Restaurant General Manager

Christopher A. Dunham

**** ****** **** ***** ********* IN 46142

Cell 317-***-****

Email: advibd@r.postjobfree.com

Professional Profile

Retail and Food Manager with 20+ years experience leading retail and restaurant including dual concept restaurants with 20 years perishable food experience. 25 years management experience in banking, retail and food industry. 15 Years banking experience with extensive financial background. Equipment and Facilities Maintenance and Cleanliness, IST/AST certified for Starbucks licensed store. Extensive knowledge in Cash handling, payroll, labor, labor laws, crew hiring and firing and retention, inventory ordering, food waste and EBITDA and EBITDAR knowledge.

General Manager, Hardee’s Martinsville IN (1/2007-4/2021)

14 years in GM role managing dual concept restaurant for Hardee’s/Red Burrito

Responsible for growth of store from $1MM to current 1.4M currently

Responsible for hiring and training 20+ team members including 4 assistant managers under my direct supervision.

Responsible for day to day financial goals, labor goals, paper costs, inventory, waste produce and direct food ordering from Piazza Produce and MBM Frankfort KY

Responsible for maintaining EBITDA and EBITDAR profitability as per company and franchise goals and objectives and beating profitability projections.

Heavily focused on Guest Service, speed of service, guest happiness and compliance to Morgan County Board of Health and Ecolab Quality Assurance quarterly food safety audits.

Serv-Safe certified for past 15 years and current license expires April 2, 2026

Store Manager, Family Dollar 21st and Arlington Indianapolis (2006-2007)

Responsible for day to day store operations with 5 employees under my direct supervision.

Responsible for ordering, unloading trucks, cash handling and manage store inventory

Train stock crew in guest service, product identification and unloading of trucks with movement of merchandise to floor.

Redo Plan-O-Grams for monthly and promotional set up

Loss prevention experience in high theft/burglary neighborhood

General Manager, Atlanta Bread Company (2005-2006) W86th and Traders Point Indianapolis

Opened new store 2005 at Traders Point

Responsible for hiring all new personnel including training front staff and bakers with responsibility of 40+ team members.

Trained all staff in Espresso drink making, training bakers on bakery products, line and food production, cleanliness and prep off all food related to restaurant.

Managed team of one Assistant Manager and three Shift Managers to train team members and lead in daily execution of restaurant management and sales goals

Responsible for accurate labor scheduling to achieve 20-25% labor goal with food cost goal of maintaining 25% or less.

Responsible for weekly ordering of produce and product from Atlanta Bread Co shippers and maintaining inventory control on all product to meet food cost allocations

Education

Indianapolis Baptist High School, Indianapolis IN

Graduated 1979

Tennessee Temple University, Chattanooga, TN

Broadcasting/Television/Journalism Degree studies

University of Indianapolis Indianapolis IN

Accounting, Managerial Accounting

Business Management

Specialized Training/Licenses Received

National Registry of Food Safety Professionals Inc.

Food Safety Manager Certification 2000-present

Current License expiration April 2, 2026

MSRB 52, 53 Series 6 and 63 financial certifications

State of Indiana Life/Health Insurance License

Current salary provided upon request

References provided upon request

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