Meeta Kathuria

advid1@r.postjobfree.com

614-***-****

PROFESSIONAL SUMMARY

Pragmatic result-oriented Business Analyst with 5 years of experience working in a cross-functional team on multiple projects using Agile Scrum and Waterfall in Electric and Insurance domains. Equipped with Strong analytical skills, negotiation skills, technical aptitude, attention to detail, creativity within quantitative-oriented disciplines to determine potential solutions to problems.

SPECIALITY:

•Full understanding of Software Development lifecycle (SDLC) including Analysis, Design, and Review of Business and Software Requirement Specifications, Development, Testing, supporting User Acceptance testing, Implementation and Post Implementation step as per AGILE development process and RUP Iterative Software Development Life Cycle process.

•Experience in writing story cards, managing planning sessions, managing iterations, pairing etc. in agile team’s environment.

•Proficiency in creating Functional Requirement Document, Business Requirement Document, Business Process Flows, User manual, Testing summary document, Test plans, test scenarios, User stories, Use Case Diagram/Use Case Document and Change Requirement Document and a lot of other business documents.

•Extensive experience with Excel, Word, PowerPoint, MS Project, MS Visio, Pivotal tracker.

•Involvement in defining scope, project plan, and Requirement Traceability Matrix (RTM) for the on-going projects.

•Knowledge with Rational Requisite Pro for Requirement management and created traceability metrics among requirements.

•Expertise in UML Modeling using Cross Functional Process Flows, Use Case Diagram, Sequence diagram, Dataflow diagram, State chart diagrams and Activity Diagrams using MS Visio.

•Expertise in the writing requirement documents including Business Requirement Document (BRD), Functional Requirements Specifications (FRS), Non-Functional Requirements Specifications, Use Case (Business and Application), Use Case Models and testing artifacts.

•Facilitated different meetings like sprint planning, sprint review, daily scrum and retrospective, lessons learned, project-hand-off meeting.

•Hands on experience in working on projects involving various Product Development Life Cycle (PDLC) models such as Waterfall, Rational Unified Process (RUP), AGILE (SCRUM) and industry specific hybrid models.

•Adept in creating UAT Plan, Scenarios and Cases; and conducting User Acceptance Testing (UAT).

TECHNICAL SKILLS

Operating Systems

Windows 7/8, Open Unix 8, Linux

Methodologies

Waterfall, Agile Scrum, RUP, SDLC

Content Management

Microsoft SharePoint/Sharenow

Modeling

MS Visio, Balsamiq

Version/Issue Tracking

Rational Case, JIRA

Applications

Microsoft Office, Adobe Photoshop, Microsoft Visio, Microsoft Share point, Pivotal Tracker, HP Quality Center, MS Visual Studio (VSTS), Power BI, Jira

Programming Languages

Java, HTML5/HTML, .Net, VB6, MS Access

Database Languages

SQL, PL/SQL

Certifications

SAP ABAP, CSM by Scrum Alliance

EDUCATION

B.Tech – Biotechnology from IMS Engineering College, Ghaziabad, India

M.BA- Marketing and HR from BANASTHALI University, Rajasthan, India.

PROFESSIONAL EXPERIENCE

T-Mobile Bellevue, Washington

Aug 2021– June 2022

Project: Work Location Tax Compliance (WLTC)

Responsibilities:

•Facilitated requirement walkthrough sessions with business users and key stakeholders to identify key business needs for new business processes and new reports for Workday

•Worked closely with internal stakeholders to capture new and de-scoped requirements for Workday business processes

•Worked with the Technical and Business on EIB to load new data for large number of employees in Workday

•Managed Requirement Traceability Matrix (RTM) to trace and map business requirements with QA test cases.

•Conducted user acceptance testing for the business to execute user acceptance test scripts effectively against the new business Workday transactions

•Submitted ticket to create Workday tenant logins and passwords for testers prior to UAT

•Pre-testing to ensure new business processes are implemented in Workday and notifications can be viewed within Workday inbox

•Responsible for developing BVT Scripts for executing business validation for Workday

•Managed and updated defects in Jira to ensure all defects are resolved and closed on timely basis

•Experienced in using applications like MS Word, MS Excel and making Power Point presentations for preparing Test Plans, Exit Summary, kick-off decks, change/defect management tracker and Test scripts

•Responsible for regular UAT status report sharing the progress on test execution and defect management. Organized defect review meetings to explain, prioritize and work with the development teams to resolve the identified issues

•Facilitated Payroll UAT to ensure business reviewed tax calculations/deductions for employees, garnishments percentage withholding, payroll register, labor distribution, pay statements, quarterly reports, W2 previews, and wage moves

Project: HR Archiving - HCM Sunsetting and Data

Responsibilities:

•Conducted testing to ensure that functionality, usability, reliability, performance of IT solutions are consistent with business requirements and established acceptance criteria

•Coordinated test schedules, work and resource plans and manages progress of test activities against the plan

•Reported and managed defects in Jira to ensure all defects are resolved and closed according to established guidelines and expectations

•Analyzed and documented overall UAT/BVT test status and results, identified test issues, performed risk analysis and communicated to project management

•Prepared detailed test plans, test scripts, exit summary documentation for user acceptance testing and business validation of new archived systems

•Developed a formal and well-documented tracking process for ongoing and outstanding requests and issues that includes communication to team and appropriate end users

•Prepared Grab and Go tutorial used as a navigation guide to use the systems where documents are archived from legacy sprint systems

•Submitted Zendesk ticket to add users in existing AD groups and to provide users access to validate new systems in lower environment and in production

•Coordinated with the end clients to track the requested enhancements and assisted project manager for documenting and submitting change request

•Responsible for storing all project related deliverables, documentation and supporting materials on Sharepoint and Confluence

•Conducted business validation to ensure users have access to Power BI reports and datasets and have ability to create their own custom reports using Power BI Desktop

•Understand and implement best practices and make recommendations to leadership for solutions and improvements

Project: Covid-19 Tracking

Responsibilities:

•Collaborate with end users to document business, functional, system and data requirements through discovery and design work sessions

•Coordinate with business to gather verbiage for Covid Vaccine or Test Results upload notifications

•Attend Daily Stand-up calls to update the project status, work accomplishments and roadblocks to scrum master

•Involved in writing detailed UAT and BVT scripts and conduct UAT/BVT sessions to validate the badge access and system and email notifications for vaccine/test results upload

•Pre-test the badging system to verify if Magenta pass is issued on providing proof of vaccination on Cleared 4 system

•Pre-test the badging system to verify if green pass is issued on providing Positive/Negative antigen test results on Cleared4 system

•Capture and track UAT defects in Jira and close the defects once fixed and validated

•Provide demo to the users to take feedback of the system functionality and ensured timely review, approval and sign-off of the deliverables

•Collaborate, develop, and maintain positive relationships with vendors and consultants to address support and issues/requests for the Cleared 4 system

Environment: MS Visio, MS Office Suite (Word, Excel and PowerPoint) Windows XP, SharePoint 2013, ServiceNow, Jira, Microsoft Teams

AEP Ohio Columbus, Ohio May 2016 – May 2020

Project: Infrastructure Technology Modernization Program (ITMP)

Responsibilities:

•Worked extensively with the users, different levels of management; conducted formal interviews and JAD sessions to identify requirements, functional specifications and database specifications.

•Utilized Software Development Life Cycle (SDLC) to configure and develop process and standards procedures.

Worked closely with the Distribution, Transmission and Utilities team to gage a better understanding of client requirements. Responsible for defining the scope of the project, gathering business requirements, performing GAP analysis and documenting them.

•Consistently met important deadlines for monthly performance and deliver meeting presentations, which involved coordination and consolidation of information from various project teams.

•Involved in all daily-stand up, planning sessions, demo/sprint review meeting, retrospective, knowledge sharing meeting, program/project sync-up, cyber security meeting, technical meetings and participated in PMO, white-board and stakeholder meetings.

•Collaborated and worked with various SME, Business users and internal project teams for preparing Functional Requirement Documents, Business Requirement Documents, Business Process Flows, Change Requirement/Appendix Documents, Cyber security Dashboards, Access dashboards, CEP documents, Tech Profile, Hand off documents. Use Case Diagrams/Use Case Documents and user stories with acceptance criteria

•Conducted Training Sessions to familiarize users with system. Prepared process flow using Visio to better understand the existing business process

•Involved in capturing requirements in an iterative way following Agile-Waterfall Hybrid model. Used MS Visual studio to plan and managing agile projects.

•Maintained High-Level Traceability Matrix to map requirements to Test Cases for every projects.

•Prioritized multiple tasks and handled ambiguity complex tasks and projects quickly with limited guidance.

•Maintained Work Breakdown Structure (WBS) for different projects. Assisted team in developing project schedule and budget by tracking time and cost estimates to deliverables of the work breakdown structure.

•Worked with the PMO (Project Management Office), identified high-level tasks and timelines for the implementation of solutions in support of business objectives.

•Involved in OUR Analysis project and placed, revoked and tracked accesses requested through OUR, My access and Service Now

•Involved in clean- up/retirement of all deployed applications/old artifacts from server and desktop level

•Assisted team in vetting business applications to determine in-scope applications with proper disposition, technology and other business artifacts

•Monitored the status/progress of separate projects that includes timeline, scans, and upgrades/enhancements. Filed acceptance for the projects not in-scope for program upliftment.

•Created Project ids and trackers to monitor Actuals By Plan and use real-time budget information to map out anticipated costs for the projects in pipeline.

•Tested Stories in each sprint and accepted the story if all the acceptance criteria are met for the story.

•Performed regression testing to verify all the functionality works after certain builds.

•Helped in conducting the User acceptance testing (UAT) for the application.

•Analyzed system requirement, Managed, and Documented Test Plans, Test Cases, Test Scripts and Test Results using Microfocus ALM (Application Lifecycle Management).

•Responsible for preparing: External “Customer Communication” Documents including RFPs, Business Proposals, Requirement Documents, Technical Information Documents, Training Documents, Business Promotions, Customer Emails and Internal Communication Documents, Internal Business Process Documents.

Environment: MS Visio, MS Office Suite (Word, Excel, Access and PowerPoint) Windows XP, MS Project, SQL, SharePoint 2010/2013, Sharenow, ServiceNow, HP ALM, Snagit

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