Quality Engineer Qa

GOUTHAMI DEVARASETTY

• Phone: 702-***-**** • Email: advjmy@r.postjobfree.com

https://www.linkedin.com/in/gouthamidevarasetty/

Lead Quality Engineer/ Software Quality Engineer/ Business Analyst Salesforce & Microsoft Dynamics CRM

A Lead Quality Assurance Analyst hardworking and focused on defining best practices, delivering quality software, meet- ing deadlines, and exceeding expectations. A flexible and highly capable tester with over 11+ years’ experience in quality assurance, defect tracking and test planning, reporting, and data creation. Skills

• Qualified Tester with good exposure on Fitness,

Health, Benefits, Insurance domain ensuring the func- tionality, compatibility, security, performance, and usa- bility of the software application are thoroughly tested.

• Knowledge in Utilizing and Creating flows using differ- ent connectors to automate most of the business activi- ties.

• Experience testing E-commerce platforms/Mobile

testing.

• Experience testing reporting tools like, Tableau & Power BI.

• Experience working in Agile and Waterfall

Methodology

• Experience testing cloud instances in AWS.

• Well versed in writing test documentation that in- cluded test strategy/plan, test scenarios & test sum- mary, and progress reports.

• Analyze and record results and report test progress.

• Identify, Isolate, and track bugs throughout testing.

• Research and Analyze product features being tested.

• Identify areas of improvement and potential

problems users may encounter.

• Methodical and organized.

• Self-Motivated.

• Attention to detail.

• Good Analytical and problem-solving skills.

• Willingness to learn new technologies.

• Strong written and verbal communication skills.

Experiences

• Over 10 years of diverse experience in the IT field with emphasis on software testing in both manual and auto- mation testing.

• 6+ years of experience in leading projects and QE teams.

• Experience in managing a team of 10+ resources working at both onsite and offshore locations.

• Extensive Experience in Functional testing, End-to-End testing, Regression testing, GUI testing, Back-end testing, API testing, Browser Compatibility testing, and Usability testing of the applications.

• Experience in testing the integrations from internal applications to reporting tools like Tableau and Power BI.

• Worked on different third-party tools like Braintree, AvaTax,Nice/InContact and other web services like SOUP UI, Postman, restful, XML, HTML, TFS, Microsoft test manager.

• Experience in maintaining automation smoke test suite for CRM application developed using Java & Selenium.

• Excellent testing experience in all phases and stages of the Software Testing Life Cycle and Software Development Life Cycle (SDLC) with a good working knowledge of testing methodologies, disciplines, tasks, resources, and scheduling.

• Expert in Back End Testing experience by writing and executing SQL Queries.

• Functional expertise in GP (Great Plains – Accounting tool). Posting Invoices in batches, checking order transac- tions, checking accounts receivable.

• Experience working with Marketing tools (Hub spot & Acton) and 3rd party plugins like Avalara for Tax calcula- tions, Braintree for process payment, and Loan Management tools.

• Experience in understanding the business process and gathering functional requirements through continuous interaction with business users and stakeholders.

• Experience in conducting fit-gap-analysis for the new CRM system and helped the clients in formulating require- ments.

• Experience in translating business requirements or high-level user stories into detailed user stories that can be interpreted by the agile development team.

• Experience in collaborating with business stakeholders, agile team members, and project managers to ensure timely delivery of project deliverables.

• Experience in conducting UAT, preparation of user manuals, Support

• Participate in knowledge transfer to customers and develop and maintain effective customer relationships.

• Experience in strategizing and implementing the QA process for multiple large-scale projects.

• Analyzing the different QA processes that have followed in different business units in an organization and pro- pose the best consolidate process that needs to follow across the organization. TECHNICAL SKILLS

Project Management Tools: Atlassian JIRA, Microsoft (MS) Project, Microsoft Office Suite, and SharePoint Business Modeling Tools: Microsoft Visio, Microsoft Flow, MS Teams Planner Technology/Tools: AWS, Dynamics 365, Salesforce, Great Plains (Accounting), Tableau (Reporting), Test Link, Zephyr, SharePoint, Confluence, Service Now, Nice/InContact, HPQC, Selenium, Jenkins, Leapworks(No code Automation tool).

Design Pattern: Scrum, Agile, Waterfall, JIRA, Prototype, Use-cases, Data & Process Flows, sequence, and ER Diagram.

Domain: Fitness & Training, Healthcare, Education, E-Learning/Content development, Invest- ments, Pensions and Claims

EDUCATION

• Master of Science in Information Technology Management – GCU

• Master’s Degree in Technology: CAD/CAM in Vellore Institute of Technology, Vellore, India.

• Bachelor’s Degree in Technology: Mechanical Engineering, SVCET, Chittoor, India. CERTIFICATIONS

• Project Management Professional (PMP)®

• Certified Salesforce Admin.

• Microsoft Certified Technology Specialist for MB2-866 (Microsoft Dynamics CRM 2011 Applications). Work History

Organization Role and responsibilities Duration

Vitech Systems Group QA Lead 05/2020 - Present

Ascend Learning, CA Lead Quality Engineer, Software Quality Engineer, Business Analyst

11/2013-05/2020

Adisys Corporation, WA Business Analyst & QA Engineer 04/2013 - 11/2013 Wipro Technologies Software Quality Engineer 08/2006 – 05/2008 Work History Overview

Vitech Systems Group, Oakland, CA

Description: Vitech is a global provider for SAAS offering on the cloud that is an administrative software for benefits, insurance, retirement & investment firms.

Client: United Food and Commercial Workers International Union & Carpenter Funds Administrative Office Responsibilities:

• Identifying, investigating, and analyzing business processes, procedures, and work practices

• Co-ordination with business users to formulate business process scenarios and translating those scenarios into func- tional specs and scripts for automation regression testing.

• Leading QA teams to ensure bug-free system implementation.

• Ensure the mapping of all the requirements is traceable to the test artifacts. Test automation capabilities & Robotic Process Automation are maintained through test executions on V3locity hosting on AWS-cloud that are also inte- grated to Atlassian-JIRA to capture test results.

• Acting as an SME and information source, providing guidance and assistance in the QA and UAT phase of the project life cycle.

• Project Risk Analysis and Stakeholders reporting. Ascend Learning, Walnut Creek, CA

Description:

Ascend Learning LLC is a leading provider of technology-based educational, curriculum, and assessment solutions for the fitness and healthcare industry and other vocational fields. Client: NASM/AFAA/Premier Global/ATI/NHA/Click Safety Responsibilities:

• Lead the quality assurance effort for all CRM major releases.

• Participate in Daily Standup, Iteration Planning, and Release Planning sessions. Advocate test priorities in daily scrum meetings and sprint planning.

• Interact with business owners as necessary to identify, interpret, and document acceptance criteria for user stories.

• Create test plans, test cases, and other testing artifacts as necessary to ensure a systematic approach to the quality of a new product or service.

• Support the project management team by providing estimates for QA effort, recommended QA resource allocations for multiple projects.

• Train team members on the use of Requirement/Test/Defect repository tools and processes.

• An active participant in solution discussions, code reviews and suggest developers make changes in the design

• Support Load and Performance testing activities.

• Collaborate with solution analysts and developers to isolate and resolve issues.

• Coordinate testing efforts with onsite and offshore resources.

• Ensure test scripts are well defined, planned, and executed by validating that every phase and feature of the soft- ware solution is tested and that any potential issue is identified and fixed before the product goes live.

• Effectively capture defects in the Defect tracking tool, communicate to the team, track and verify defect fixes.

• Design, maintain, execute, and report status on manual and automated test cases for functional, API, and end-to- end tests.

• Performed Back-end testing by writing SQL statements like Join, Inner Joins, Outer joins, and Self Joins used TOAD and SQL Developer.

• Ensure comprehensive test coverage of unit tests, automated smoke, and regression test suites.

• Setup and maintain Continuous Integration Jobs.

• Work with team members to proactively identify, communicate, and resolve issues and risks that impede the exe- cution and/or success of the project.

• Able to multi-task by working on multiple assignments and/or projects.

• Collaborate with business stakeholders, agile team members, and project managers to ensure timely delivery of project deliverables.

• Prepare defect reports when problems are uncovered accompanied by screen samples, steps to reproduce the de- fect.

• Responsible to test the Salesforce/MS CRM and web application on desktop and Mobile that is developed for the use of various objects.

• Worked on identifying high level test cases for Automation team for capturing data on various lightning pages of objects like Customers, Opportunities, Campaigns, Events and Tasks etc.

• Developed Automation framework using Selenium WebDriver with Java and Maven.

• Developed test strategies incorporating tools, test design, test data preparation, test execution, result analysis and maintenance smoke and regression test suites after every sprint deployment.

• Develop test cases based on the business requirement for Functional, Smoke and Regression testing phases.

• Manage the Defects in Rally (Agile central) for all testing phases (update, follow-up and escalate overdue issues).

• Testing Salesforce.com standard objects and Custom Objects like Customers, Relationships, Contacts, Opportunities, Event and Task Management object along with Campaigns.

• Going over the Backlog items in JIRA and Prioritizing requirements according to business needs.

• Attended Daily stand-up calls, Sprint planning, Retro and Demo meetings.

• Compared field names with Source to Target.

• Conducted and performed end to end testing on requirement changes that were included post implementation.

• Performed Data validation testing, wrote test cases based on business scenarios.

• Executed the test cases and validate the test results in Agile Central and reported the status to the QA lead.

• Used MS Excel and Beyond compare tools for comparing the millions of records and its fields.

• Responsible for creating Test data using Data loader.

• Mentor other Quality team members.

Role: Business Analyst

• Designed and implemented a streamlined process for capturing business requirements that increased accuracy, ef- ficiency, and productivity within the first 3 months in the role.

• Mapping requirements and perform Gap-Fit analysis to migrate the application from Salesforce to CRM.

• Experience in preparing UAT training documentation and conducted training sessions for users on the NLS

(Northridge Loan Management System) software.

• Created business process flow diagrams using Microsoft Visio. Adisys Corporation

CRM: Vehicle Tracking Management System

Client: Office of Inspector General, Harrisburg, PA Apr’13 – Nov ’13 OIG was having their own custom web application to maintain and manage their Vehicle Tracking Management System. Developed custom reports, included various custom roles to provide appropriate access to various business users. Roles: CRM Functional Analyst

Responsibilities

• Participated in requirements engineering through continuous interaction with business users and stake holders.

• Conducted a fit-gap-analysis for the new CRM system and helped the clients in formulating requirements.

• Created Custom entities, and customized forms using Java script.

• Created custom dashboards to meet the business needs.

• Automated the business scenarios and repetition by implementing complex workflows.

• Developed T-SQL queries to migrate the data from the legacy system to the new system.

• Developed User manuals and gave training to the end users. Wipro Technologies

Gemini Oracle Software Upgrade

Client: Xoserve - UK Aug ’06 – May ‘08

Gemini is one of the most critical applications which supports the Entry Capacity, Exit Capacity and Energy Bal- ancing and associated invoicing activities undertaken by Shippers, National Grid O&T and xoserve. The existing versions of database and primary application software have already run out of vendor support or on the verge of vendor de-support. This is a critical issue for xoserve as failures associated with Gemini application software can have significant impact on the xoserve business operations. To minimize/mitigate the risk to xoserve busi- ness operations, there is a need for upgrading the existing Oracle 9i stack to Oracle 10g and other relevant products. This project aims to help xoserve in mitigating the risk of running the Gemini application on unsup- ported version of the software stack.

Roles: QA Engineer

Responsibilities

• Preparation of Test Plan

• Preparation and Execution of System Test Cases

• Prepared nearly 40 percent of System Test cases and more than 15000 lines of data

• Designed and prepared User Acceptance Test cases along with business users

• Supported business users during User Acceptance Testing

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