SUMMARY OF QUALIFICATIONS

I am a highly talented Cad Supervisor with great deal of experience in Project Management/ Troubleshooting hardware/software issues, preparing technical drawings based on information provided by customers and engineers and QA and QC. I have a Great deal of Experience as an Administrative Assistant among many other things. I have acquired strong communication abilities, Leadership skills and team building skills. I am looking to obtain a position that provides me the opportunity to use my skills, knowledge, and experience, to obtain professional and personal growth.

EXPERIENCE

EXPRESS TEK FREDERICKSBURG, VA. 2018-2022

CAD Supervisor /Sr. Lead Drafter/Team Lead Work closely with Engineers, SR. Project managers and Permitting Department, Plan, organize and manage work plans of CAD project team 10+ employees daily. resource identification and schedule for CAD team Provide guidance and direction to CAD team to ensure operational and technical excellence Develop, implement and monitor CAD design standards and procedures to meet customer needs. Work with Engineering Lead regarding technical issues, training and other CAD system issues. Identify opportunities and recommendations for increasing workflow efficiencies. Recommend best practices for solutions to meet customer business needs. Interview, Hire, train and supervise CAD Drafters in core application skills and standards. Evaluate team members for their technical skills, performance and productivity. Writing and Conducting Employee Reviews. Maintaining documentation records of generated design deliverables. Maintain a positive working relationship with all levels of the organization. Help assist drafters with Software and hardware issues/ troubleshooting Computer and Software issues/Installing and configuring hardware and software components to ensure usability for Employees/Ability to work under pressure and meet deadlines, Written and oral communication skills Strong interpersonal and customer service skills. Conduct CAD meetings with Drafters in all offices within company/ Re-writing CAD Standards Manual for Engineering Department/ Creating Customer Templates. Maintain Workload Spreadsheets for Projects/ Approving Timesheets and PTO request for Employees. Conduct monthly Safety meetings. Attend weekly workload meetings with management.

EXPRESS TEK FREDERICKSBURG, VA. 2016-2017

CAD Drafter-Designer /Team Lead Work closely with Engineers and other Drafters to prepare drawings such as Outside plant construction drawings, Inside Plant construction drawings, Aerial drawings, As-Built Drawings, Permit Drawings and Traffic control Plans. Prepare detailed work documents such as, maps, drawings, tables and lists necessary to: Apply for and acquire permits by authorities having jurisdiction, Enable the client to solicit bids for construction of the work, Enable others to construct the work in compliance with client plans and specs, Enable the client to operate the inside or outside plant. Ensures established deadlines are met as scheduled. QA and QC review’s for drawings to ensure compliance with company’s standards, drawing procedures and guidelines. Help assist others with Software and hardware issues/ troubleshooting Computer issues/ Help assist drafters with Software and hardware issues/ troubleshooting Computer issues/Ability to work under pressure and meet deadlines, Written and oral communication skills Strong interpersonal and customer service skills

BRANDES AND CASSONAGOL ENGINEERS Washington, DC.-USA 2015- 2016

Structural Drafter Prepared drawings using AutoCAD LT and occasionally Revit such as, Framing plans, Details and Schedules, Building Sections, General notes, Special Inspections, set up, organize and coordinate structural drawings, prepare drawings from engineering sketches, as-built drawings Mark-ups (redlines) and field notes. QA and QC review’s for drawings to ensure compliance with company’s standards, drawing procedures and guidelines. Basic Administrative duties, Order Drawings for engineers and clients, other duties as needed. Help assist others with Software and hardware issues/ troubleshooting Computer issues/Ability to work under pressure and meet deadlines, Written and oral communication skills Strong interpersonal and customer service skills

EDEN CONSTRUCTION LEESBURG, VA-USA 2014- 2015

Drafter/Administrative Assistant Prepared drawings using AutoCAD such as, Building Drawing Plans, Floor Plans, Plumbing Plans, Framing plans, Electrical / Lighting Plans. Some space planning/ reconfiguring existing space designs. Prepare As-Built drawings, and Mark-ups (redlines). QA and QC review’s for drawings to ensure compliance with company’s standards, drawing procedures and guidelines. Basic Administrative duties, other duties as needed. Help assist drafters with Software and hardware issues/ troubleshooting Computer issues/Ability to work under pressure and meet deadlines Written and oral communication skills Strong interpersonal and customer service skills

RAUL V. BRAVO + ASSOCIATES, INC. RESTON, VA-USA 2013– 2014

WMATA ATC DRAWINGS UPDATE

CAD Drafter: Prepared drawings using AutoCAD 2013, such as train control plans, material reference lists, AC power and energy distribution plans, jumper configurations, Station platform circuits. Prepare As-Built drawings, and Mark-ups (redlines). Quality assurance review’s for drawings to ensure compliance with company’s standards, drawing procedures and guidelines.

RVB+A CONDO

CAD Drafter: Prepared drawings using AutoCAD 2013 and AutoCAD MEP such as Building Drawing Plans, Floor Plans, Plumbing Plans, Framing plans, Electrical / Lighting Plans, Doors, Windows, Permit drawings, Curtain walls, Elevations, Details and Schedules, Building Sections,. Space Planning, Reconfigures existing spaces, Creates and maintains electronic files of existing building layouts and furniture arrangements, other duties as required or directed.

WMATA AC Drawings maintenance and update

CAD Drafter:

Converted drawings from WMATA power traction schematics into One-Line Diagrams, Review drawings to ensure compliance with company’s standard drawing procedures and guidelines.

•Training in software programs such as: Rhino, Inventor, Soildworks, Micro-Station and Revit.

•Front desk Administrative Assistant as needed. Help assist others with Software and hardware issues/ troubleshooting Computer issues/Ability to work under pressure and meet deadlines, Written and oral communication skills Strong interpersonal and customer service skills

JD ELECTRIC BEALETON VA-USA 2011- 2017

Drafter/ Project Manager/ Administrative Assistant Setting up and schedule’s jobs, writing up estimates, quotes and receipts for clients, order / pick up materials, collection of payments, Maintains accurate spreadsheets of invoices and project data; Working hands on with the Electrician, Replacing Outlets, Fixtures, Panel Swaps, installing homeruns, working on panels/sub-panels, service upgrades, installing new fixtures. Prepare drawings using AutoCAD 2013 and AutoCAD MEP, for some residential electrical systems as needed.

skills Strong interpersonal and customer service skills

HOFFMAN DENTAL GROUP VA-USA 2007- 2013

Administrative Assistant Provide Customer Service, Answering phones, Filling Charts, Seating patients, Verifying Insurance Benefits, Explaining EOB’s to patients, providing estimates, and Writing/Presenting contracts to patients for services, AR/AC, Verifying insurance including deductible, deductible met and co-insurance for major procedures, Following up on insurance claims 60 days old or more, Collecting patient responsibility, Recommending accounts to be sent to the collection agency after all efforts have been exhausted, Assist patients with account concerns, payment arrangements and general inquiries Ensure electronic and paper claims are sent daily with necessary documentation, referral and/or authorization, Assess Carrier Aging Reports to review unpaid insurance balances, incomplete visit authorizations and/or correction of posted payments. Submit appeal letters as needed to ensure payment, Perform various administrative tasks such as scanning, mailing, medical records, emailing, etc., other office administration tasks as required by business needs Assist office administrators by posting payments and adjustments as necessary, addressing account inquiries with patients, analyzing accounts if processed incorrectly by insurance carriers Ensure compliance with all OSHA and HIPPA regulations, among other duties as assigned.

EDUCATION AND CERTIFICATIONS

High School Diploma • Home staging courses, Interior decorating courses.

Associates degree in Computer Drafting and Design • GRO Management Diploma

A+ Certification (in Progress) • PMP certification (in Progress)

SKILLS

• Microsoft Office •PowerPoint •Word Excel •Framing experience •Space Planning •Revit • AutoCAD 2013-2022

• Home staging •Electrical exp. • Punch Home Design •Sketch- up •Inventor • Photoshop • AutoCAD Map3D

• AutoCAD MEP •AutoCAD Civil • Interior decorating • Plumbing exp. •Rendering exp. • Telecommunications exp.

• Troubleshooting hardware and software issues • Performing tests and evaluations of new software

• Installing/ configuring hardware/ software components to ensure usability • Management Classes • Training

Employees/ Employee reviews •Insurance billing •Customer Service Experience • Administrative Assistance

Experience •

VICKI G. DICKERSON

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