Home Agent Customer Service

TYISHA FLOYD

Yonkers, NY *****

advjcw@r.postjobfree.com

+1-914-***-****

To secure a position that will enable me to use my strong communication and organizational skills, customer service background and my ability to work well with people. Authorized to work in the US for any employer

Work Experience

Account Manager

Laz Parking - New Rochelle, NY

December 2018 to Present

• Payroll

• Manage a team of 10

• Accounting/Reports (MS Office)

• Scheduling

• Parking Permits

• Inventory Control

• AR/AP

• Resolving Claims

Resident Medication Assistant

Atria Senior Living - Ardsley, NY

2013 to Present

• Assist with resident's medication

• Assist with resident's daily routine

• Assist with special need residents

Lead Bartender

Alamo Drafthouse - Yonkers, NY

2013 to 2014

• Served drinks and food

• Customer Service

• Inventory

Merchandiser

Crossmark - Yonkers, NY

2011 to 2013

• Work with store managers and associates in maintaining store operations and store merchandise

• Build displays

• Plan-o-grams

• Placed IRC's on products

Retail Service Consultant

Market Source/Hewlett Packard - Alpharetta, GA

2011 to 2013

• Work with store managers and associates in maintaining store operations and store merchandise

• Build displays

Customer Service

North Star Child Care - Bronx, NY

1997 to 2013

• Payroll

• Accounting

• Assist customers

• Daily activities with children

Home Agent

1-800-Flowers.com - Bronx, NY

January 2010 to June 2012

• Customer Service

• Phone Orders

Education

Criminal Justice

John Jay College of Criminal Justice

September 1992 to June 1994

High School Diploma

Monsignor Scanlan High School

September 1988 to June 1992

Skills

• Accounting (10+ years)

• Customer Service (10+ years)

• Inventory (10+ years)

• RECEPTIONIST (10+ years)

• RETAIL SALES (10+ years)

• Assisted Living (5 years)

• Strategic Planning (10+ years)

• Planograms (3 years)

• Account Management (5 years)

• Budgeting (5 years)

• Merchandising (5 years)

• Assistant Manager Experience (10+ years)

• Bartending (5 years)

• Management (10+ years)

• Recruiting (10+ years)

• Inventory Control (10+ years)

• Loss Prevention (10+ years)

• Financial Report Writing (10+ years)

• Sales Management (10+ years)

• Payroll (10+ years)

• Retail Management (10+ years)

• Valet Parking (3 years)

• Typing (10+ years)

• Accounts payable (10+ years)

• QuickBooks (10+ years)

• Office Management (10+ years)

• Event Planning (10+ years)

• Cash Handling (10+ years)

• Accounts Receivable (10+ years)

• Conflict Management (10+ years)

• Guest Services (10+ years)

• Personal Assistant Experience

• Restaurant experience

• English

Additional Information

SKILLS

• Chief account management

• Inventory Control

• Budget development

• Accounting

• Customer service skills

• Daily operation planning

• Strong strategic planning

• Strong work habits

• Ability to follow directions

• Team leader

• Adult/Child/Infant CPR and First Aide

Contact this candidate