BRIT'TANY CRADDOCK
*** **** ***** ******, ******, Mo, 64012 816-***-**** ****************@*****.*** High School Diploma 2009
Homeschool ACE Belton, MO
Operations Manager February, 2018 to Present
Hawaiian Bros. Belton, MO
Warehouse Assistant August, 2017 to February, 2018 LSI Staffing Shawnee, KS
Trainer & server March, 2008 to August, 2017
Buffalo Wild Wings Belton, MO
School Bus Driver August, 2016 to March, 2017
Crabtree Transportation Belton, MO
Store Manager April, 2013 to June, 2014
IHOP Grandview, MO
Results-oriented
Gifted
Positive
Quality-driven and focused on keeping [Industry] businesses agile and efficient in changing market conditions. Background includes hiring and training staff, optimizing workflows and increasing team productivity. Diplomatic and motivational leader with good relationship-building and decision-making abilities. Driven leader with [Number] years of experience in business planning and oversight. Expert at coordinating [Type] activities, creating policies and [Action]. Outgoing and enthusiastic leader able to manage and motivate various types of employees. Reliable
Well-qualified
Outstanding
Adaptable
Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Inventory management
Employee Scheduling
Conflict resolution
Relationship building
Vendor sourcing
Business operations
Budget development
Performance evaluations
Employee relations
Customer relations specialist
Natural leader
Goal Attainment
Timeline management
Unsurpassed work ethic
Staff training/development
Dependable
Organized
Operations management
Efficient multi-tasker
Deadline-oriented
Strategic planning
Customer service-oriented
Food preparation and safety
Customer service
Team standards
Coaching and mentoring
Sale expertise
Employee relations and conflict resolution
Detail-oriented
Work flow planning
Staff management
Effective leader
Monitored
Devised, deployed and monitored promotional approaches to boost long-term business success with optimal sales and profit levels. Advanced productivity KPIs by leading on-the-job training for procedures and safety practices. Interview, hire and oversee training for all project personnel Continually sought to target and resolve complicated issues related to management and business operations. Used [style=color:#0000ff>Type] reports and performance data to assess, optimize and elevate operations to meet current and expected demands. Ordered materials from various suppliers for job completion Managed [Number] employees by motivating, [Action] and [Action]. Guided
Enhanced staff members’ performance and efficiency [Number]% by [Action]. Responding to all Customer queries in an efficient manner Warehouse associate
Trained
Examined incoming materials and products to assess quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement. Examined packages and goods for damage and notified vendors of specific issues requiring replacement, including [Type] and [Type]. Organized and positioned product cases in produce warehouse and walk-in cooler. Picked and prepared over [Number] shipments per day in [Number] square foot warehouse environment. Exceeded specific team goal by partnering with staff to share and implement best practices. Moved boxes, containers and pallets with equipment such as [Type] and [Type] to meet demanding production targets. Stocked and replenished merchandise according to store merchandising layouts. Answered customer telephone calls promptly and in an appropriate manner. Answered product questions with up-to-date knowledge of sales and store promotions. Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens. Checked dining area supplies, including linens and wrapped silverware, and replenished low stock. Actively pursued personal learning and development opportunities. Seated guests at tables courteously by seating ladies, providing menus and recording accurate drink orders. Reported vehicle defects, accidents, traffic violations, or damage to the vehicles Successfully avoided time delivery delays by carefully planning best routes. Transported passengers safely between destinations while following prescribed routes. Communicated information to parents when necessary, using specific examples. Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations. Moved levers and controls that operate lifting devices, such as forklifts, lift beams and swivel-hooks, hoists, and elevating platforms, to load, unload, transport, and stack material
Ensured all emergency equipment was in great condition and in working order. Kept bus clean to maintain a professional appearance and positive school image. Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations. Managed all aspects of store operations, including organization, maintenance and purchasing functions. Proactively identified performance gaps among [Job title]s and implemented process improvements to enhance [Result]s. Growing a loyal customer base
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively. Reviewed and monitored scheduling, purchases and other expenses to maintain $[Amount] quarterly budget. PROFESSIONAL SUMMARY
SKILLS
EDUCATION
WORK HISTORY
ACCOMPLISHMENTS