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Cargo Agent Service Representative

Location:
Puyallup, WA
Posted:
February 22, 2023

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Resume:

Abilauleen Faaseu

Puyallup, WA *****

advifd@r.postjobfree.com

+1-808-***-****

I aim to put my educational and work experience to use for a progressive company that will allow me to broaden my horizons and my career while working to further the company and its goals at large. Work Experience

Individual Provider (Caregiver)

Consumer Direct Network of Washington - Federal Way, WA November 2022 to Present

· Help with activities of daily living, such as walking, bathing, grooming, dressing, eating, and toileting.

· Transport Clients to and from appointments, errands, and activities.

· Assist with light housekeeping.

· Remind Clients to take their medication.

· Monitor and report changes in health, behavior, and needs.

· Address Client needs with respect and attention to safety. Operations Communication Center (OCC) Coordinator

Swissport International Ltd. - SeaTac, WA

May 2021 to July 2021

· Communicate all daily flight schedule changes to all affected Operation

· Departments and reallocate resources to facilitate on-time departures.

· Ensure all Swissport controllable services are completed for an on-time departure.

· Communicate with all levels of management, customers, and other agents in a timely and accurate

· manner.

· Ensure daily flight activity logs are accurate for proper invoicing.

· Optimize the use of the ramp staff for flight activity coverage. Office and Operations Assistant

Able Freight Services LLC - Honolulu, HI

July 2020 to April 2021

· Communicate professionally with customers/clients, visitors and co-workers.

· Monitoring and coordinating incoming and outgoing shipments (airfreight and trucking)

· Prepare booking and documents for outgoing shipments as well as documents for incoming shipments

· Maintain appropriate records, files, documentation and other assigned duties

· Answer incoming customer calls and provide detail information

· Notify customers daily of freight availability

· Data entry (domestic and international bills)

· Consistently monitor e-mail request and provide detail information in a timely fashion Front Desk Attendant

MCBH Fitness Center - Honolulu, HI

June 2020 to March 2021

· Provides oversight of activities and necessary services to authorized patrons, including general

· information on the use of equipment.

· Monitors and checks the security of premises/ assist in maintaining routine reports and/or perform

· clerical, custodial and/or general maintenance duties as needed

· Operate a cash register, receive payments and make change

· Ensures adherence to regulations and safety procedures Domestic Outbound Cargo Agent

US Aviation (United Cargo) - Honolulu, HI

February 2018 to May 2020

· Perform general office duties throughout scheduled shift(s)

· Manage the staging and loading of cargo from United and Partner airlines to mainland US markets.

· Communicate with internal and external work groups to promote an efficient, expeditious and safe

· workflow

· Responsible for communication with United Cargo Sales, United Cargo Operations and outbound

· shippers through excellent customer service, both over the phone and in person Customer Service Representative

Regal Entertainment Group - Honolulu, HI

December 2016 to January 2019

· Managed payment for admissions

· Settle disputes or help solve customers’ concerns

· Sell products and services (tickets, passes, memberships)

· Greet customers, patrons or visitors

· Work with others to change advertising displays

· Efficient with credit and card and cash transactions

· Opening and closing procedures

Education

Nu'uuli Tech High School - Pago Pago, AS

August 2010 to June 2014

Skills

• Strong communications skills with on-island, off-island and international customers.

• Freight Experience

• Excel in a dynamic, high-pressure work environment.

• Ability to type +45 wpm and 10-key by touch

• Upselling

• Extensive customer service experience by phone, email and face-to-face interactions.

• Ability to work efficiently in an autonomous or group setting.

• Extensive working knowledge within the Aviation and Hospitality Industries.

• Patient care



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