Thomas Zwick

*** ******** ******, ******, **, ***39

630-***-**** • advixr@r.postjobfree.com

PROFESSIONAL SUMMARY

Senior Information Technology leader with over 30 years progressive experience spanning multiple industries. The most recent 2.5 years recommending ERP solutions for Futaba. This evaluation included focus on 4 Tier 1 manufacturing plants benefits of best practice single solution in the cloud. Previous was a focus in healthcare 14 locations into an EMR for 7 years. Collaborative leader with sharp decision- making, strong communication and effective team development skills within high-pressure environments. Focused on successful implementations for company growth with EMR, EHR and ERP systems. A deep dive into identifying, analyzing and evaluating existing processes usually exposes potential improvements.

PROFESSIONAL EXPERIENCE

Futaba North America Engineering & Marketing Corp. May 2020 – August 2022

Sr. Manager Information Systems

Assigned as ERP Team Lead during Futaba Business Systems Analysis to evaluate business requirements for this which began as an IT project and grew to include all departments. This promoted education for change management from upper management to shop floor.

Working as a conduit between Plante Moran and Futaba to ensure EDI incoming order management and outbound EDI for distribution fulfilling those orders.

Distribution Projects required Toyota order completeness prompted absolute focus on supply chain consistency.

Grow and Schedule ERP Team to include plant managers with IT leaders at all locations

Provide in depth assessment/requirements (over 1,200 requirements reported) for production and all departments thru the process from order to delivery and then AR all confirmed via reports to top management.

Primary task North America Futaba Tier 1 Toyota suppliers manufacturing plants and corporate office conversion to ERP same solution best practice in the CLOUD. This comprehensive 2+ year evaluation of ERP Providers to best accomplish all departmental requirements at most effective costs for the next 5 years

Project management employed agile approach for SharePoint Online Project as this project promoted cloud instead of on premise shared servers allowing all departments capabilities and explanations. Sharepoint enabled tracking of internal and external dependencies thru the project.

SAP Concur was implemented at the corporate office for Cloud Expense Management as proving ground and promoted to be deployed across Noth America.

Scale small parts outside Futaba production from aftermarket suppliers

Institute IAM provisioning for hardware and Active Directory requirements for new hires and teammates leaving

Administer Cyber Protection Insurance for Futaba North America after implementing appropriate securities and guidelines.

As securities were hardened at Futaba all users when remote were restricted to connections only thru VPN and confirmed via Multi Factor Authentication (MFA).

Drive system process improvement, this included optimization of work-flows.

SharePoint On-Line was an effective collaberation toll for non-technical management. This collaborative tool allowed project vision of performance, schedule, and milestones.

Provisioning of Cyber protection in the course of development of OEM parts to secure Product Management

Use of GANTT Charts for weekly high level status meetings.

Confirm Learning Management system as a component of PLEX ERP for both requirement to do particular jobs nad increase safety.

Maintain data security and network performance while privacy maintains Toyota and Futaba Japans requirements.

Weekly status IS/IT meetings promoting communication while reporting to Corporate President. Exposure of project issues and risks frequently to maintain project progress.

Bi-weekly meetings with support vendor onsite facilitating upgrades.

Co-ordinate Change Management training and migration from Microsoft Excel.

Supply chain investigation comparing world wide options for stamping dies.

Evolution of scanners and bar code use for automated inventory movements

Put forth evaluations where PLC technology can replace manual entry.

Work with PLEX and QAD to confirm configuration changes satisfy requirements not Customizing software.

Weekly reporting with GANTT chart showing milestones and expectations

Institute KnowBe4 e-Learning to educate users monthly on network security and phishing

Budget Management and tracking projects for North America F/Y 2022 was approximately 2.8 million while corporate office alone was near 800,000. Actual vs Forecast was explained monthly to top management then presented at quarterly Hoshin meetings to President and VP’s of corporate. This attention to financial project properties was high priority. Menards May 2019 – May 2020

Team sales in Building Materials Department

Customer service in building materials department

Aid in deck designs and materials required for construction APAC Partners LLC May 2012 –

October 2019

Director of Information Technology

The evolution of EHR promoted agile handling of patient charts until they were 100% in the Cloud for Electronic Health Records

Successfully transformed APAC’s Backroom Servers into Cloud VM’s and an MPLS backbone for data and VOIP

Responsible for the purchasing and maintenance of all computer equipment for all areas of the three companies that comprise APAC, as well as companies APAC provides Professional Services to.

Enrolling and maintaining any and all equipment into maintenance agreements and maintain records of all equipment; its location, type, serial numbers, etc.

Keep all equipment in good working order and recommend new equipment to keep current with technology advances

Responsible for keeping the network up and maintaining all offices ability to communicate securely with the APAC Cloud environment consisting of 7 virtual servers supplying DNS, load balancing RDP sessions, application servers and multiple levels of access to corporate document directories

Microsoft Windows 2003 Server (multiple servers) Administration

Microsoft Office Professional Applications

Secure VPN Connection Administration for both Cisco VPN and Junos Pulse

Virus protection

Product Management was the delivery of medical services and security to comply with HIPAA.

Maintain proper Security Systems and Practices

Promote Cloud Computing for HIPAA Security compliant work flows.

Confirm Disaster recovery availability

Evaluate Software Development Life Cycle (SDLC) and execute implementation of EMR and EHR application software

Independent IT Consulting June 2010 –

May 2012

Provided IT support for small businesses without IT Departments including: o Hardware and software installation and upgrades

o Network infrastructure installation and modification o Assist in forward thinking plans for system design and implementation o Windows Server upgrades and maintenance

o VOIP implementation projects

o Execute company relocation of technology aspects of the business o Network configuration and security development and maintenance Bankers Life and Casualty Company / CNO Financial June 2010 – May 2012

Unit Field Trainer / Insurance Agent

Responsible for training new insurance agents

Assisted in managing office call days

Provided coaching and development of all agents in the office

Provided technical support for office computer systems and agents computers as requested

Conducted classroom Virtual Clock continued education in the office

Provided Customer support on Bankers Policies regardless of writing age

Maintained proper Licensing with the State of Illinois to present both Life and Health Insurance

Generated appointments to meet with prospects either in retirement or entering retirement

Provided materials and knowledge to prospects regarding both Medicare and Bankers product offerings in a need based effort

Performed Field underwriting when prospects are ready to enter into contract/policy with Bankers

Delivered and provide customer support on policies issued by Bankers Kennedy Home Builders Apr 2001-June

2010

Information Systems Manager

Responsible for the purchasing and maintenance of all computer equipment

Purchased equipment for all areas of the company

Enrolled and maintain any and all equipment into maintenance agreements

Maintained records of all equipment; its location, serial numbers, and type of

Kept all equipment in good working order

Recommended new equipment to keep current with technology advances

Responsible for keeping the network up and maintaining all office’s (including sales and construction) ability to communicate with each other and access the common drives, including;

o Constellations' NewStar ERP Software implementation o Microsoft Windows 2003 Server (multiple servers) Administration o Microsoft Exchange Server 2003 Administration

o Microsoft Windows NT Server Administration

o Microsoft Office Professional Applications

o DSL lines, if available

o Secured VPN Connections to remote offices, both in and out of state o Virus protection

Maintained proper Security Systems and Practices

Responsible for operation & integration of all software programs ensuring that the Company is operating its information systems as efficiently as possible.

Worked with other managers in the company to determine what their hardware and software needs were.

Periodically reviewed software needs to determine whether there were any upgrades to our existing software that were needed.

Periodically looked at the marketplace to see if there were better systems to serve our needs and made recommendations on new software that could improve operating efficiencies

Provided links to integrate our software packages so they operated most efficiently

Provided training or recommend training programs for employees, including in-house training for most Microsoft products

Researched and recommend training programs for other systems such as Constellations NewStar for those who required it

Made recommendations for ways the company could improve its information and communication systems including but not limited to: o Developing an intranet

o Electronic communication systems to be used with our trade contractors and customers

Responded to support requests from users within the company and aided them in developing tracking systems or other information systems they may need.

Recommended and hired consultants to help accomplish the above if and when additional expertise is needed.

Prepared and annual budget on a semiannual basis for the expenditures Rosewood Software Inc. Dec 1992-Apr 2001

Vice President Consulting

Development and Implementation of Software to provide partial or complete Business Solution. Based on a UNIX Platform adjust core program modules to fit various industries software needs from estimating / purchasing / payables / production / inventory / shipping / receivables / accounting perspectives.

Provided conversion plan from various platforms to the end goal and executed steps and procedures as needed to meet time tables.

Provided network design and setup from running cable and terminating jacks or patch panels to setting computer and router configurations. Thomas Steel Jun 1983-

Dec 1992

Manager of Information Systems

Managed two programmers and three data entry clerks.

Provided development plans and automation procedures.

Designed and implemented a local area network to reduce redundant data entry. EDUCATION AND CREDENTIALS

Lewis University

Computer Science – Undergraduate Studies 1980-1983 Lemont High School – Graduated 1980

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