Service Representative Data Entry

Jennifer Meyerriecks Fors

*** ******* ****, *********, **, 03237/ 603-***-**** *************@*****.***

Objective

·To continue my career in manufacturing as a buyer/planner/scheduler within the maintenance department.

· Education and Training

·Patchogue – Medford High School, Medford, NY (diploma)

·PPI (Practical Process Improvement) Training – Thermo Fisher Scientific

·Continuous ERP training courses – Thermo Fisher Scientific

·LEAN Manufacturing training – Thermo Fisher Scientific

·Six Sigma Lean practices – Safran Aerospace

·QRQC problem solving – Safran Aerospace

·Q4 Trainer for the Paint/Finishing department – Safran Aerospace

·CSM course (Certificate) Safran Aerospace

Skills & Achievements

·Experienced Painter/Finisher

·Lead I for the finishing department on 3rd shift

·Inspect and stage aeronautic parts to be primed and painted

·Prime and paint parts using a pressure pot sprayer and a power paint sprayer

·Sand parts with air sander to create a smooth surface for paint

·Rework damaged parts by stripping paint and primer down to raw part by using air grinder and sanders

·Inspect finished parts and complete all reports and paperwork needed to move the part to the next department for final inspection

·Purchase parts and raw material through MRP and ROP reports to support customer demand

·Liaison between production, engineering, materials and sales teams

·Implementation of Engineering Change Orders as required

·Excellent organization and communication skills with other departments and company suppliers to reach mutually desired goals

·Strong Microsoft Office skills

·Ability to review/interpret engineering drawings/supporting documentation

·Navigate through multiple data entry systems and other relevant applications, tools and resources while speaking with customers

·Maintain customer account confidentiality

JENNIFER MEYERRIECKS- FORS: PAGE 2

ACHIEVEMENTS

·Specialized training in Enhanced Radiation Worker, Nuclear Fire Watch and Fitness for Duty.

·Multiple detection events that required immediate action – follow-through with process to contain and prevent employees from danger.

·Member of multiple continuous improvement teams that streamlined throughput and reduced operating cost including in-source projects such as review of change in paint-line layout that achieved savings in excess of $150K.

·Responsible for implementing Kanban signals for front-end shops reducing transactions and inventory.

·Managed scheduling responsibilities of work orders as well as purchasing raw material and supporting purchase requisitions.

·Certified in CPR and AED

·Member of Emergency Response Team

Experience

PAINTER/FINISHING OPERATOR SAFRAN AEROSPACE JANUARY 2016 – PRESENT

·Responsible for set up and inspection of raw parts for priming, sanding painting using work instructions,

·Prime, sand and paint raw parts

·Inspect parts for anomalies before they are sent to the Final Inspection department

·Ensure all reports and necessary paperwork are accurate and complete

·Operate and perform OPM of the sandblaster

·Q4 trainer in manual paint and the sandblasting operations

·As a lead, use of Tabware to create work orders for the maintenance department

CUSTOMER SERVICE REPRESENTATIVE METROCAST AUGUST 2012- MAY 2016

·Responsibilities: Handle incoming telephone calls and electronic communication to promote and sell MetroCast products and services, as well as provide billing and general service support, Acquire new customers and upgrade current subscribers through educating on MetroCast products and services, Maintain sales standards and other performance goals set by management, Understand and adhering to Federal Regulations and MetroCast Policies.

BUYER-PLANNER THERMO FISHER SCIENTIFIC NOVEMBER 1999- MARCH 2011

·Responsibilities: Oversee scheduling of wire cell, sheet metal and tube assembly requirements from $40M organization focused on lean principles. Additional responsibilities include the purchasing of numerous raw material/commodity needs through Kanban/ERP/purchase requisitions. As needed, perform silk-screening responsibilities that require use of engineering drawings and oversight of quality criteria per company standards.

PROGRAMMING COORDINATOR

·Responsibilities: Creating job packets by printing shop orders and blueprints ensuring all are within the correct revs and specs needed to produce quality parts for each machine within the sheet metal, prefab and wire cell. Purge files to ensure all shop packets have updated blueprints,

PAINT OPERATOR/SILK SCREENER

·Inspect parts using blue prints and tools to ensure parts are within spec before the paint operation

·Powder coat raw parts on an automated line

·Silk screen painted parts using blue prints and specialized tools for placement of artwork

·Inspect and wrap the painted parts for shipment

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