James Santoy

312-***-**** / advhx5@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

More than 10 years of Information Technology management and support experience in Microsoft based solutions such as SharePoint and Teams as well as other applications. Overseen the development of technical and non-technical projects utilizing agile methodologies such as Scrum and SAFe. CERTIFICATIONS

• CCNA (Certified Cisco Network Associate) • Security+

• A+ • Network +

• CSM (Certified Scrum Master) • SSM (SAFe Scrum Master) EXPERIENCE

HealthTexas Medical Group

Enterprise Content Manager: March 2019 - Present

• Collaborated with senior leaders to establish the company intranet

• Converting on premise SharePoint environment to a hybrid solution

• Implemented and integrated Microsoft Teams to accommodate rapidly changing working conditions

• Established a governance committee to outline and implement company policies and guidelines SWBC (Southwest Business Corporation)

SharePoint Administrator: Nov 2014 – March 2019

• Collaborated with HR and other senior leaders to enhance existing business processes, by converting paper application and forms to a digital solution with dynamics back-end workflows and multi layered conditional logic

• SharePoint development is 35% of scope including overseeing a SharePoint development intern •

.NET Development environment with hands on experience includes C#, html, Bootstrap, Java, Jquery HR Information Systems Administrator: Nov 2014 - 2019 SWBC Corporate Policy System:

• Managed the day-to-day support of the corporate policy system for SWBC to include system and integration testing; and planning, coordinating and implementing application solutions for conceptual design and legal reporting requirements

• Conduct enterprise audits to ensure employee compliance and system integrity Workday (Security):

• Analyzed business requirements and workflow processes within SWBC and collaborated with department leadership and subject matter experts to gather information and obtain an understanding of the processes, needs, and requirements in order to establish a secure and functioning HRIS system

1

HR Project Manager: Nov 2014 - 2019

• Assembled project plans and teamwork assignments; delegating and monitoring work efforts on a daily basis; performing quality review; and addressing functional, quality, and timeline issues appropriately on a wide range of project types varying from a medical center to implementation to systems integrations and migrations

United States Marine Corps

SharePoint Administrator: Nov 2010 – Nov 2014

• Planned, designed, implemented and modified navigational and aesthetic changes to SharePoint pages as directed by US Government Policies

• Developed, configured, and supported SharePoint environments for end users across the nation, to include document libraries, enterprise lists and site collections

• Efficiently managed over 500 SharePoint end user accounts, permissions and access rights in accordance with US Government Policies

• Established training materials and provided instruction to over 500 end users with varying levels Information Systems Coordinator: Nov 2010 – Nov 2014

• Supervised the migration of over 200 user client machines from Windows XP to Windows 7 using Microsoft technologies OSD (Operating Systems Deployment) and SCCM (System Center Configuration Management)

• Managed and coordinated all aspects of IT related support issues. Acted as the single point of contact, for all requests and incidents, for over 500 end users spread throughout the nation

• Communicated/briefed senior leadership on daily departmental operations and status of IT related issues Network Management: July 2008- Nov 2014

• Lead the design and implementation of multiple network architectures for classified and unclassified networks deployed on a global scale

• Strategically coordinated and implemented cyber security defenses to protect network integrity using classified hardware and software encryption technologies. Implemented firewalls, intrusion detection systems, access control lists and application security practices EDUCATION

• A.A - Business Administration- American Intercontinental University 2010 SKILLS

• Applications: Microsoft office 2007, 2010, 2013; SharePoint 2007, 2010; Power Shell

•Platforms: Microsoft Windows XP; Microsoft Windows 7, Workday, ActiveX, Office 365 Administration

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