AMY ROXANA COBURN

***** ****** **. ******, ** ***65

858-***-****

advi5o@r.postjobfree.com

EXPERIENCE:

Emergency Medical Dispatcher-Falck, Emergency Command Data Center: San Diego Metro

October. 2021-January 2022

Responsibilities include: Receive and prioritize all incoming telephone calls and effectively channel emergency and non-emergency calls to appropriate personnel. • Efficiently dispatch vehicles to emergency and non-emergency calls in a timely manner. • Make accurate moment to moment decisions in regard to the dispatch of emergency and non-emergency vehicles. • Triage all in coming requests for service according to the CBD (Criteria Based Dispatch) for San Diego City. • Obtain required information from party requesting medical transport. • Maintains professional telecommunication contact with field units and other agencies comprising emergency service network to communicate activities of personnel, enlist services of other protective agencies, or provide alternative directions to on scene personnel; effectively use paging system, cell phones and land lines, and all portable and mounted radios. • Troubleshoot problems mechanical / equipment problems and contacts lead dispatcher, communication supervisor, and communication manager as appropriate. • Participate in training programs as required. Completed OUTEC EMD training • Prepare and complete reports stating progress, problems and statistics for review by appropriate managers and supervisors. • Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry.

Road flagger, TraffiCorp and Flagger's Union Local 238

Various Northwest locations April 2017-August 2021

Responsibilities include: Keep traffic flowing in a safe manner through construction zones;

set-up and take-down of road construction signs; communicate with motorists, other flaggers, equipment operators, and other road crew to ensure safe passage through construction zones; ensuring motorists obey signs and, if not, report license plate numbers and report to police or site foreman; standing for long periods of time; communicating with bosses and co-workers throughout the work day; ensuring the safety of bystanders and co-workers by ensuring that physical boundaries remained clear or within safe limits.

Peer and Family Support Specialist, Sequel Alliance Family Services. Moscow, Idaho.

Supervisor: Gina Cretser October, 2017-December, 2019

Responsibilities: To engage, educate, guide, and support families and/or individuals to help them make successful life changes necessary for healthy relationships and living successfully in the community. Peer Support Specialists work with people who have physical or mental challenges that range from cognitive issues, mental health conditions, addiction, as “peers” who have experienced similar challenges. Family Support's work with families who have a child (or children) that experience some form of mental or physical health issue. Treatment plans implemented and carried out by PSS/FSS's include:

-Helping individuals and families identify personal and family goals, and supporting them as they set out to achieve them

-Collaborating with clinical supervisor and therapist staff to ensure that staff works as a team to help client achieve mental, physical, financial, and spiritual goals

Reporter, Idavend Broadcasting (840 KMAX)

Lewiston/Moscow, ID 208-***-**** October, 2012-April, 2013

Supervisor: Cindy Hayward

-Gathered local news from media sources as well as local government and school board meetings

-Wrote news reports and sent them to the newsroom.

-Produced, recorded and aired daily newscasts for four radio stations in the LC-Palouse region

-Developed media contacts throughout the Palouse Region

-Enhanced people skills through conducting daily interviews

-Worked efficiently to make deadlines and developed news gathering techniques

-Produced and edited new commercials

Forestry Aide, United States Forest Service

Nez Perce N.F./Grangeville, ID 208-***-**** July, 2011-October, 2011

Supervisor: Julie Lombardo Temporary/Seasonal position

-Routed calls for resources, such as aerial support, personnel, IHC and smokejumper crews

and material support for fire lines, to appropriate dispatchers and resources.

-Answered phones and general questions in regards to the Nez Perce National Forest.

-Met and greeted visitors, answered general questions, and directed visitors to appropriate

locations

-Put together Forest Service informational packets and brochures; received a thank you

letter from Forest Supervisor Rick Brazell for assembling 1000 Forest Service handouts

designed to be given for fire prevention purposes at the Nez Perce County Fair.

Co-Owner, American Emergency Medical Training

Mcminnville, Oregon May, 1998-January 2017

-Co-own and operate a CPR instruction company. Operations of this company include:

-CPR instruction for employees at large and small companies as well as AED instruction

-CPR training and certification/recertification for both laypersons and health care providers

-Keeping records of all financial transactions and certifications given

Legislative Aide, Oregon State Representative Donna Nelson

Mcminnville, Oregon 503-***-**** Feb., 2003-Dec., 2004

-Debated issues and read bills to assist in endorsement decisions

-Made records of finance allocations; kept records of all campaign contributions and expenses

-Talked about issues with constituents; responded to constituent questions and concerns in

person, over the phone, and via email

-Set up parade participation for Rep. Nelson

-Represented Rep. Nelson in her stead if she was unable to attend functions or meetings, serving

as Representative Nelson’s official “office.”

-Set schedules and meetings and organized hearings and political events

-Set up signs and campaign material, scouted public and private sign locations and permissions

-Went on campaign trips and statewide political events

-Served as overall administrative person.

EDUCATION:

-College of the Siskiyous Weed, California 1993-1996

-Received Sheriffs Reserve Level 3 Certificate, also known as PC 832 Certified.

-Sheriffs Reserve Level 1 and 2 certified.

-Chemeketa Community College Salem, Oregon 2007-2008

-Received vocational training at the college Safety Center’s front desk and emergency dispatch

center

-Dispatched campus law enforcement to incidents requiring their presence

-Accessed information for officers using Oregon L.E.D.S (Law Enforcement Database System)

-Received L.E.D.S Certification as well as Office Assistant training and certificate.

-Lewis-Clark State College Lewiston, Idaho 2013-2015

Social Work

Special Licenses/certification:

Emergency Medical Dispatcher (active)

Dispatcher and Office Clerk certification

Sheriff Reserve levels 1, 2, and 3

REFERENCES:

Julie Lombardo Support Svcs. Specialist- Siskiyou N.F. 541-***-****

Mary Starrett Yamhill County Commissioner 602-***-****

Donna Nelson. Oregon State Legislator/Representative 503-***-****

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