EXPERIENCE
FRONT DESK RECEPTIONIST (TRAINEE)
AL RAYA HOTEL APARTMENTS – AL MANKHOOL, DUBAI UNITED ARAB EMIRATES
reception duties: organizing files, handling bookings and reservations, encoding information in WINHMS and DTCM Portal, receiving guests upon arrival to the hotel, answering telephone calls, cleaning the work area, performing general front office duties and errands
EDUCATION
OCTOBER 2021 – AUGUST 2022
BACHELOR OF ARTS IN ENGLISH LANGUAGE STUDIES
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES – SANTA MESA, MANILA
• President’s Lister (first semester) – 1.18 GWA
• President’s Lister (second semester) – 1.14 GWA
JANUARY 2020 – MARCH 2020
HUMAN RESOURCES AND ADMINISTRATION (UAE LABOR LAW) FILIPINO INSTITUTE – SATWA, DUBAI
AUGUST 2019
RECEPTION AND OFFICE MANAGEMENT
FILIPINO INSTITUTE – SATWA, DUBAI
• Graduated with first honor
• Certificate of Completion
APRIL 2019
GRADE 12 (HUMANITIES AND SOCIAL SCIENCES)
UNIVERSITY OF MINDANAO – DAVAO CITY
• Graduated with honors obtaining a general weighted average of 92.315 PATRICIA MAE T. SEGUNDO
401-C Int. 5 Perla A St., Tondo, Manila
advj72@r.postjobfree.com
An enthusiastic and committed fresher seeking a position where I can utilize and harness my skills, knowledge, and work experiences while achieving the goals of a company that focuses on customer service and satisfaction and making an essential contribution to its success APRIL 2017
GRADE 11 (HUMANITIES AND SOCIAL SCIENCES)
UNIVERSITY OF MINDANAO – DAVAO CITY
• Recognized with honor for obtaining a general weighted average of 92.725
• 4th place in CADMUS essay writing contest
SKILLS
• Microsoft Word, PowerPoint, Excel, Outlook skills
• Approachable and accommodating
• Can work well with others
• Maintains cleanliness in workplace
• Good interpersonal skills
• Customer-focused
• English language proficiency
o C1.1 (Advanced)
• Friendly in a professional manner
• Flexible in workplace and workloads
• Can work under pressure
• Organizational skill
• Telephone skill
• WINHMS system
• Minimal knowledge on OPERA system
• Trilingual (English, Filipino, Bisaya)
Patricia Mae T. Segundo
Applicant