise in testing Application Front End using Cucumber(BDD) Frame works in the Selenium, used Restful, SOAP for Web Services

Involved in End-to-End Testing for UI applications and API Services.

Worked on XML and JSON requests and Response formats and validated them.

Reviewed the Test Plan and Test Cases with Business Analysts and Tech Arch’s

Created reports of finding for customers both technical and non-technical.

Identified API Services Request and Responses and created Mock Service calls

Worked closely with Software Development teams to validate code implementation, provide quality guidance and drive improvements in test automation coverage.

Worked with fast based agile scrum teams (Version One/ JIRA/JAMA used for sprint tracking) and track QA tasks to closure. Created Version One/ JIRA Dashboards

Performed Functional/ Integration/ System /Performance/Load/Regression Testing

Created, executed, updated Functional, Regression, Integration Test Cases for UI, Web Services and Restful service

Participated in backlog grooming, Sprint planning, Sprint Demos and Retrospectives.

Client: CITIBANK November 2011 – July 2014

Project Name: Real Time Affirmations, Hyderabad, India

Citibank seeks to setup a real-time trade affirmation process for their Prime brokerage business. The new process will eliminate manual steps and provide real time data to downstream and client-facing systems. Present those statuses to CSR’s via the Prime Portal and to Citi clients. Build scalability into these processes to support high-frequency trading clients.

Responsibilities

Understanding the Customer Requirements Document (CRD)

Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis

Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix

Generated Automation scripts and Regression testing using Silk Test.

Rational Unified Process (RUP) was followed throughout the project and all artifacts are generated for each discipline.

Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT). Test Management was done using Test Director.

Involved in preparing Test Cases and Test Scripts for testing the interfaces to external systems and also web services based on XML using FTP/JMS, file using FTP, etc.

Involved in writing the Test Cases, executing the client-side validations involved in preparing the Execution plan.

Created Traceability between Requirements and Test Cases

Writing PL/SQL queries and statements to test database for retrieving information, editing data and inserting the data.

Performed data driven testing to test input and output values from data files such as data pools, ODBC sources, CSV files, and Excel files.

Worked with Use-Cases (UML) in Rose and tested the hyperlinks of the application.

Tracked the defects using HPQC and generated defect summary reports.

Maintained Test Logs, Test Summary reports and participated in defect review / Status / GO-NOGO Meetings

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