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[MARK_DETCHONS_Resume]

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MARK DETCHONS

Fort Myers, FL 33913

239-***-****

adviuc@r.postjobfree.com

Professional SummaryRename

Seeking employment to utilize skills as a resourceful worker with years of various experience. Follow written or verbal directions to carry out efficient work. Safety-driven and adaptable with good planning and problem-solving abilities. Customer Service and Sales savvy. Most powerful attribute is maintaining good relationships with customers and co-workers.

SkillsRename

Decision-Making

Critical Thinking

Multitasking Abilities

Excellent Communication

Data Entry

Written Communication

Planning and Coordination

Distribution and Accommodate

Self-Motivated

Dependable and Responsible

Interpersonal Communication

Decision-Making

Critical Thinking

Multitasking Abilities

Excellent Communication

Data Entry

Written Communication

Planning and Coordination

Distribution and Accommodate

Self-Motivated

Dependable and Responsible

Interpersonal Communication

Work HistoryRename

Sky Cap, 02/2022 - 01/2023

SWFL International Airport

Transferred luggage, bags, packages and other items from baggage claim and main lobby including people with wheelchairs that need assistance. Served over 50 people each day.

Responded immediately to any guest requests or concerns and promptly resolved issues

Opened doors and transported items for customers with care and efficiency

Maintained knowledge of destination and answered customer questions within scope of understanding.

Worked flexible hours across night, weekend and holiday shifts.

Worked well in team settings, providing support and guidance.

Strengthened communication skills through regular interactions with others.

Assisted with loading and unloading of luggage from motor coaches and other vehicles.

Server, 05/2018 - 08/2020

Restaurant Food, Bonefish Grill Restaurants

Worked with POS system to place orders, manage bills and handle complimentary items

Cultivated warm relationships with regular customers.

Explained menu items and suggested appropriate options for food allergy concerns.

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Delivered services to customer locations within specific timeframes.

Self-motivated, strong sense of personal responsibility

Paid attention to detail while completing assignments.

EducationRename

High School Diploma: Expected in 06/1997

Wayzata High School - Plymouth

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