Efficient in Management and Customer Service

Monise Zimmerly

**** ****** ***. **, *********** New Mexico 87110

**************@*****.*** Phone: 505-***-****

Professional Summary

Passionate and motivated strong organizational and areas of expertise include, Director, Sales, Customer Service, Responsible and efficient Manager to strive for improvement. Able to learn new tasks quickly and proficient in growing key relationships to improvements in operation day to day basis systems to improve on profit sharing’s and consistent strives

Experience

The Woodmark at Uptown Assistant Director of Dining Services Collaboration with other personnel to plan catering services, negotiate details of arrangements with clients. Assess nutritional needs of patients, planning, organizing, developing, and directing the nutritional care of the residents in accordance with current federal, state and local guidelines and regulations. Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance.

Pizza Hut Inc. Assistant Manager Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted. Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining facilities.

Little Caesars Pizza Restaurant General Manager Monitor operation budgets and review financial transactions to ensure that expenditures are authorized and budgeted. Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining. Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.

K-mart Customer Service Office Manager Administer systems and programs to reduce loss, maintain inventory control, or increase safety. Perform cash audits and deposit investigations to fully account for store cash. Formulate pricing policies for merchandise, according to profitability requirements Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.

Papa Murphy Pizza General Manager Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Set up and manage paper or electronic filing systems, recording information, updating paperwork, attendance records, correspondence. Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.

Pizza Hut Inc. District Regional Director Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. Oversee the flow of cash or financial instruments. Review operational records and reports to project sales & determine profitability.

Education. Colorado Technical University Colorado Springs, Colorado

Associate: Business Management

University of North Dakota Grand Forks, North Dakota

Degree: Pathway III(B) Nutrition and Foodservice Professional

Alison Academic Galway, Ireland

Diploma in Human Nutrition, Certificate Human Health- Diet and Nutrition, Certificate Introduction to the role of Nutrition in Human Health, Certificate CPR,AED, and First Aid

Certifications

New Mexico Gaming Division Albuquerque, NM

NM alcohol and Gaming Division Serve Certificate

Servsafe: National Restaurant Association Albuquerque, NM

Food safety Certificate License # 4560056

International Food Service Executives Association Albuquerque, NM

Professional Certification :Certified Food Manager

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