CORE COMPETENCIES

Business handling

Anti-money laundering

Employee Relations

Training & Development

Time management

Innovative

Leadership

Multi-tasking

Risk Management

Customer relations

Commercial Awareness

Critical Thinking Skills

PROFESSIONAL SKILLS

Knowledge of Business han-

dling

Communication

Work under pressure

Staff management

Decision making

Motivator

Teamwork

Positive attitude

Records & data management

Customer service

HIGHLIGHTS

Branch Representation

Liaison & Coordination

Resource Optimization

Employee Engagement

Customer Engagement

Strategic Planning

Management Consultancy

Manpower Planning

Performance Appraisal

ACADEMIC QUALIFICATIONS

Bachelor’s Degree in Commerce (Fi-

nance, Accounting, Auditing and

Economics)

University of Mumbai – India

Oct,1985

MOHAMMED FEROZ MOHAMMED

Email-id: advj0q@r.postjobfree.com

Mobile: +971-**-*******

PERSONAL SUMMARY

Skilled professional bringing 37 years’ experience in Banking sector. Communications, & Hospital- ity. A goal-oriented professional with expertise in managing branch operation and retail. Adept at handling the bank services and customer relations. Ability to monitor the suspense and general ledger accounts of the bank. Effective communicator with excellent relationship management skills

& Strong Analytical Problem-Solving capabilities.

WORK EXPERIENCES

Branch Operation/ Assistant Manager

Future Bright LLC Ajman, U.A.E (Oct - 2018 – Feb 2020) Role:

Responsible for functioning of the branch.

Responsible for handling the anti-money laundering procedure

Managing various branch operations and retail services

Training of the new recruits

Communication & Collaboration with managed team to ensure transparency & Positive re-enforcement

Successfully handle cash management of the branch

Professionally handle checking and updating of customers’ document for KYC process

Making of reports. Created all the reports and handle all the documentations.

Manage and handle the suspense and general ledger accounts for the bank.

Professionally attend the auditors and patiently replies and rectifies any queries.

Supporting new joiner formalities.

Handle account opening as per UAE rules and regulations

Responsible for debt collection and recovery of loans Assistant Branch Manager/ Branch Operation Officer/ Acting Branch Operation Officer

Dubai, U.A.E (Nov 2005 – Oct 2018)

Role:

Check and handle documents for account opening as per UAE Central Bank guidelines

Maintain customer relations and handle customer related problem according to company norms.

Manage and supervise the branch in absence of Branch Manager.

Act as a branch Anti-money laundering officer

Manage and handle the suspense and general ledger accounts for the bank.

Cash handling and management of the branch ATM.

TECHNICAL SKILLS

Windows & MS Office

Internet

INDUSTRIES

Banking

Administration

LANGUAGE SKILLS

– English – Fluent

– Urdu – Fluent

– Arabic – Read & Write

PERSONAL DETAILS

Address: Sharjah, UAE.

Visa Type: Residence.

Nationality: Indian

Date of Birth: 05th Jan 1962

Responsible for cash in transit (Withdrawal/Deposit) from Main branch.

Responsible for monitoring and taking measures against irregular and suspicious accounts as per Central Bank Guidelines.

In-charge of branch server.

In-charge of Telex Remittances.

Responsible for monitoring cheque returns.

Responsible for processing of start and end of the day. Memon Co-operative Bank Acting Branch Manager

Mumbai, India (June 1982 – Oct 2005)

Role:

Handle retail banking operations.

Professionally attend the auditors and patiently replies and rectifies any queries.

Manage and supervision of staff members.

Maintain customer relations and handle customer related problem according to company norms.

Responsible for making positive working environment for staff as well as customers.

Handling and distribution of salary to staff.

Responsible for successfully achieving monthly business targets

Overseeing the approval of overdraft facilities to valuable customers.

Strategy planning and canvassing of various Banks’ products designed as per various catego- ries of customers.

Staff validation, employee relations, compensation and workforce planning etc.

Responsible for debt collection, conducting meeting with customers, conduct follow ups through telephones, e-mail, and letters, etc.

Waying off and providing interest concessions without causing any loss to the bank. Career History

2018-2020 Branch Operation Manager – Ajman Bank Ajman, U.A.E 2015-2018 Assistant Branch Manager – Emirates Islamic Dubai, U.A.E 2012-2015 Branch Operation Officer - Emirates Islamic Dubai, U.A.E 2005-2012 Head Teller – Emirates Islamic Dubai, U.A.E 1982-2005 Acting Branch Manager, Memon Bank Mumbai, India

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