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Service Representative Data Entry

Location:
Kathleen, GA
Posted:
February 21, 2023

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Resume:

Wanda Williams

*** ****** ***

Kathleen, GA *****

advhi8@r.postjobfree.com

+1-478-***-****

Kathleen, GA 31047

Authorized to work in the US for any employer

Work Experience

Benefits Coordinator remote

Eyesight Associates - Warner Robins, GA

March 2018 to Present

• Obtain Insurance verification and procedure authorizations with payable codes per medical guidelines, counsel patient about their benefits pertaining to procedures and sign consents about procedures. • Take payments on accounts and set up payment arrangements.

• Provide a high level of customer service.

• Documenting details of all calls and customer interaction.

• Strong customer service and written skills.

• Creatively problem solving.

• Able to multi task, strong computer skills.

• With and ability to work independently.

Patient Service Representative, Referral Specialist Boice-Willis Clinic P. A - Rocky Mount, NC

January 2011 to December 2017

• Verify and enter insurance and demographic information and payable codes per medical guidelines • Work denial reports,submit and track appeals

• Coordinate and assist patient with obtaining BCCP funds

• Clinic liaison for Nash and Edgecombe County Health Departments

• Complete and assist providers with clinical and insurance paperwork

• Communicate with insurance companies and patients

• Responsible for scheduling procedures, referrals and surgeries with physicians as indicated • Follow all OSHA guidelines and HIPPA policies

• Able to maintain records with accuracy and neatness, ability to communicate well both written and orally with strong customer service skills

Admin. Assistant

Dr. Thorne Gentle Dental Care - Rocky Mount, NC

January 2010 to December 2011

• Answer phone calls

• Schedule patient's appointments, referral and coordinating other data for the doctor • Check patients in and out

• Take and post patients payments to their account

• Take blood pressures

• Assist doctor with patients care

• Verify insurance

Surgical Coordinator

Watson Eye Associates - Rocky Mount, NC

January 2007 to December 2010

• Educate patients about procedure

• Schedule surgeries for patients

• Maintain surgery calendar for the doctor

• Perform eye ultrasound, A-Scan & B-Scan

• Obtain medical clearances

• Prepare charts for surgery

• Responsible for ordering and maintaining inventory Surgecenter, Surgical Technologist

HEALTHSOUTH - Wilson, NC

January 2007 to December 2007

• Assist doctors while in surgeries

• Maintain sterile field and aseptic technique

• Sterilize and ensure sterility of instruments

11 INDEPENDENTLY AN EFFICIENTLY WITH

Inspector

Keihin Carolina Systems Technology - Tarboro, NC

January 2002 to December 2004

Inspected parts for quality assurance

• Responsible for parts accountability

• Responsible for completing paperwork and meeting company deadlines Education

Diploma in Surgical Technology

Edgecombe Community College

2005 to 2006

Diploma

Southwest High School - Macon, GA

1989 to 1992

Skills

• Aseptic Technique (10+ years)

• Insurance Verification (10+ years)

• Medical Coding (10+ years)

• Medical Scheduling (10+ years)

• CPT Coding (10+ years)

• Medical Billing (10+ years)

• Medical Records (10+ years)

• Hospital Experience (10+ years)

• EMR Systems (10+ years)

• ICD-10 (10+ years)

• ICD-9 (10+ years)

• Quality Assurance (10+ years)

• Accounting (10+ years)

• Medical Office Experience (10+ years)

• Anatomy Knowledge (10+ years)

• Patient Care (10+ years)

• Clerical Experience (10+ years)

• HIPAA (10+ years)

• Medical Terminology (10+ years)

• Triage (10+ years)

• Experience Administering Injections (10+ years)

• Word processing

• Data entry

• Documentation review

• Customer service

• FMLA

• Workers' compensation

Military Service

Branch: United States Army

Service Country: United States

Rank: Specialist

May 1992 to September 2001

Certifications and Licenses

Nursing Assistant

May 1997 to Present



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