Shantell Johnson

240-***-**** advimt@r.postjobfree.com

Summary

Experienced manager and leader in the Supply Chain and Logistic industry. Strong background in interpreting and analyzing data with warehouse management systems (WMS) to drive successful business solutions while meeting customer's expectations and achieving company goals.

Education

EVEREST COLLEGE CRIMINAL JUSTICE

ASSOCIATE DEGREE ARLINGTON, VA 20?

Core Competencies

·

·Leadership

·Customer Focused

·Aptitude for Technology

·WMS (AS400, Manhattan)

·Microsoft Office

·Inventory Control

·Articulate Communicator

·Focused on Continuous Improvement

·Time Management

·Tableau, MicroStrategy, Attendance Tracker

·RMS, Worldship

·Train, Coach & develop

Experience

VAS 1 AREA MANAGER NORDSTROM FULFILMENT CENTER MAY 2014 – CURRENT

·Managed VAS and Rack shoes inbound logs and implemented initiatives to reduce labor time with VAS bypass.

·Coached and provided oversight and direction to the employees in the operating department in accordance with the organization's policies and procedures.

·Managed 30 + employees’ productivity and efficiency throughout the day.

·Managed task delegation between the VAS departments.

·Trained employees in identification and interpretation of production data including operating calculations, item quantities and PPH.

·Compiled clinical research data into audit reports and shared with research teams and lead investigators.

·Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.

·Develop and maintain reporting and analysis on labor utilization and KPI results in conjunction with key strategic initiatives.

CLAIMS CLERICAL NORDSTROM FULFILMENT CENTER MAY 2014 - CURRENT

·Conduct and manage efficient day-to-day operation of the department.

·Develop and maintain claims logs and reports.

·Provides system and operational training domestically and internationally.

·Research chargebacks to vendors, proof of deliveries and refusals from vendors.

·Initiate and lead projects focusing on the improvement of safety, quality, delivery, cost and morale.

·Investigates root cause of vendor issues and process execution errors.

·Work with management teams to define effective solutions to identified root cause of inventory inaccuracy and processing errors.

·Training associates on process and/or system changes and effective process performance.

·Save capital towards vendors after researching and completing the received, refused and return forms.

FLAT LEAD XPO LOGISTICS JAN. 2011-MAY 2014

·Lead and manage a team of employees to achieve operational goals as well as guidance to senior management and departments.

·Establish and maintain excellent relationships with associates and key stakeholders.

·Assign tasks, train, coach, and counsel employees creating a culture the supports high employee morale.

·Process store freight and handle buyer calls on non- compliance orders.

·Provide exceptional customer service.

Accomplishments & Certifications

·Allstar award (2016)

·CPR Certified

·Hazmat Certified

Contact this candidate