RUTH WANJIKU MURUGA
Fluent English and Kiswahili
Citizenship: Kenyan
Marital status: single
Date of birth: 20/02/1984
Phone number: 072783317
Email: advhcx@r.postjobfree.com
Address: ****-***** **ika
CAREER OBJECTIVES
To further my experience and skills in challenging role within a well-reputed organization, where I can effectively utilize and implement my skills through learning, development and reorganization.
EDUCATION BACKGROUND
2007 -2008: Highway Institute of Technology
Certificate in computer application packages
2002 – 2005: Kamukunji Secondary School
Kenya Certificate of Secondary Education (K.C.S.E)
1993 – 2001: Martin Luther Primary School
Certificate in Primary School Education (K.C.P.E)
PROFESSIONAL EXPERIENCE
AUGUST 2017 to date: GEMPAK GRAND HOTEL, KENYA
POSITION: WAITRESS
DUTIES AND RESPONSIBILITIES:
Assist customers with seating arrangements.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Take orders from patrons for food or beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Clean tables or counters after patrons have finished dining.
2016 TO MAY 2017: CASCADE RESTURANT, KENYA
POSITION: WAITRESS
DUTIES AND RESPONSIBILITIES:
Greet customers and seat them according to their preferences
Offer welcome drinks and beverages
Take orders and provide information about menu items
Suggest menu items when requested by the customer
Relay patrons’ orders to the kitchen
Ensure that the order is prepared according to the menu
Ensure order quality and quantity prior to serving
Serve meals and side dishes
Ensure that continued service is managed during the course of the meal
Clear table and clean table tops
2011 – 2015: 14 FALLS LODGE, KENYA
POSITION: WAITRESS
DUTIES AND RESPONSIBILITIES:
Great guests and make them feel comfortable.
Learn menu items and be able to describe them appropriately to guests.
Take beverage and food orders.
Deliver beverages and food in a timely manner.
Check-in with guests to ensure that everything is going well.
Clear dirty dishes from table.
Deliver guest’s bill and thank them for dining at the restaurant.
Work with other servers and be a team player.
Other tasks as assigned.
2009 – 2011: SACDEB HOTEL, KENYA.
POSITION: WAITRESS
DUTIES AND RESPONSIBILITIES:
Welcome customers when they arrive at the hotel
Introduce customers to the menu and announces daily or seasonal menu specials
Answer questions about menu items, ingredients, and pricing
Take customers' orders for food and drink
Pass customer orders along to kitchen staff for preparation
Ensure that customers are satisfied with their meals and process orders for additional courses if necessary
Remove used dishes, glasses, and flatware from tables
Prepare cheques and delivers them to customers
2018-2020: NAIROBI, KENYA
POSITION; CAREGIVER
DUTIES AND RESPONSIBILITIES
Feeding children
Bathing to he children
Cooking
Laundry
Cleaning
PROFESSIONAL SKILLS
Excellent communication, organizational and time management skills
Able to work in fast-paced and stressful environment and act as a liaison between management and clients
REFEREES
1.Mrs. Christine Ndwiga
Manager, 14 Falls Lodge
Contact: +254-***-***-***
2.Mr. Joseph Irungo
Director, Cascade Restaurant
Tel: +254***-***-***
3.Mrs Sarah Njoki
Owner of the house,kenya
Tel;+254-*********