Priyanka B

advhaj@r.postjobfree.com

737-***-****

Professional Summary:

Certified Salesforce Admin and Developer with 4 years of experience in Salesforce.com and Force.com involving configuration, customization, integration, support and development.

Professional Software Experience with strong Object-Oriented Analysis, designing and programming technical skills includes extensive experience in Salesforce.com CRM and Force.com platform with proficiency as an administrator

Hands on Experience in Salesforce configuration setup (Custom Objects, Approval Process, Page Layouts, Record Type Settings, Reports, Validation Rules).

Extensive experience in configuration based automation (Workflows, Process Builder and Lightning Flows).

Good understanding of Salesforce Security model (Roles, Profiles, OWD, Sharing Rules, Permission Sets).

Worked all Salesforce front end frame works (Visualforce Pages, Aura Frame Work, LWC frame work).

Experience in SFDC Configuration, Implementation and Support of Salesforce and SFDC instances.

Extensive knowledge in implementing Security/Sharing Rules, Permission Sets, Field Level Security, Record Level Security, Profiles, roles, users and resource monitoring at different hierarchical level of organization.

Experience in SFDC Development in implementing Lightning, Apex classes, Triggers, Visual Force Pages, Custom Controllers, Test Methods, Force.com IDE, SOQL and SOSL Queries.

Experience in data migration using Apex Data Loader, Import Wizard, Workbench and Salesforce Inspector.

Used best practice to write apex calls for better performance and avoid the governor limit.

Have good working knowledge in querying Salesforce.com database using SOQL, SOSL queries using Force.com Explorer and Workbench.

Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.

Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.

Experience in Apex Classes, Controllers & Triggers, asynchronous Apex (Batch, Future Queueable).

Experience in Salesforce Customization of Sales Cloud, Community Cloud.

Worked in Salesforce deployment tools and version controls (GitHub, VS Code and Copado).

Experience in web technologies including Bootstrap Framework, HTML, XML, CSS, and JavaScript in developing front-end UI.

Technical Skills:

Salesforce Technologies

Apex Language, Visualforce Pages, Apex Triggers, Workflow & Approvals, Lightning Components,,lightning Record Pages,Lightning App builder,Process builder, Lightning Flows, Sales Cloud,Service cloud and Community Cloud, Apex Data Loader, Reports, LWC, Dashboards, SOQL & SOSL Language,Secuirty Model,Profiles & Roles, Custom objects, Page Layouts.

Web Technologies

HTML, XML, CSS, JavaScript, Bootstrap,JQuery

Salesforce Tools

Force.com IDE, Workbench, Apex Data Loader, Salesforce Inspector

IDE & Deployment Tools

GitHub, Visual Studio Code, BitBucket, Jenkins,Copado and Flossum

Certification:

Salesforce Certifed Administrator

Salesforce Certifed Platform Developer 1

Salesforce Certifed Sales Cloud Consultant

Salesforce Certifed Community/Experience Cloud Consultant

Certified Copado Administrator

Flosum Certified Professional

Experience:

New Wave Technologies, Remote Nov 2021 - Current

Salesforce Developer/Administrator.

Job Duities and Responsibilities:

Performing detail analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC). Managing the day-to-day operational aspects of the project.

Involved in requirement gathering interacting with Project Team and Business Analysts.

Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.

Working in 2-week sprint environment as per Agile/Scrum methodology.

Created various Custom objects, Tabs, Workflows, Validation rules, Email Alerts, Reports, Page Layouts and Record types for the application.

Involved in using Lightening, Process Builder and Workflows. Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.

Analyzed and Created Custom Profiles as required for the business needs and implemented Object level, Field level and Record level security.

Created and Used Static Resources, Custom Labels, Custom Settings, Email Templates in apex code.

Developed APEX Classes and APEX Triggers for various functional needs in the application.

Working on Lightning Experinence Enchancements and Development for the better UI Experince to the User.

Used Scheduler and Batch able interfaces in Apex to process large amount of data within the System.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Design Lightning Aura Components and LWC pages using JavaScript, CSS, HTML, JQuery and Controllers.

Perform the various Data Migration Operations like inserting, Updating and Deletion of the records using the tools such as Salesforce Import Wizard, Apex Data Loader, Workbench and migration tools.

Implemented Test Classes to cover positive and negative use cases for Classes and Triggers and achieved close to 100% coverage.

Environment: Salesforce.com, Apex, Visualforce, Process builder, Lightning Flows, Lightning, LWC, Service cloud, Community Cloud, Workbench, Salesforce Inspector, Agile, Apex Data Loader, Copado, GitHub, JavaScript, HTML, CSS, Bootstrap.

Deloitte Apr 2019 – Nov 2021

Salesforce Administrator/Developer

Job Duities and Responsibilities:

Work with client and project team to help with requirements gathering, technical design and implementation of the required solution using Salesforce based on the customer's requirements and environment.

Created users, profiles, roles, public groups to provide access among and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

Designed, developed and customized custom objects, entity-relationship data model, validation rules, Page layouts, Custom tabs the business use cases.

Created workflow rules and defined related actions tasks, email alerts, outbound messages and field updates.

Implemented security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permissions based on the organizational hierarchy.

Worked on Record types to fine tune pick list values and also display different page layouts, Mini page layouts, field dependencies, list views to display only necessary fields and queues.

Created workflow actions for related tasks, time-triggered tasks, email alerts, field updates to implement business logic for Accounts, leads, opportunities and custom objects.

Worked on Custom Object, Fields and also customized Standard Objects like Opportunities, Cases, Forecasts, Account and Contacts. Also implemented pick lists, dependent pick lists, lookups, junction objects, master detail relationships.

Worked on creating Communities and customizing community pages.

Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.

Designed various types Email templates in HTML and Visualforce for auto response to customers and also worked on assignment rules, auto-response rules.

Performed data migration into Salesforce application using apex data loader through CSV files.

Environment: Saleforce.com platform, Data Loader, Sales & Service Cloud, Community Cloud, HTML, Process Builder, Lightning Flows, Workflows, Reports and Dashbboards, Validations, Custom Objects, Custom Tabs, Salesforce Automation, Approval Process, User Management, Flosum, GitHub, Agile/Scrum.

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