My name is Monique Tereese Charles; I finished my matric in 2012. I am well spoken, love

working and being able to work and be productive and creative. I have been privileged to work at a company, which equipped me with the necessary Computer skills. I’ve also worked at various companies eagerly wanting to gain practical experience within my field of studies and interest. I would like to work for a company that is going to give me the opportunity to grow, gain experience and build my career.

BIOGRAPHICAL INFORMATION

• Surname: Charles

• First Names: Monique Tereese

• Date of Birth: 21 September 1993

• Gender: Female

• Nationality: South African

• Marital Status: Married

• Health: Excellent

• License: Code 08

• Language: English

• ID Number: 930**********

• Cell Number: 081*******

Qualifications and Studies

• I have studied towards a Travel and Tourism Degree and Business Administration (which include financials) at Boston City Campus and look forward to completing and gaining practical experience in the interim., My reference below:

• Student Number: 1003100/ALB

• Date of Commencement: 20 March 2014

• Finishing Date for entire Qualification 01 September 2015

• Teaching English and TEFL certificate for English Teaching

• Received in January 2019

Subjects

• Key Skills and Competencies

• Strong Communication Skills

• Work well in teams

• Flexibility Commitment to Industry

• Commercial Awareness Enthusiasm

• Good Computer Skills

• Planning Skills

• Leadership Skills

• Well Organized

• Attention to detail

• Travel Administration

• Self-Starter

• Deadline Oriented

• Customer Service Orientated

• Front Desk Management

• Hospitality Industry

• Knowledge Service Management

• Flexible Order Processing

• Good Time Management

• Resourceful Filing and Data archiving Brand Development Career

SIYEMBA MINING (Pty) Ltd December 2012 – March 2015 Administrator - Data Capture Johannesburg-Gauteng

• Receptionist Front Desk and Reception Duties and administration at a Mining Training Provider

• Administration – Data Capturing on company system (MQA, SETA, MIS)

• Schedule appointments and meetings

• Monitor Compliance to Occupational Health and Safety (OHS) requirements.

• Determine visitor/learners training needs and attendance registers in a professional manner.

• Prepare and submit financial and operational reports as requested.

• Take and deliver messages accurately and completely

• Sort and distribute incoming mail

• Organize courier deliveries

• Monitor people coming and going through the reception doors

• I issue visitor passes where required

• Fax documents

Reason for leaving: Company moved to

Mokopane

Aldo the Zone March 2015 – May 2015

• Retail and Marketing assistance/ Sales Assistant Part – time employment

Esizwe Technology June 2015 – December 2015

Receptionist duties and administration

• Organized Strong organizational skills within company

• I had to have the ability to prioritize and multi task

• I did Receptionist/Office Administrator

• I had exceptional customer-service skills and effective communication both verbal and written

• I had the ability to work with minimal supervision

• I worked on MS Word, MS Excel and Outlook occasionally

• Working with spreadsheets

• I keep reception area clean and neat

• I had to maintain and organize reading material

Personal assistant

• Maintaining office systems, including data management and filing

• Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations;

• Screening phone calls, enquiries and requests, and handling them when appropriate;

• Organizing and maintaining diaries and making appointments;

• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager;

• Producing documents, briefing papers, reports and presentations;

• Organizing and attending meetings and ensuring the manager is well prepared for meetings;

• Liaising with clients, suppliers and other staff.

• Receive shipments and ensure both quality and quantity

• Maintain communication with warehouse staff to ensure proper working order

• Review bills, invoices and purchase orders

• Ensure all payments are processed in time

• Assist customers with inquiries

• Create packing lists and update shipment information in database

• Organize files both manually and electronically

Reason for leaving: More growth and stability

.

RNR Group –Recharge Systems January 2016 – March 2017 Receptionist and Admin

• Manage multi-company switchboard, routing calls as appropriate

• Receive incoming courier packages and prepare outgoing packages

• Receive and distribute fax correspondence

• Process daily outgoing mail using postage machine and retrieve incoming mail from post office including opening, stamping and sorting

• Greet all visitors by offering refreshments, inform the appropriate staff of their arrival

• Manage boardroom bookings

• Assist with catering for meetings

• Keep mail room/kitchen tidy including loading and unloading coffee area dishwasher and making sure coffee is fresh for employees and guests

• Open and close reception, responsible for locking doors at the end of the day

• Office Administration

• Prepare and code select invoices including matching with receiving slips

• Reconcile monthly utility statements

• Post monthly payables

• Assist with administrative overflow and special projects from other departments as

• Needed

Reason for leaving Company resided

Cipra Milano March 2017 – July 2017 Par-time

• Make-up artist

• Cashier

• Par-time employment

51 TALK COMPANY, TEACHING ENGLISH TO FOREIGN STUDENTS, January 2019 – June 2019

• Teaching English Online

• Adults, children, teenagers, all ages

Reason for leaving – Partime job- I am

able continue when I am ready again

INOVAR FLOORING – March 2019 – March 2020

• Administration and stock controller

• Got promoted to administration and accounts

• Currently doing accounts and administration, creditors and debtors and invoicing

• Excellent with sage and excel

Reason for leaving: Got retrenched, Got retrenchment letter Waltons Bidvest - June 2021- March 2022

• Administration assistant

• Prep files for warehouse, invoicing, emails, remittance advice report, capturing quotation report, invoice journal, capisol scanning and letters for schools,

• Work on system Ax,capisol,sage,

• purchase orders, labels, trip sheets, vlook up, formulas on excel

• bank statement updated regularly, assisting with cashbook and card system

• solving queries, customer skills on telephone

• pick and pack in warehouse

• On contract for 7 months, position only needed during peak season Bolt -Transport Company – March 2022 – Recent

• Remotely working from home

• Administration and data capturing

EDUCATION

High School Diploma

• Abbott’s College South Johannesburg-Gauteng South Africa

• Business Studies

• Design,

• Tourism,

• Math’s,

• Literature,

• Afrikaans

English and Life Orientation

• References

• Siyemba Mining Company

• Director and CEO, Keith Julian 082*******

• Aldo the zone

• Head Office Keisha 011*******

• Esizwe technology

• Head office; Marcus 011*******

• Rnr group; Recharge Systems

• Manager; Estelline 082-***-****

• Operations Manager; Vic 084-***-****

• Cipra Milano

• Sheriff friend, 079*******

• 51 talk – Overseas online company

• Inovar – I got a reference letter

•

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