Data Entry Administrative Assistant
Resume:
Leetica Jefferson
Customer service Rep
Lancaster, TX 75134
advjmi@r.postjobfree.com
I offer a solid 8 years customer service background dealing with management at all levels, vendors, and general public. I'm dedicated
to what I do; I get the job done no matter the circumstances, great communication and expert conflict resolution resolver. I'm a
professional and pleasant person to work with, always maintaining an optimistic attitude. I have great organizational skills, ability to
navigate through multiple screens, data entry, records management, & computer savvy. Authorized to work in the US for any employer
Work Experience
License Specialist IV
Texas Department of Public Safety - Dallas, TX
April 2019 to August 2022
I assist customer with renewals, replacement and name changes etc... I'm a CDL examiner, my duties are to make sure the applicant can safely drive a CDL vehicle following Federal regulations. I deal with irate customer by changing pessimistic situations into an optimistic experience. Administrative Assistant
Re- Wireless - Lake, TX, US
February 2011 to October 2011
Front office clerk, assisted with payroll, and responsible for running the South Lake, TX daily report. February-2011 - October-2011
Customer service Rep
Humana Insurance Call - Irving, TX
September 2009 to May 2010
center Submitted claims & billing
Irving, TX Great listening skills
September-2009 - May-2010
Education
Diploma
American Universities in Lancaster High School - Lancaster, TX 2004
Skills
• DATA ENTRY (5 years)
• TIME MANAGEMENT
• EXCEL
• OUTLOOK
• MICROSOFT WORD
• Clerical Experience
• Office Administration
• Records Management
• Conflict Management
• Office Management
• Phone Etiquette
• Accounting
• Accounts Receivable
• Word Processing
• Bookkeeping
• Management
• English
• Computer Skills
• Communication skills
• Office experience
• Front desk
Certifications and Licenses
CDL
Additional Information
SKILLS
Customer focused, Microsoft Word, excel, access, power point, office, & outlook, Conflict Resolution, Data entry, Time management
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