Customer Service Associate
Resume:
Tamara Grove
Entry Level Associate
Coatesville, PA 19320
************.**@*****.***
SKILLS
Advanced Microsoft PowerPoint skill, advanced Microsoft Word skill, proficient Microsoft Excel skill, public speaking, excellent written and verbal communication, proficient computer and technology skills
EXPERIENCE
CCRES, Inc. – Personal Care Assistant
(March 2021- Present)
Assisting student with daily task in school setting
Observing student to apply specific training techniques when necessary.
Applying specific training to ensure safety of student and staff when student exhibited unsafe behaviors.
Logging daily activities pertaining to student such as therapies, behaviors, and daily tasks.
Assisting professional staff with daily task such as printing materials, basic maintenance of the classroom, and continuing instruction while teacher deals with classroom behaviors.
Allied Universal – Gate Guard
( March 2019 – June 2019)
oSecuring main gate
oSigning in employees and truckers entering and leaving the scrap metal yard
oContacting authorities in case of any emergencies
First Watch- Busser
(December 2018 - February 2019)
Clearing tables in a timely manner and assisting servers with anything they need for guests
Customer service
Rolling silverware to prepare for next shift
Mopping main restaurant floors at the end of the day
Cleaning bathrooms at the end of the day
Ross- Stock Associate
(April 2017 - June 2017)
Stocking sales floor
Customer service
Unloading truck
Organizing shipments according to department
Communications Test and Designs, Inc.- Warehouse Associate
(June 2015 - October 2016)
Processed new and returning shipments
Unloading and loading bulk items
Carrying heavy boxes to conveyor belt
Operating palette jacks to move multiple items
Inventory scan and verification
EDUCATION
Coatesville Area Senior High School
Coatesville, PA
Diploma - June 2012
Lock Haven University
Lock Haven, PA
August 2012 - December 2013
Millersville University
Millersville, PA
January 2014 - September 2016
West Chester University-
West Chester, PA
Major: Physics/Engineering-
January 2018
References upon request
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