MICHAEL CROSBY

*** ********* ******* ****** **** Phone: 651-***-****

St. Paul, MN 55114 Email: advhnp@r.postjobfree.com EDUCATION:

High School:

Como Park Sr High School Graduated June 2015

SKILLS:

● Professionalism (Honest, Reliable, Organized, Leadership Skills, etc.)

● Communication skills with fellow employees, the public, supervisors, and customers.

● Able to comprehend English and ability to write, listen and speak effectively. WORK EXPERIENCE:

Cashier and Web Order Associate Total Wine and More March 2020- Present

● Provide excellent customer service by greeting and establishing relationships with customers while informing them of products and services.

● Verify customer identification and adhere to all minor policies

● Process transactions accurately and efficiently, including unloading carts, placing product on the belt, and bagging/boxing/loading packages

● Balance a register drawer; handle cash, checks, credit cards, traveler’s checks, gift cards, and coupons

● Fulfill online orders through product selection, packaging, and order placement. These orders are for in-store pick up, curbside pickup or delivery.

● Assist with stocking and maintaining inventory levels; communicate any inventory issues/concerns to leadership.

Kid Stuff Staff YMCA Midway January 2016- December 2021

● Greet and communicate courteously with members and children.

● Supervise, play, and initiate games and activities with children and, ensure that toys and shelves are organized at the end of the day/shift.

● Maintain a safe play environment and, follow daily sanitizing procedures and help out with weekly cleaning schedules.

● Follow all procedures and policies of the department, branch, and Association. Crew Member Portillo’s October 2018-March 2020

● Quickly and accurately take orders and payments both behind the cashier counter and outside in the drive thru while providing excellent customer service to guests.

● Describe menu items and answer any questions guests may have.

● Check to ensure on-line, catering and phone orders for accuracy, accept payment, serve alcoholic beverages (must be 21) and help guests plan their special events.

● Work with a sense of urgency and as a team player to help and serve others (team members and guests).