Nicole Golomski

Opportunities

Stevens Point, WI 54481

advhxc@r.postjobfree.com

+1-715-***-****

I am currently looking for a part-time to full time position that offers a greater challenge and the opportunity to help the company advance efficiently and productively. My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the companies productivity and reputation. Willing to relocate to: Portage County, WI - Wood County, WI - Marathon County, WI Authorized to work in the US for any employer

Work Experience

Janitorial Worker

CLEANPOWER - Stevens Point, WI

2019 to Present

Cleaning of businesses and homes.

Cleaning Technician

Superior Cleaning Services Inc

October 2020 to February 2021

Office Assistant

UW Extension - Portage County, WI

February 2016 to January 2018

• Answer telephones, direct calls, and take messages.

• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and

address complaints.

• Compile, copy, sort, and file records of office activities, business transactions, and other activities.

• Complete and mail bills, contracts, policies, invoices, or checks.

• Compute, record, and proofread data and other information, such as records or reports.

• Complete work schedules, manage calendars, and arrange appointments.

• Count, weight, measure, or organize materials.

• Deliver messages and run errands.

• Inventory and order materials, supplies, and services.

• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

• Make travel arrangements for office personnel.

• Monitor and direct the work of lower-level clerks.

• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

• Prepare meeting agendas, attend meetings, and record and transcribe minutes.

• Process and prepare documents, such as business or government forms and expense reports.

• Review files, records, and other documents to obtain information to respond to requests.

• Train other staff members to perform work activities, such as using computer applications.

• Troubleshoot problems involving office equipment, such as computer hardware and software.

• Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters. Contact housekeeping or maintenance staff when guests report Econo-Lodge - Stevens Point, WI

January 2011 to January 2013

to Stevens Point, Wisconsin

1/2013 Front Desk

• Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or

entertainment.

• Arrange tours, taxis, or restaurant reservations for customers.

• Clean and maintain lobby and common areas, such as restocking supplies and watering plants.

• Compute bills, collect payments, and make change for guests.

• Contact housekeeping or maintenance staff when guests report problems.

• Date-stamp, sort, and rack incoming mail and messages.

• Deposit guests' valuables in hotel safes or safe-deposit boxes.

• Greet, register, and assign rooms to guests of hotels or motels.

• Issue room keys and escort instructions to bellhops.

• Keep records of room availability and guests' accounts, manually or using computers.

• Make and confirm reservations.

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.

• Plan, schedule or supervise the work of other employees.

• Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.

• Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.

• Record guest comments or complaints, referring customers to managers as necessary.

• Review accounts and charges with guests during the check out process.

• Transmit and receive messages, using telephones or telephone switchboards.

• Verify customers' credit, and establish how the customer will pay for the accommodation. Education

High school or equivalent in Business

Mid-State Technical College

Skills

• Data entry (1 year)

• Excel (Less than 1 year)

• filing (1 year)

• Filing (2 years)

• Typing (3 years)

• Word

• Customer Service (4 years)

• Front Desk

• Receptionist (1 year)

• Microsoft Office

• MS Office

• Outlook

• Clerical

• Sales Experience

• Phone Etiquette

• Time Management

• Microsoft Word

• Organizational Skills (10+ years)

• Sales

• training

• Proofreading

• Computer Operation

• Help Desk

• Desktop Support

• Technical Support

• Business Management

• Software Troubleshooting

• Network Support

• Active Directory

• Computer Networking

• Microsoft Windows

• Cleaning (5 years)

• Driving

• Caregiving (3 years)

• Custodial experience

• Food service

• English (10+ years)

Certifications and Licenses

Business management

Present

driver's license

Assessments

Personality: Customer Service Fit — Highly Proficient July 2019

Assesses personality traits that result in high-quality customer service. Full results: Highly Proficient

Retail Cash Handling — Proficient

July 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient

Personality: Hard-Working — Proficient

May 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Reliability — Highly Proficient

April 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

September 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

December 2019

Responding to customer situations with sensitivity Full results: Highly Proficient

Night Auditor (Hotel) — Highly Proficient

December 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

December 2019

Responding to customer situations with sensitivity Full results: Highly Proficient

Sales Skills — Completed

December 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Completed

Nursing Aide Skills — Familiar

August 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Familiar

Work Motivation — Familiar

June 2020

Level of motivation and discipline applied toward work Full results: Familiar

Scheduling — Familiar

August 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Retail Customer Service — Familiar

June 2020

Comprehending and responding to retail customer needs. Full results: Familiar

Basic Maintenance and Repair — Familiar

June 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

Typing, Data entry, Filing, Word, Excel, Phone.

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