Memorie Crain

DETAILED - ORIENTED WORKER WITH YEARS OF CUSTOMER SERVICE EXPERIENCE

Gulfport, MS 39503

advh95@r.postjobfree.com

+1-228-***-****

Hardworking with proven relationship-building and time management skills in fast-paced environments. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism.

History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Authorized to work in the US for any employer

Work Experience

Server/Waiter

Phoenecia Gourmet - Ocean Springs, MS

October 2020 to February 2023

• Greeted guest with friendly attitude and set the mood for a dining experience. Recommended appetizers, entrees and desserts to ensure satisfaction. Also recommended alternative items for food allergies and gluten intolerances.

• Operated POS terminals to input orders

• Performed all required prep work before hand to ensure a smooth shift for the night. Anticipated business volume.

• Satisfied all needs and wants to ensure customer satisfaction and dining experience. Server

Ruby Tuesday - Moss Point, MS

December 2018 to December 2019

• Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.

• Operated POS terminals to input orders, split bills and calculate totals.

• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs. Office Manager

Roto-Rooter Plumbing & Drain Service - Gulfport, MS January 2010 to June 2016

• Handled scheduling and managed timely and effective allocation of resources and calendars.

• Culled knowledge of federal and state-level mandates to assess compliance across areas of operation.

• Increased office organization by developing filing system and customer database protocols. Customer Service and Sales Representative

Cable One Inc - Pascagoula, MS

November 2007 to April 2009

• Calculated total costs for service delivery including production, delivery and installation to provide customer with accurate quote.

• Educated customers on product features and technical details to highlight benefits.

• Followed-up with customer after sale to identify and resolve service, account, or technical issues to maintain customer satisfaction.

Education

High School Diploma

Union Academy - Georgetown, MS

May 1999

Associate of Arts

Mississippi Gulf Coast Community College - Gautier, MS Skills

• Food Handling

• Serving Experience

• Plumbing

• POS

• Cash Handling

• Bartending

• Food preparation

• Bussing

• Office management

• Administrative experience

• Upselling

• Cleaning

• Kitchen experience

Additional Information

Skills

• Dining customer service

• Point of Sale (POS) system operations

• Safe food handling

• Organization

• Customer assistance

• Sales expertise

• Teamwork

• Microsoft Word, Outlook, and PowerPoint

• Documentation and recordkeeping

• Problem resolution

Contact this candidate