DIPTI KALRA

Experienced Mortgage Loan Processor

PROFILE

Have over 6+ years of work

experience as a Senior Mortgage

Loan processor in banking industry.

I am a BA Psychology graduate with a

diploma in Computer Applications

along with working knowledge of

various office & loan software

packages. Maintain good written and

oral communication skills, problem

resolutions, and a high level of

confidentiality. Solid customer

engagement & service experience.

CONTACT

PHONE:

925-***-****

LINKEDIN:

https://www.linkedin.com/in/dipti-

kalra-61975492/

EMAIL:

advhdk@r.postjobfree.com

KEY SKILLS & CHARACTERISTICS

Loan Processing * Mortgage industry

awareness * Problem Solving * Hard

Working * Disciplined * Organized *

Go-Getter * Service-Oriented * Honest

* Strong Interpersonal * Accountability

HOBBIES

Hiking new trails

Cooking international cuisine & dishes

Traveling to different places

Yoga

Learning & performing various dance

forms

WORK EXPERIENCE

Sabbatical Full-time mom / homemaker

Jul 2018–Dec 2022

Completely responsible for managing all family & household needs while raising two young children.

EverBank/TIAA Bank Sr. Mortgage Loan Processor III Jul 2015–Jun 2018

Review and evaluate loan file documentation prior to forwarding the file to underwriter. Ensure all necessary documentation is requested to support final loan decisions Issue Conditional Letter of Approval (CLA) or Notice of Incomplete (NOI) letter to the borrowers. Used Ellie Mae’s Encompass software & process 25+ loan applications per month. Communicate with customers, internal staff, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.

U.S. Bank Sr. Mortgage Loan Processor II

Aug 2014–Jul 2015

I was responsible to process and complete at least 20 mortgage loan applications for U.S Bank customers in a month. Managed processing purchases, refinances, Conventional, FHA, and VA mortgage loans. Assure compliance with bank, regulatory and investor guidelines, and customer service standards. Work with underwriting and closing departments to ensure that quality of loan submissions is consistent with maintaining the efficiencies of the loan file flow. Avex Funding Loan Processor Assistant

Jul 2012–Jul 2014

Responsible for obtaining necessary information (i.e., loan Applications, credit documents, appraisals, etc.) to process and complete a minimum of 15 mortgage loan files in a month. Liaisons with third party vendors (appraisal, title, insurance, etc.) to obtain necessary documentation for loan approvals. Procures verifications for credit items which include, but are not limited to employment, asset information, rental history, credit reports, Used LOS & AUS systems to process loan applications.

EDUCATION

Guru Nanak Dev University, Punjab, India

2002 - 2003

Diploma in Computer Applications (PGDCA)

Guru Nanak Dev University, Punjab, India

1998 - 2001

Bachelor of Arts

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