Denise Saunders

Oberlin, PA *****

advisj@r.postjobfree.com

+1-240-***-****

To become an integral part of a progressive organization that promotes creativity and assertiveness, allowing me to utilize my administrative and customer service skills. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

White Glove (40 hours per week)

D&H Distributing - Middletown, PA

February 2022 to December 2022

Unbox electronic hardware, update computer operating system with customer requested software. Register management software to purchasing end user, create and apply custom asset tag as needed. Maintain record of asset tags, serial numbers, and product model numbers. Clean and repackage product in original manufacture box. Palletize completed products for shipping. Participate in all necessary manufacturer trainings and testing, prioritizing and processing work. Unemployed

Mechanicsburg, PA

July 2021 to February 2022

Shipping/Receiving Clerk (40 hours per week)

DAV-Force - Mechanicsburg, PA

September 2019 to July 2021

Verifying that orders are accurately filled by comparing items and quantities of goods gathered for shipment against documents. Ensuring that shipments are properly packaged, identified with shipping information. Preparing and keeping record of goods shipped against manifests,bill of lading. Receiving shipment and verifying correctness by comparing items and quantities unloaded against bills of lading,invoices,manifests,storage receipts, or other records. Checking for damaged goods, ensuring that goods are appropriately identified for routing to departments within the establishment. Preparing and keeping record of goods received on the computer in a log. Doing cycle count every month against inventory in the computer.

Packer/Shipper (40 hours per week)

Aerotek - Harrisburg, PA

May 2019 to August 2019

Scanning, packing computer products and shipping to the appropriate addressee. Verifying orders are accurately filled by comparing items and quantities against computer and packaging slip. Labeling the boxes to be shipped out to the correct address. Making sure that shipments are properly packaged, identified with shipping information.

Personal Care Assistant (32 hours per week)

GHG Home Care - Harrisburg, PA

May 2017 to April 2019

Follow a care plan for client. Assist with personal care. Provide housekeeping. Laundry. Assist with Med medication reminders. Transport client to doctors office, grocery store, and other errands. Companionship to the client.

Medical Receptionist/Front Desk Coordinator (40 hours per week) Neurological Medicine P.A - Greenbelt, MD

July 2010 to May 2017

Efficiently handled all administrative duties of the front desk that include; answering phones scheduling appointments, handling managed care issues, maintaining medical records and patient processing that allowed doctors and nursing staff to focus on the health care concerns of the patient. Knowledge of insurance, preparing treatment rooms. Experience with EMR and knowledge of medical terminology. Checking in and checking out of patients, collecting co payments. Use of office equipment. Coordinate care delivery that affect the patient flow, patient support care duties including appointments, outpatient referrals, follow -up care, overbooking and provider availability.

Medical Receptionist/Front Desk Coordinator (40 hours per week) Washington Orthopedics & Sports Medicine - Washington, DC July 2007 to July 2010

Manage front desk operations, train new co-workers, assist patients as needed, schedule appointments, maintain physician's schedule, post payments and charges, handle multiple telephone lines, filing, faxing, data entry.

Medical Receptionist/Front Desk Coordinator (40 hours per week) Commonwealth Heart Center - Richmond, VA

December 2004 to July 2007

Manage front desk operations, assist patients as needed, schedule appointments, maintain physician's schedule, post payments and charges, handle multiple telephone lines, filing, faxing, data entry. Posting insurance payments to patients accounts. Medical Receptionist (40 hours per week)

Devonshire Family Health Center - Harrisburg, PA

2003 to 2004

Triaging multiple phone lines, relaying messages to physician and nursing staff, scheduling appointments, filing, faxing, preparing charts, data entry. Data Entry (20 hours per week)

Synertech - Harrisburg, PA

2001 to 2004

Perform data entry processing with speed, accuracy and attention to detail, process healthcare providers insurance claim forms using diagnostic codes, employer tax identification numbers and patient records verification. Review and prepare insurance claim forms.

Patient Service Specialist (40 hours per week)

Joyner Sports Medicine - Harrisburg, PA

2001 to 2002

Greeting patients, scheduling appointments, triaging multiple incoming phone lines, filing, faxing, copying, document preparation, data entry, making new charts, working closely with accounts payable department preparing payment requisitions. Education

Medical Assistant Certificate in medical business

Career Development Center - Newport News, VA

July 1991 to August 1992

High school diploma or GED

Skills

• English

• Clerical experience

• Customer service

• Medical terminology

• Medical Receptionist

• EMR Systems

• Triage

• Medical Records

• Medical Office Experience

• Multi-line Phone Systems

• Experience Administering Injections

• Vital Signs

• Managed Care

• Patient Care

• Caregiving

• Insurance Verification

• Laundry

• ICD-10

• Medical Billing

• Quality Assurance

• Phone Etiquette

• EHR systems

• Computer skills

• Medical scheduling

• Microsoft Office

• Computer literacy

• Front desk

• Communication skills

• Organizational skills

• Microsoft Excel

• Typing

• Microsoft Word

• Anatomy Knowledge

Certifications and Licenses

driver's license

CPR/AED

October 2021 to October 2023

Assessments

Work style: Conscientiousness — Proficient

May 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Basic attention to detail — Proficient

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work motivation — Completed

September 2021

Level of motivation and discipline applied toward work Full results: Completed

Work style: Reliability — Highly Proficient

February 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Administrative assistant/receptionist — Completed

August 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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