Warehouse Associate Fulfillment Center

Rita Serrano

* ******** ******

Zanesville, OH **701

347-***-****

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PROFESSIONAL EXPERIENCE

Amazon Fulfillment Center Aug 2020 – Sept 2022

Etna, OH

Warehouse Associate

Stowed items

TransPerfect Translations, Inc., New York, NY Dec 2005 – Sept 2013 Accounts Receivable Specialist

Earned Award of Excellence in Accounts Receivable

Efficiently prepared, examined, and resolved correspondence related to customer inquiries and/or complaints in a timely manner

Expertly completed 40-60 client invoices per day to salespeople to ensure timely delivery

Provided a high level of customer service to both internal and external customers.

Accurately advised customers on strategies for debt repayment Samuel Aaron International, Inc., Long Island City, NY Oct 2004 – June 2005 Accounting Clerk

Skillfully audited, coded, and matched 100-200 company invoices to inventory memorandums

Entered data for 100-200 invoices per day in order to ensure timely remittance to vendors

Successfully maintained relationships with 200 vendors through ongoing phone/email communication

SCP Communications, Inc., New York, NY Sept 1996 – Nov 2003 Accounts Payable/Receivable Coordinator/Payroll

Efficiently processed and transmitted biweekly ADP payroll for 300-400 employees

Issued and distributed 300-500 payments to vendors per month

Created and maintained vendor and customer database in Lawson Accounting

Trained new hires in the Accounts Payable department for two locations

Organized, led monthly meetings on budgets, cost effectiveness analyses, sales forecasts EDUCATION & CERTIFICATIONS

NYC Thrive 2018

Mental Health First Aid Certificate

Keiser College, Ft. Lauderdale, FL 2004

Associate in Arts Degree, Major: Accounting

SKILLS

Proficient in complaint resolution

Competent in research and recordkeeping

Advanced in report writing

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