CURRICULUM VITAE

Names : KIBINAKANWA DELPHINE

Gender: Female

Tel (Mobile): +250-***-***-***

Email: advj02@r.postjobfree.com

Nationality: Rwandan

City: Kigali

Marital status: Single

1. Career objective

Aim to build a strong career as a multilingual translator/ interpreter and a Customer Relations agent in a challenging and progressive environment, where my skills and experience can be utilized effectively.

2. Professional Experience

A. United Nations High Commissioner for Refugees (UNHCR)

Period: February 2017- November 2019

Position: Interpreter/ Translator

Job Responsibilities and Achievements:

-Transmit, completely, accurately and neutrally, the message expressed by the refugees or the Embassy, either orally during the interview, or in writing based on documents presented or submitted by either party.

-Provide technical and translating support to the management.

-In-charge of communicating and maintaining standard policies, rules and guidelines between refugees and the Embassy giving accurate information.

-Verify technical translations and make necessary changes.

-Attend seminars and conferences to be a point of communication on behalf of the Embassy.

-Handle all paperwork of the refugees and translate them in English and vice versa.

B. AMERICAN RESSETLEMENT SUPPORT CENTER (RCS AFRICA)

Period: September 2015 – to 2017

Position: Interpreter/Translator

Languages: English- Swahili –Kinyarwanda – Kirundi

Job Responsibilities and Achievements:

-Transmit, completely, accurately and neutrally, the message expressed by the refugees or the Embassy, either orally during the interview, or in writing based on documents presented or submitted by either party.

-Provide technical and translating support to the management.

-In-charge of communicating and maintaining standard policies, rules and guidelines between refugees and the Embassy giving accurate information.

-Verify technical translations and make necessary changes.

-Attend seminars and conferences to be a point of communication on behalf of Organization.

-Handle all paperwork of the refugees and translate them in English and vice versa.

C. SWEEDEN EMBASSY: 2013 – 2015

Place: Nairobi

POSITION: Interpreter

Languages: English- Kirundi –Kinyarwanda- Swahili

Achieved responsibilities:

-Transmit, completely, accurately and neutrally, the message expressed by the applicants or the Embassy, either orally during the interview, or in writing based on documents presented or submitted by either party.

-Provide technical and translating support to the management.

-In-charge of communicating and maintaining standard policies, rules and guidelines between applicants and the Embassy giving accurate information.

-Verify technical translations and make necessary changes.

-Attend seminars and conferences to be a point of communication on behalf of the Embassy.

-Handle all paperwork of the applicants and translate them in English and vice versa.

D. NAIROBI SERENA HOTEL

Period: 2010 – 2011

Position: RECEPTIONIST

Achieved responsibilities.

-Receive and host conference, meetings and events.

-Handle clients’ bookings, host meetings.

-Keeping the reception area tidy

-Answering and forwarding phone calls

-Sorting and distributing post.

-Handle all customers requests.

E. BUSINESS DEVELOPMENT AND RESEARCH CONSULTANTS

Period: 2005 -2009

Place: South Africa

Position: CALL CENTRE

Responsibilities

-Call all the concerned people and convince the customer.

-Research local and international about building material.

-Provide full information about the Company to the clients.

-Handling clients’ complaints.

F. Travel Agency: 2004-2005

Position: Booking and Customer care at Diamond Holiday

Place: South Africa

Responsibilities

-Air ticket booking for passengers.

-Provide full information related services offered by the company.

-Manage and direct customer’s inquiries.

-Other customer care related activities.

G. Other Experience

Customer care and Freelance temporary Translation/Interpreter

3. Working languages

Language

Speaking

Reading

Writing

English

Excellent

Excellent

Excellent

Swahili

Excellent

Excellent

Excellent

Kinyarwanda

Excellent

Excellent

Excellent

French

Good

Good

Good

Kirundi

Excellent

Excellent

Excellent

4. Skills

Extensive experience in translating legal and migration documents.

Consecutive and synchronized interpreting, telephone interpreting, sight translation, proof reading, and editing.

Good knowledge of terminology.

English and Swahili writing skills.

Strong interpersonal and excellent communication skills.

Good filing and organizational skills

Experience in handling confidential paperwork.

Great experience with United Nations settings

5. Professional and Education Qualification

5.1. Training

-OCTOBER 2015: RESSETLEMENT SUPPORT CENTER (RCS) AFRICA: Training on interpretation practices; hold Certificate.

-UNHCR: Training on Prevention of Sexual Exploitation and Abuse, held in Nairobi. Hold a certificate.

-UNHCR: Training in ICT information and security Awareness. Hold Certificate.

-Job Start Company: Training in catering and Hospitality. Hold certificate.

5.2. Education and Qualification

1998-2004: HOPE INTERNATIONAL SCHOOL: High School: Diploma

1991-1997: ECOLE PRIMAIRE DE KANYOSHA: Burundi Certificate of Primary Education

5. Referees

1.Christine Nkirote, Interpreters’ Supervisor in UHNCR, email:advj02@r.postjobfree.com, Contact Number: +254*********.

2.Fatuma Sidibe, Interpreters’ Supervisor in UNHCR, Contact Number: 072*******.

3.Bridget Webb, Manager at Business Development and Research Consultant.

Personal qualities

I am a hard and independent worker, team worker and organized. I am flexible in carrying out diversity of tasks, sharing information as required. I am able to work in transparency and to demonstrate commitment to my work.

Declaration

I, Delphine declares that the information given in this CV is sincere and complete to all my best of my knowledge and belief.

Signature

KIBINAKANWA DELPHINE

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