Maria Belfonte-Conti

Harrison, NY ***** • 914-***-**** • adviqc@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

Magical Movements School of Dance, Harrison, NY 10528 Front Desk Receptionist 2021-Current

• Greet each student and guest, responsible for opening and closing facility, answer phone calls and follow up with parents, students and teachers, handle billing, registration and processing payments with other various responsibilities.

Universal American Corp; A WellCare Company, White Plains, NY Facilities Manager 2001 - 2018

• Facilities Manager of a 100-person healthcare consulting firm headquarters. Results to date include: administrative, financial, and operational management of five employees.

• Supported Human Resources Director and SVP Human Resources in training and completing on-boarding ( I-9) for more than 100 employees.

• Responsible for organizing employee special events for company. Results to date include: successful implementation of 20 Wellness Fair’s, annual Compliance week training classes (government mandate) and 20 summer staff outings. Employee engagement increased by 75% since implementation of programs.

• Accountable for employee payroll processing to ADP for 30 staff members.

• Processed weekly expense reports for 4 Executive employees.

• Updated and implemented various policies as Fire Warden, and procedures including: emergency evacuation plans, business standards and employee expectations.

• Assisted Telecommunications Manager in programming and organizing inbound switchboard routing system and report set up. Highly skilled with extensive phone training.

• Managed On line Office Security systems.

Office Manager/Receptionist 1999 – 2001

• Maintained office supplies and equipment.

• Responsible for high volume of incoming and outgoing daily mail with FedEx and USPS.

• Maintained HVAC system and postal equipment for high volume mailings.

• Managed and assigned employee seating, up kept seating floor plan, coordinated employee move process to new office space.

• Reorganized vast amount of records and files, sent active files out for imaging and obsolete files to off-site storage resulting increased office space by 25%.

• Assisted in set up of national account for Ricoh copy machines throughout 4 office locations.

• Certified with SkillPath Office Management courses, Project Management. Administrative Assistant/Receptionist 1998 – 1999

• Provided support to Executive and Finance staff of 55 employees and grew to 100 person staff by 2012.

• Screened and routed numerous telephone calls on 40 line inbound switchboard utilizing heavy Customer Service experience. Scheduled meetings and catering on a weekly basis.

• Provided extensive training on multi line phone system for Corporate headquarters.

• Managed reception desk, data entry, and coordination of staff meetings, and bank deposits.

• Assisted Accounts Payable with vendor invoice processing for 4 Universal American locations. Maria Belfonte-Conti

Harrison, NY 10528 • 914-***-**** • adviqc@r.postjobfree.com PROFICIENT SOFTWARE AND SKILLS:

Microsoft Office Suite Cisco Unified Attendant Console ADP Payroll Processing Complete View Video Client Security Concu Management TeamTrack-IT Service Request Center