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Service Representative Claims Adjuster

Location:
Kenner, LA
Posted:
February 21, 2023

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Resume:

LAKITA SYKES WICKWARE

**** ***** **, ********* ** 76063

advhe7@r.postjobfree.com C: 504-***-****

SUMMARY

Licensed Property Claims Adjuster with no experience but willing to intern for free in exchange for training. Known for accuracy, attention to details and timeliness in managing multiply properties. Excels at analyzing, prioritizing, and completing my work load while maintaining a professional customer-friendly demeanor.

Qualifications

Experience in small renovation to Rental property.

Great leader and also can be a team player to meet daily goals.

Excel specialist, and Microsoft Office.

Highly organized and detail-oriented, with productive multitasking and problem solving.

Superb oral and written communication, confidential record management and policy interpretation.

Professional Experience

Short Term Rental Manager/Owner-Country Stay Of Laplace

(01/2018 – Current) Laplace, LA

Manage cleaning crews and Contractor that fix any problems with the homes.

Ensure that all properties are clean and disinfected along with setting the listing up to make sure that the customers have comfortable stay.

Set up housing for customers using their insurance. Owner Operator Stratus Building Solutions

(03/2016 – 12/2018) Kenner, LA

Reviewed and analyzed mitigation claim reports based on standards including correct invoicing of line items, critical review of data in the record of drying conditions, correct labor efficiency, price list variation and equipment sizing

Collected pertinent information by interviewing witnesses and going through police records, etc.

Submitted claims within established guidelines for commercial and personal lines clients and insurance customers and followed up on the status of all claim files with clients.

Demonstrated thorough knowledge of property claims and processed checks distributions. Credit Counselor Money Management International,

(3/2008 to 10/2008) Baton Rouge, LA

Explained services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.

Assessed clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.

Calculated clients' available monthly income to meet debt obligations

Created debt management plans, spending plans, or budgets to assist clients to meet financial goals.

Prioritized client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first. Sales Assistant GMAC Mortgage

(10/2005 – 03/2007) Baton Rouge, LA

Communicated with Loan Officers and supported staff with mortgage applications.

Tracked conditions on all first mortgages and home equity loans.

Coordinated and prepared documentations for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork, ordered title work, surveys and appraisals.

Sent canceled and denied files to loan center and filed closed loans.

Received applications and inputted into Loan Soft, complied information packets for marketing.

Created and maintained spreadsheets and monthly reports for Regional Manager. Customer Service Representative American Gateway Bank

(11/2004 – 09/2005) Baton Rouge, LA

Provided customer service by greeting and assisting customers in person and over the phone.

Opened personal and business Accounts via Sales Pro and Deposit Pro.

Followed through with customer to ensure accuracy.

Placed check request orders customers.

Promoted banking products to customers such as consumer loans or investments products. Credit Application Processor I/Receptionist Hibernia National Bank

(08/2003 – 11/2004) Baton Rouge, LA

Input completed credit applications into credit application processing system.

Generated credit reports and other relevant information relevant to the application process.

Verified employment and other relevant credit information.

Assisted loan specialist gather relevant information to make sound credit decisions.

Valued used vehicles using NADA book and obtained new vehicles information and their values relative to the industry.

Identified fraudulent information, documents and explained risks are associated with possible fraudulent activity.

Education and Certification

Texas All-Lines Insurance Adjuster License (2022) Business Management Major (2010) Southeastern Louisiana University, Hammond, LA. Mortgage Loan Originator & RMLA (2007) Burk Baker School of Real Estate & Appraising Professional References

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Provided upon request

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