Sylvia Bishop

**** **** ***** **

Nicholson, Georgia, 30565, United States

Phone# 678-***-****

advh9k@r.postjobfree.com

Objective: To utilize my knowledge in front office management, including scheduling, phone systems, customer facing, bookkeeping, computerized record keeping and invoicing. To help establish a level of trust between school staff, parents, students and community. To share my collaborative attitude and management experience while learning new and more efficient ways to meet the needs and requirements of the school, district, and state.

Professional Experience:

Clarke County School District – Athens/Clarke County

Paraprofessional

July 2017 to Present

One on one para for a special needs paraplegic child.

Assist student in everyday classroom activities (from kindergarten through fourth grade).

Keep student focused on all learning material and classroom instruction.

Assist teacher with classroom activities and instructional lessons for all students.

Gwinnett County School District

Bus Manager

June 2013 to June 2016

Served as a Bus Manager responsible for the safe transportation of Gwinnett County students to school and home.

Responsible for the daily safety checks and preventive maintenance records of my assigned bus.

Responsible for the timely reporting of student or mechanical incidents via radio communication device and text or email.

Responsible for weekly cleaning and fueling my assigned bus.

Making seat assignments based on grade level and historical issues.

Procured and maintained a current Commercial Drivers License.

Dental Associates of Buckhead - Atlanta Georgia 30039

Front Office

January 2008 - September 2010

Scheduled appointments verified all insurance.

Filed pre-estimates when needed.

Filed all insurance claims (both electronically and manually) with and without x-rays and performed follow-up calls to insurance companies.

Maintained production schedule to meet daily goals.

Use word processing, spreadsheets, or other software applications to prepare reports, invoices, financial statements, and letters

Recorded treatment information in Dentrix for patient records.

Scheduled and confirmed patient appointments, or consultations.

Stayed on task with recall cards, appointments.

Located and notified patients of delinquent accounts by email, or telephone, to solicit payment.

Filled in for assistants or hygienist by taking x-rays. (Digital and Manual)

Ordered all office supplies.

Accomplishments: Averaged over 90% of collections each month, while maintaining a positive and helpful attitude towards all patients and doctors at all times.

James Darden, DDS - Snellville, Georgia 30039

Office Manager

January 2004 - November 2007

Responsible for the day-to-day office operation for a single dentist, private practice.

Responsible for hiring, training, and managing all office personnel.

Managed all collections and payments.

Verified and filed all insurance claims both electronically and manually.

Managed all appointment scheduling and patient records through the office software of record (Dentrix).

Responsible for the ordering of all office and dental supplies.

Randall L. Campbell, DDS – Duluth, Georgia

Front Office

July 1998 – December 2003

Scheduled and confirmed appointments.

Verified and filed insurance claims and pre-estimates.

Updated patient charts.

Education

South Gwinnett High School - Snellville, Georgia

Graduated with Diploma

Atlanta College - Atlanta, Georgia

Graduated with Diploma for Dental Assistant

Professional Accomplishments:

Stroud Elementary 2021 Paraprofessional of the Year

Personal Interests:

Spending time with family and on our little farm.

Crocheting

Rug making

Healthy cooking

Hiking

Boating

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