SCOTT KIRK

**** ******** ****** *** ***** Nevada 89120 702-***-****

advj6e@r.postjobfree.com

PROFESSIONAL SUMMARY

Resourceful Manager offering history of success coordinating and monitoring operations. Effective leader and problem- solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

SKILLS

Effective Customer Communication Operations Management

Coaching and Mentoring Sales and Client Services

WORK HISTORY

12-18-1990 to 11-15-2022

Thomas & Mack, Sam Boyd Silver Bowl

Part Time Event Security

Job Duties included Supervising officers on field and in the bowl for Rebel games, concerts, sporting events.

10-20-2022 to Present

Best Crowd Management

Security Officer

11-20-2022 to Present

T-Mobil/ MGM Grand Garden Arena

Security Officer/ Building Operations

06/2021 to 10-20-2022

Solar Sales Consultant

Sunder Energy-Las Vegas, NV

Prepared analyses of customer’s current and projected electrical usage.

Demonstrating financial return on investment via new system introduction

Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.

Produced quotes, proposals, and contracts as part of sales process.

Generated solar energy customer leads to develop new accounts.

02/2020 to 02/2022

Owner/Operator

Red Alert Pest Control-Las Vegas, NV

Managed day-today business operations.

Consulted with customers to assess needs and propose optimal solutions.

Enhanced operational efficiency and productivity by managing budgets accounts and costs.

Established, optimized, and enforced business policies to maintain consistency and high-quality standards across industry operations.

06/2019 to 01/2020

Sales Manager

Pest Control Solutions-Las Vegas, NV

Handled customer relations issues, enabling quick resolution and client satisfaction.

Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Produced contracts, reports, letters, and proposals for clients.

06/2017-06/2019

Account Manager

Western Exterminator Company-Las Vegas, NV

Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Built and strengthened long-lasting client relationships based on accurate price quotes and customer -centric terms.

Oversaw new business development and customer servicing.

Liaised between account holders and various departments.

01/2012 to 06/2017

Account Manager

Terminix International-Las Vegas, NV

Built and strengthened relationships with new and existing accounts to drive revenue growth.

Prospected new clientele through networking, cold calling, canvassing and referrals.

Drove new business development through qualifying leads, building relationships, and executing strategic sales

Strengthened customer relationships with proactive and collaborative approach to managing needs.

01/2010-01/2012

Branch Manager

Truly Nolan Pest Control-Las Vegas, NV

Maintained friendly and professional customer interactions.

Assessed employee performance and developed improvement plans.

Met deadlines by proactively managing individual and team tasks and streamlining processes.

Engaged employees in business process with positive motivational techniques.

1986-2012

Ecolab Pest Elimination

Service Specialist, Operations Manager, District Manager, Account Executive

EDUCATION

06/1981 High School Diploma

Bonanza High School – Las Vegas, NV

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