Service Representative Data Entry
Resume:
Wanda Williams
Kathleen, GA *****
*****************@*****.***
Kathleen, GA 31047
Authorized to work in the US for any employer
Work Experience
Benefits Coordinator remote
Eyesight Associates - Warner Robins, GA
March 2018 to Present
• Obtain Insurance verification and procedure authorizations with payable codes per medical guidelines, counsel patient about their benefits pertaining to procedures and sign consents about procedures. • Take payments on accounts and set up payment arrangements.
• Provide a high level of customer service.
• Documenting details of all calls and customer interaction.
• Strong customer service and written skills.
• Creatively problem solving.
• Able to multi task, strong computer skills.
• With and ability to work independently.
Patient Service Representative, Referral Specialist Boice-Willis Clinic P. A - Rocky Mount, NC
January 2011 to December 2017
• Verify and enter insurance and demographic information and payable codes per medical guidelines • Work denial reports,submit and track appeals
• Coordinate and assist patient with obtaining BCCP funds
• Clinic liaison for Nash and Edgecombe County Health Departments
• Complete and assist providers with clinical and insurance paperwork
• Communicate with insurance companies and patients
• Responsible for scheduling procedures, referrals and surgeries with physicians as indicated • Follow all OSHA guidelines and HIPPA policies
• Able to maintain records with accuracy and neatness, ability to communicate well both written and orally with strong customer service skills
Admin. Assistant
Dr. Thorne Gentle Dental Care - Rocky Mount, NC
January 2010 to December 2011
• Answer phone calls
• Schedule patient's appointments, referral and coordinating other data for the doctor • Check patients in and out
• Take and post patients payments to their account
• Take blood pressures
• Assist doctor with patients care
• Verify insurance
Surgical Coordinator
Watson Eye Associates - Rocky Mount, NC
January 2007 to December 2010
• Educate patients about procedure
• Schedule surgeries for patients
• Maintain surgery calendar for the doctor
• Perform eye ultrasound, A-Scan & B-Scan
• Obtain medical clearances
• Prepare charts for surgery
• Responsible for ordering and maintaining inventory Surgecenter, Surgical Technologist
HEALTHSOUTH - Wilson, NC
January 2007 to December 2007
• Assist doctors while in surgeries
• Maintain sterile field and aseptic technique
• Sterilize and ensure sterility of instruments
11 INDEPENDENTLY AN EFFICIENTLY WITH
Inspector
Keihin Carolina Systems Technology - Tarboro, NC
January 2002 to December 2004
Inspected parts for quality assurance
• Responsible for parts accountability
• Responsible for completing paperwork and meeting company deadlines Education
Diploma in Surgical Technology
Edgecombe Community College
2005 to 2006
Diploma
Southwest High School - Macon, GA
1989 to 1992
Skills
• Aseptic Technique (10+ years)
• Insurance Verification (10+ years)
• Medical Coding (10+ years)
• Medical Scheduling (10+ years)
• CPT Coding (10+ years)
• Medical Billing (10+ years)
• Medical Records (10+ years)
• Hospital Experience (10+ years)
• EMR Systems (10+ years)
• ICD-10 (10+ years)
• ICD-9 (10+ years)
• Quality Assurance (10+ years)
• Accounting (10+ years)
• Medical Office Experience (10+ years)
• Anatomy Knowledge (10+ years)
• Patient Care (10+ years)
• Clerical Experience (10+ years)
• HIPAA (10+ years)
• Medical Terminology (10+ years)
• Triage (10+ years)
• Experience Administering Injections (10+ years)
• Word processing
• Data entry
• Documentation review
• Customer service
• FMLA
• Workers' compensation
Military Service
Branch: United States Army
Service Country: United States
Rank: Specialist
May 1992 to September 2001
Certifications and Licenses
Nursing Assistant
May 1997 to Present
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