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Customer Service Licensed Optician

Location:
Crystal, MN, 55427
Salary:
Open
Posted:
February 23, 2023

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Resume:

Miklos Toth

Minneapolis, Minnesota ***** 612-***-****

advitr@r.postjobfree.com

linkedIn.com/in/miklos-toth-a367961a

Executive Director Profile

20+ years of proven success delivering optical manufacturing and production strategies that elevate

organization-wide growth and productivity.

Innovative and results-driven engineering professional with an extensive track record of establishing best practices, developing top-performing teams, and advancing quality systems. Employer of a hands-on leadership style to ensure all short- and long-term production tasks are completed within projected deadlines and budgets. Familiar with delivering results in distribution, manufacturing, logistics, Total Quality Management, Global World Wide Quality Systems, and ISO 9000 Environments. Dedicated to incorporating lean Six Sigma systems in order to improve productivity and reduce costs. Committed to serving as a subject matter expert by continuously researching current trends, technical improvements, new developments, and other relevant industry information.

Highlights of Expertise

Strategic Business & Production Planning

Total Quality Management

Lean Manufacturing Six Sigma

Product Development

Optical Quality Manufacturing

Staff Development & Team Direction

ISO 9000 Environments

Innovative Solutions

Process & Procedure Improvement

Optical Retail & Sales

Career Experience

Ultra-Optics (Walman Optical)

04/21/2020- Present

Customer Service, Machinery Design Engineering, Field service Engineer Department’s

Manager

oResponsible for manufacturing activities for the Ophthalmic Division, including processing centers, finishing branches, and supporting functions as assigned.

oProvide leadership, accountability and support to ensure operational success.

oPartners with Optical division leadership team to establish and deliver strategic outcomes.

o

oOversee operations and provide leadership consulting for all manufacturing and service operations including purchasing, materials management, maintenance, tooling, manufacturing engineering, production scheduling, planning, quality assurance and customer service to obtain optimum efficiency and safety of operations.

oLeads in alignment with the Supply Chain function, the responsibilities and objectives which ensure parts, supplies and materials are available, optimal, high quality at lowest overall cost.

oCo-ordinates and supports quality assurance and engineering initiatives and programs. Develops operating procedures to maintain and improve high production quality in order to achieve and maintain a market-leading position.

oActively participate and engage in continuous improvement processes.

oManage Ultra Optics Backside Spin coating Manufacturing Field service And customer supports

04/2018 – 04/2021

ABB Optical Group Alameda, CA

Managing Director Contact lens Manufacturing

A global ophthalmic Contact lens manufacturer providing lens products and services to partner businesses.

Managing Director Contact lens Manufacturing 2017 to 2020

Participated in formulating and establishing organizational policies and operating procedures for company Manage and own it with total authority Multiple Manufacturing Location Nationwide 27 Million $ Revenue. Support daily operations of production. Developed and implemented, through support staff and lower and higher echelon managers, product assurance programs to prevent and eliminate defects in new and existing products. Reestablish organization and own it.

Wrote, FDA, Quality designed and produced standard procedure and training program all area in optical laboratory.

Analyzed business situations, production capabilities, manufacturing problems, economic trends, design and development of new products for consideration by other members of management team.

Was instrumental in new equipment’s set-up and calculate capacity.

Suggested and debated alternative methods of solving problems and meeting changing market opportunities.

Trained and managed Inventory, Shipping, Surface, Finish and customer Service department’s logistics, Quality system, Best Practice. Cooperated with other top management personnel in formulating and establishing company policies, operating procedures and goals. Develop Customer Service organization and own it.

Developed initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements and operational procedures within program, according to company goals. Evaluated contents of reports from product assurance program department heads. Conferred with top management personnel preparatory to formulating fiscal budget for product assurance program.

Conducted management meetings with product assurance program department heads to establish, delineate and review program organizational policies...Structured and maintained a High level of Quality System

Reviewed technical problems and procedures of departments, recommending solutions to problems and changes in procedures.

Visited with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders and vendor quality standards. Conferred and lead engineers about quality assurance of new products. Work with and lead R&D Departments on the daily bases. Restructured and improved Job flow and production system. Reviewed technical publications, articles and abstracts to stay abreast of technical developments in industry.

Part of the marketing team and product managements Responded to written and telephone requests for all Customer concern...

Vision Ease, Ramsey, MN

A global ophthalmic lens manufacturer providing lens products and services to partner businesses.

SENIOR GLOBAL TECHNICAL DIRECTOR (2015 to 2017)

Directed and supported staff members in all aspect of short- and long-term tasks to complete daily operations of production. Comprehensively analyze and review all aspects of the business strategies including production capabilities, new product development, manufacturing issues, and economic trends in order to designate effective and innovative solutions to present to the leadership team. Resolve any technical problems among departments with careful analysis and improvement of procedures.

Collaborated with leadership personnel in developing and instituting standards for operating procedures and organization-wide policies.

Generated operating standards along with a cohesive training regime across all areas of the optical laboratory.

Functioned as an instrumental member of equipment setup and capacity calculations for operation.

Served as a subject matter expert by continuously researching and reviewing technical publications, articles, abstracts, current trends, and developments within the industry.

Eliminated defects in existing products by developing and instituting product assurance programs.

Developed top-producing staff members and teams by employing hands-on leadership, comprehensive training, and continued mentorship.

Spearheaded product assurance programs by developing budgets, evaluating reports and results, and streamlining procedures to improve overall efficiency.

Improved job flows by restructuring the production system and processes.

Carl Zeiss Vision, San Diego, CA, & Tijuana, MX

A international leader and manufacturer of eyeglass lenses and diagnostic tools with a focus on elevating innovation and technology.

PROCESS ENGINEER RX & FREEFORM SPECIALIST (2006 to 2015)

Commanded and supported employees in all aspects of daily production tasks. Focused on streamlining production processes, eliminating product defects, and nominating innovative solutions for procedures or technical problems within the departments.

Partnered with leadership personnel to designate standards of operating procedure and company policies.

Generated training materials and programs for all aspects of the optical laboratory.

Instituted and modified a product assurance program to elevate and achieve organization-wide production vision.

Liaised with various vendors and company representatives to source partners that met all vendor quality standards across supply quality, and capacities.

Advanced job flow process by restructuring the production system.

Functioned as an industry expert by keeping abreast with current trends, research, technical improvements, and other relevant developments.

Essilor, Phoenix, AZ

A French-based international ophthalmic optics company that manufactures corrective lenses for improved eyesight.

PRODUCTION MANAGER (2006 to 2008)

Cultivated and directed a high-performing staff comprised of 38 carefully selected and comprehensively trained team members. Generated schedules, evaluated staff effectiveness, designated salaries and promotions, and mentored personnel.

Secured the best quality results in the South Central Region.

Sourced vendor partners and selected optimal candidates to meet organization-wide needs.

Analyzed procedures to identify areas for improvement and developed innovative solutions that advanced overall productivity and efficiency.

Additional Experience

Production Manager Costco International, San Diego, CA

Production Manager Aearo Safety Optical, Chickasha, IN, Plymouth, OK, & Toronto, Canada

Production Supervisor Cole Vision, Columbus, OH

General Manager Just Optika, Budapest, Hungary

General Manager Lens Crafters, Columbus, OH

Education & Credentials

Certified Master Optician – Master Optician

Szasz Ferenc, Budapest, Hungary

Business Manangement – Marketing and accounting

Vas Ferenc Optical Science, Budapest, Hungary

Refraction Optician - Optometrist License

Szasz Ferenc Optical University, Budapest, Hungary

Certifications/Affiliations

ABO Certified Optician – American Board of Opticians

Licensed Optician – Ohio Optician Board

Fellow Member – National Academy of Opticians

Quality Award Examiner – Oklahoma Quality Award Foundation

Lean Six Sigma Certified – Oklahoma Training Academy

Professional Development

Quality Fitting & Adjusting

SOS Vision Screening

Lean Manufacturing

Situational Leadership

Schneider Advanced Training

Certified Service Technician – Master and Smart Generator CCP102 & 1O3

MEI Advance Process & Maintenance for Bi-Sphere and Mono-Sphere Edgers

Languages

Hungarian (Native) English (Fluent)



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