Medical Assistant Customer Care
Resume:
EXPERIENCE
April ****-Current
R&B Elite • Home Care & Detailing
Taking my expertise in home care to a whole other level launching my own home cleaning services. Utilizing all-natural cleaning products with the mindset to provide a healthier environment for my clients and their loved one.
August 2018-March 2020
Christlike Commercial Services • Housekeeping
Specializing in domestic sanitation, primarily in the Butler University community. Focusing on organizational skills and home décor to create an exceptionally enjoyable living environment to our clients. January 2013–August 2014
Kelly Temp Services • Customer Care Specialist
Aligned with Stericycle, I was entrusted to achieve quality care assurance to our clients primarily through effective communication capabilities. As well, accurate and timely documentation and compassionate resolution skills, in regard to prompt, filing, submitting and problem-solving customer complaints and needs. July 2012 – September 2012
Pro Resources Temp • Quality Assurance Specialist
Displaying self-motivating skills in a warehouse setting. Taking initiative to complete tasks, such as placing orders and accurately maintaining inventory and supplies in a timely fashion. Effective in teamwork as well as delegation within my role.
EDUCATION
The Urban League, Indianapolis, IN, August 2020-December 2022
• Certified Medical Assistant
Harrison College, Indianapolis, IN, August 2013-June 2014
• Began pursuing a degree as a Medical Assistant.
Arlington High School, Indianapolis, IN, June 1975-May 1978
• Graduating with a high school diploma in general studies. RHONDA CHEATHAM
CERTIFIED MEDICAL ASSISTANT
OBJECTIVE
To secure a mutually rewarding,
professional relationship with a
reputable company that prides
itself on the excellence of quality
customer care with respect,
honesty, and effective
communication.
SKILLS & ABILITIES
Time oriented to initiate the
mindset of successful goal
completion. Effective
communication and leadership
skills that promote a healthy work
environment. Versatile ability to
connect with others to
successfully meet the need at
hand.
VITALS
T: 317-***-****
E: advjmm@r.postjobfree.com
2
RHONDA CHEATHAM
CERTIFIED MEDICAL ASSISTANT
COMMUNICATION
Skilled in effective communication to ensure implementation of both individual and collective success in the workplace. Capable of completing assigned tasks on an individual initiative as well as operating successfully in a team setting in an open-minded manner. I am highly knowledgeable in typing skills. LEADERSHIP
I believe that a title or position means little without the gifted quality of genuine leadership. True leadership involves the effective action to empower the very thought of change and growth within self and therefore others for the collective good. Great leadership is intertwined with effective communication, including the craft of listening, reflecting, responding, and resolving. This is how I have come to operate in my own quality of leadership.
REFERENCES
RENEE WILLIAMSON / MENTAL HEALTH THERAPIST
MICHELLE BOYD / HOUSEKEEPING
JAMES WHITE / REALATOR
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