Customer Service Business Development

MEGHA MALLA SINGH THAKURI

Mobile: +971*********

Email ID: advik3@r.postjobfree.com

SUMMARY : Seeking a good career and holding a responsible position in the re puted organization and ensure credible performance to work towards exc eeding the set goals contributes for the organization.

KEY SKILLS AND COMPETENCIES

• Multi-tasking skills: Handling sales& marketing, Billing and Service related tasks

• Self-motivated and team player: Setting attainable goals and eliminating negativity at work place

• Analytical skills: Ability to visualize and solve complex problems

• Prioritizing and time management skills: Organizing and prioritizing task thus reducing stress

• Efficient communication skills: Both verbal and written; handling customer calls and email correspondence

EDUCATION QUALIFICATION

Higher Secondary Education from Shree Pashupati Higher Secondary School, Nepal.

Pursuing Bachelor in Business Studies from Sahid Narayan Pokharel Rampur Campus, Nepal

Language Skills

• English, Hindi and Nepali

CORE QUALIFICATION

• Wide Experience in admin and business development

• Exceptional grasp of inventory management principles

• Superior supervisory abilities

• Excellent interpersonal and communication skills

• High skills in responding rationally and calmly to guest and employee conflicts

TRAININGS

• A financial accounting software package designed by Tally Solutions

• Diploma in Microsoft Office Aplications.

WORK EXPERIENCE

Bhat Bhateni Supermarket Butwal Nepal ( Since January 2018 to June 2019 )

3 months Banking cum Customer Service Internship in NMB Bank Nepal Limited, Sunwal Nawalparsai Branch.2019 August to 2019 October

Company : Amri Fashion CO.L.L.C ( Since March 2020 to August 2022 )

DUTIES AND RESPONSIBILITIES

• Greeting customers in a warm and friendly manner and ascertained what each customer requires. • Deliver qualitative services to customers.

• Promote bank products and services.

• Build customer relationships.

• Maintain and manage existing accounts.

• Capture new accounts.

• Respond to customer inquiries and resolve.

• Maintain customer database and update periodically.

• Assist customers in depositing and withdrawing cash.

• Refer complex issues to the management.

• Ensure best practices in rendering services to customers.

PERSONAL DETAILS

• Name : Megha Malla Singh Thakuri

• Nationality : Nepali

• Date Of Birth : 05-11-1996

• Gender : Female

• Marital status : Married

• Passport No : 11510764

• Date of Issue : 03-07-2019

• Date of Expiry : 02-07-2029

• Visa Status : Family Visa

Declaration I hereby declare that the above information are true and correct to the best of my knowledge and belief.

Megha Malla Singh Thakuri

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