Customer Service Inventory Auditor

Paul Joseph Romero, Jr., BS, NCRC c/txt 458-***-****

**** *** *****, ********, ** 97471 ****.**.******@*****.***

General Objective: Seeking a position to maximize current skill sets and education. NCRC Certified Gold (Applied Math: Platinum; Locating Information: Gold; Reading for Information: Platinum)

HIGHLIGHTS OF QUALIFICATIONS

BS in Workforce Education & Development (36 Accredited HR Hours)

Project Management

Quality Control/Assurance

Audits & Investigations

Computer Literate, Hardware & Software

TS/SCI Security Clearance (inactive)

Customer Service, Conflict Management, Motivational Management

Multi-task Oriented, Problem Solver

Safety, Training and Leadership

EXPERIENCE

Training & Development

Active liaison for intermediate management transitioning personnel into established and changing protocols utilizing SOP’s, JSA’s, and best practices

Established training system along with Standard Operating Procedures for Cryptologic Communications personnel resulting in 95% advancement

Provided leadership and integration training for newly assigned personnel assigned to Atlantic Battlegroup

Communications

Proven ability to communicate effectively with a wide range of personnel of varying socioeconomic and educational backgrounds

Over 25 years of effective customer service through sales, retail and wholesale

Extensive experience and applications in root cause analysis, troubleshooting, situational awareness, and data & information collection

Speak and understand Spanish, but not fluent

Supervision

While managing over 50 personnel, designed and successfully implemented a detailed decommissioning plan including the shift of responsibilities for NSGA Skaggs Island Communications early and with no interruptions of service. Letter of Commendation and awarded the Navy Achievement Medal

Oversaw chemical skid completion and delivery from fabricators to final customers in excess of $15M 1st half of 2014 with no damages or loss following established best practices

Audits & Evaluations

Completed audit recovering over $5M in overpayments on commercial landlines following NSGA Skaggs Island base closure

Conducted interviews, selected personnel, mentoring and career guidance

Paul Joseph Romero, Jr., BS, NCRC c/txt 458-***-****

EMPLOYMENT HISTORY

2019-Pres. CEO of Youwalk Today, Inc. Roseburg, OR

2021-2021 Medical Support Assistant VA Roseburg, OR

2018-2021 Generalist & Inventory Auditor VA Roseburg, OR

2015-2018 Generalist Repair Tech A&E Factory Service, SEARS, Central Oregon

2013-2014 Materials Coordinator AGI Packaged Pump Systems, Lafayette, LA

2011-2013 VP of Business Development Oilfield Management Solutions, Scott, LA

2009-2010 HR Awards Manager DON/HRSCSE Stennis Space Center, MS

2008-2009 Private Investigator Veracity Research Company, LA

MILITARY EXPERIENCE

US Navy, Naval Security Group & National Security Agency, Honorable Service 12/1985-1/1996: Cryptologic Technician Communications (IT) Petty Officer First Class, E-6, CTO1: Leadership LMET; Education & Training, Project Manager, Management, Security, Analyst, Communications, Info Systems

EDUCATION

Southern Illinois University Carbondale, BS Workforce Education & Development, December 2010, (Accumulated College GPA over 3.5 on 4.0 scale)

University of Louisiana Lafayette, Work towards double major BS in Mech. Eng. & Mathematics – 75% complete

Texas State Technical College, Work towards AA in Instrumentation Technology – 50% complete, joined US Navy

Crook County High School, Honor Corp Graduate

REFERENCES

William R. Spencer 417-***-**** (Known for 30+ years)

******@**********.***

Department of the Interior CIO, IT Portfolio Manager, GS-16

Anthony Fields 863-***-**** (Known for 30+ years)

*******.*********@*****.***

Semi-Retired

Gerald Carney, Jr. C: 985-***-**** H: 985-***-**** (Known for 15+ years)

**********@*****.***

Director of Marine Claims, Investigator

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