AN Avesta Novak

908-***-**** E: advhi2@r.postjobfree.com

Raritan, NJ 08869

PROFESSIONAL

SUMMARY

Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of retail, hospital, and specialty pharmacy operations. With bilingual conversational skills in English and Farsi.

SKILLS Medicare and Medicaid process

Receiving incoming supplies

Assisting pharmacists

Updating medication histories

Pharmacy and customer records

management

Drug inventory management

EDUCATION High School Diploma 06/2011

Bridgewater-Raritan High School, Bridgewater, NJ

No Degree Pharmacy Technician Certification

Raritan Valley Community College, Somerville, NJ

WORK HISTORY BARISTA 05/2020 to CURRENT

Starbucks Matawan, NJ

Learned every menu preparation and numerous off-label drinks to meet all customer needs.

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

PHARMACY TECHNICIAN 06/2018 to 10/2019

Parkway Pharmacy Howell Township, NJ

Verified patient data and billing information to discover and resolve erroneous bills due to system errors.

Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

PHARMACY TECHNICIAN 03/2018 to 06/2018

Town Pharmacy Cedar Knolls, NJ

Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Verified patient data and billing information to discover and resolve erroneous bills due to system errors.

Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

PHARMACY TECHNICIAN 09/2015 to 09/2016

Hunterdon Medical Center Flemington, NJ

Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments. Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

Answered incoming phone calls and addressed questions from customers and healthcare providers.

PHARMACY TECHNICIAN 08/2014 to 09/2015

CVS Health Hillsborough, NJ

Liaised with other pharmacies to eliminate issues related to product expiration.

Processed over 800 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.