Miss.Ratan A. Mandal

Tel.: 797-***-****/704-***-**** E-Mail: advijm@r.postjobfree.com

Address: ***/*-****, ***** ******,R.N.P Park, Near Shiv Mandir,Bhayander East,Thane-401105 Objective

Seeking a career with a progressive organization where I can utilize my skills, knowledge and experience in a challenging role that allows for advancement and growth.

Possess effective communication, relationship management with abilities in liaising with clients. I can take up any responsibility and complete the given work successfully. I believe that my commitment and hard work, enthusiastic to face challenges in life will never fail me. I am also compatible in a team environment.

CHOUDHARY GARMENTS

Department: Back Office & Merchandising.

Designations: Office Assistance (Admin – Receptionist). Duration-23rd Nov 2018 - Till Date Working.

Key Responsibilities:

Handling Reception, Phone Calls, Welcome Guest.

Responsible for customer placed order via email(Merchandising).

Following up pending works, preparing data, organising files.

Handling Garments Costing’s.

Staff management and operational works.

Multitasking Work.

ESKE PARIS (VIAROMANAA FASHION INDIA PVT LTD).

Designation: Fashion Consultant (Customer Service Associate) Duration: 25thMay 2017 To 20thApril 2018.

Key Responsibilities.

Greets and receives customers in a welcoming manner. Know the needs of the customers and responds to customer’s questions. Serves customer by helping them select products. Drives sales through engagement of customers, suggestive selling and sharing product knowledge.

Maintaining Visual merchandising.

Focus on sales and individual target & increase the ticket size with add-on sales.

Co-ordination with the head office executives, buyers and logistics for the replenishment of stocks & maintaining inventory.

Handling the cash counter and sending reports with DSR. LOVE FROM INDIA APPARELS & HOSPITALITY (ALOKA EXPORT). Designation: Fashion Consultant (Customer Sales Asst). Duration: 6thDec 2016 To 7thApril 2017.

Key Responsibilities

Focus on sales and individual target.

Maintaining Visual Merchandising.

Maintaining the inventory.

Handling the cash counter and sending reports with DSR.

Co-ordination with the Head office executives, buyers and logistics for the replenishment of stocks and dispatching.

Because the company was above to shut down, the duration of work with this organization was cut short. LEVI’S (SAFFRON LIFESTYLE PVT LTD).

Designation: Fashion Consultant (Customer Service Associate). Duration: 14thJan 2012 To 22ndJuly 2014.

Key Responsibilities:

Greets and receives customers in a welcoming manner. Know the needs of the customers and responds to customer’s questions. Serves customer by helping them select products. Drives sales through engagement of customers, suggestive selling and sharing product knowledge.

Maintaining Visual merchandising.

Focus on sales and individual target & increase the ticket size with add-on sales.

Co-ordination with the head office executives, buyers and logistics for the replenishment of stocks & maintaining inventory.

Handling the cash counter and sending reports with DSR. Personal Details

Self–motivated, Determined & Ambitious with positive attitude. Honest and Hardworking with willingness to grow within the company. Good communication skills and the ability to work with employees of all levels and team working skills.

Date of Birth: 23rd January 1986

Gender: Female

Marital Status: Single. (Divorced)

Languages Known: English, Hindi, Marathi & Bengali.

Hobbies: Watching Movies, Listening Music, Travelling, Learning for more experience.

Passport N0: P8517216

EDITIONAL KNOWLEDGE.

Customer service (Email process).

Resolving all holds placed by order entry team by contacting customer via email. Resolving customer’s problem and order issues and giving prompt reply to emails and processing their order as per priority. Update customer purchase order info like item & imprint colour, product details, price and stock related issue. Once all the required details are updated on system, release the order for further processing. COMPUTER KNOWLEDGE.

MS-Office Excel & Words / PPT /Inward & Outward /Tally Accounts / All Programs Internet Surfing/Emails. Financing and Costing, Merchandising.

EDUCATIONAL QUALIFICATION.

Examination Board/University Year of Passing

S.S.C Maharashtra State Board. ( St. Francis High School ) 2003 PLACE: MUMBAI ( Miss.Ratan Mandal )

DATE: 29th Nov 2022.

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