Lorena Yglesias
Highly motivated and ready to learn and work for a new company.
Miami, FL 33127
advjme@r.postjobfree.com
Fast learner and very eager to grow within a company willing to give me a chance to prove myself. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Crew Member/ hostess Chipotle Mexican Grill Restaurant - Miami, FL
October 2020 to January 2022
Customer service, serving food in the food line. Doing online orders as well. Helping in the kitchen from time to time. Cleaning the kitchen and restaurant from time to time as well. As well as being the hostess. Welcoming customers into restaurant. Helping them find a seat in the restaurant. Customer Service Rep/ adminstrative assistant
Casa yglesias pawn shop - Coral Gables, FL
March 2005 to December 2019
Handled customers, phones multiple phone lines, inventory. Payroll also administrative Assistant to the owner of the company. Computer skills Microsoft word, Excel, Apple. Education
Associate's degree in Business
Miami Dade College - Miami, FL
September 2005 to September 2006
High school diploma in All required
Florida christian academy - Miami Lakes, FL
January 2001 to August 2005
High school diploma
Skills
• Administrative Experience
• Computer Skills
• Multi-line Phone Systems
• Office Management
• Payroll
• QuickBooks
• Personal Assistant Experience
• Accounts Payable
• Accounts Receivable
• Microsoft Outlook
• Microsoft Powerpoint
• Accounting
• Customer service
• Data Entry
• Clerical Experience
• Spanish
• English
• Millennium
• Microsoft Excel
• Upselling
• Filing
• Restaurant experience
• Bilingual
• Typing
• Databases
• Microsoft Word
• Customer support
• Food service
• Guest services
• Word processing
• Cashiering
• Conflict management
• Sanitation
• Host/hostess experience
• Communication skills
• Microsoft Office
• Bartending
• Merchandising
Languages
• Spanish - Expert
Certifications and Licenses
Food Handler Certification
Certified bartender
Present
A bartending license is a state issued bartender certification required to sell alcohol in Florida. I have gone through the state approved courses and understand laws regarding the sale of alcohol and all other aspects that come with the responsibility of being a certified bartender. Assessments
Verbal communication — Proficient
January 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Customer focus & orientation — Familiar
January 2022
Responding to customer situations with sensitivity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.