Laura A. Gonzalez

PHYSICAL PROFICIENCIES:

Fit and Healthy Lifestyle

Currently workout for 1.5–2 hours per day in strength training. Frequent-Flyer Recreational Camper

Camp regularly with my husband, mostly at Michigan State Parks, hiking and enjoying this beautiful land we have been given, of course, picking up leavings from other campers as we go.

Avid Hiker

Involved with a Sunday hiking group, trekking from 5 to 10 miles per week. RECENT WORK EXPERIENCE:

Sorenson Communications Video Interpreter 07/2017 – 10/2021 Video Interpreter

Effectively interpret between callers while maintaining compliance with local, state, FCC and company guidelines, rules and regulations. Receive/provide colleague support. Provide proposals in keeping w/goals of company evolution. Complete tasks & projects promptly, accurately, w/in approved guidelines. TerpGal, LLC Community Interpreter 01/2011 – 09/2019 Subcontract/Contract Community Interpreting

Maintain positive agency and client relations. Scheduled assignments from 8+ sources, w/attention to punctuality and customer service. General bookkeeping responsibilities. Maintain membership of interpreter organizations. OfficeMax Print Dept. Associate 10/2010 – 02/2011

Office Supplies and Print Services

Temporary, part-time, print services coordinator.

ABC Harley Davidson Sales/Service Advisor 04/2007 – 10/2010 Motorcycle, Accessories, Sales and Service

Liaison between customer and technicians from reception through completion of service. Administrative oversight of work order process, developed customer follow-up initiatives and advertising campaigns, handled dispatch, correspondence, invoicing, warranty claims.

By Design Start-up, Owned/Operated 12/2000 – 11/2009 Graphic Design Firm

Direct customer sales, project development and oversight, designed brochures, logos, oversight for photo shoots, worked remotely with designers and vendors. Complete oversight of on-staff designers.

Discount Video Start-up, Owned/Operated 06/1981 – 10/1987 Video Rentals and Equipment Sales

Collaborated/co-authored business plan with hands-on development of each aspect for start up. Strategic planning for advertising to ensure continued growth. Strategic planning of advertising & marketing to ensure continued growth. Floor-plan financing maintenance.

PERSONAL SUMMARY:

While work experience to date followed a different course, it is now the desired path that invites forward motion. –– Laura Gonzalez Motivated, physically fit individual with proven record of generating and building relationships, and managing projects to completion. Strong communication skills with the ability to work across departments. Able to work independently to carryout established tasks, while seeking opportunities to go above and beyond. CORE COMPETENCIES:

– Top-Notch Customer Service;

Affable; Collaborative; Hard

Working and Conscientious;

25+ yrs

– Physically Fit & Active

– Work well in Cooperative or

Individual Settings

– Team Hiring, Training &

Development; 13+ yrs

– Large-Team Scheduling; 4 yrs

– Process Improvement; 15 yrs

– Purchasing and Inventory

Control; 9 yrs

KEY ATTRIBUTES:

- Love Nature and the Outdoors

- Person of Integrity

- Good Communication Skills

- Collaborative Team Style

- Proactive

- Motivated & Optimistic

- Dedicated

- Strong American Sign

Language Skills

EDUCATION:

ASSOCIATE

American Sign Language

Oakland Community College,

December 2011

BACHELOR

American Sign Language with

Business Communications

Siena Heights University,

Projected: August 2020

CONTACT INFO:

Laura A. Gonzalez

advjoy@r.postjobfree.com

248-***-**** v/t